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Problem Possible Causes What To Do
Water dispenser is noisy Water dispenser is uneven. •Makesurethewaterisinstalledonalevelfloororcounter
strong enough to support it when fully loaded.
Bottle making a gurgling noise •Thisisnormal.
as water fills the tanks.
Hot water boiling sound. •Thisisnormal.
Dispenser or water bottle shakes •Thisisnormal.
when the cooling system cycles off.
Particles floating in Water has high mineral content. •Findawatersourcewithlowerhardness.
water
Foul odor in air around Hot water tank is empty or not •Pressthehotdispenserbuttonuntilwaterflowstoremove
dispenser completely full. air from the hot tank.
Chiller does not operate Chiller is not on. •TurntheColdpowerswitchon,ifequipped.
(chiller models only)
Water dispenser is unplugged. •Pushtheplugcompletelyintotheoutlet.
The fuse is blown/circuit •Replacefuseorresetthebreaker.
breaker is tripped.
Vibration or rattling Water dispenser is on •Useshimstoleveltheunit.
(slight vibration an uneven surface.
is normal)
Compressor/motor Often occurs when •Thisisnormal.
operates (cooling light on) large amounts of food
for long periods or cycles are placed in cooler.
(chiller models only)
Door left open. •Checktoseeifpackageisholdingdooropen.
Hot weather or frequent •Thisisnormal.
door openings.
Compressor/motor Normal when unit •Wait24hoursfortheunittocompletelycooldown.
operates (cooling light on) is first plugged in.
for long periods or cycles
Not enough clearance •Makesurethereisenoughaircirculationaround
(all models)
from the wall. the unit.
Water system overfilled. •Dispensewaterfromthecoldfaucetuntilairisreleased
into the bottle.
Chiller compartment too Door left open. •Checktoseeifpackageisholdingdooropen.
warm (chiller models only)
Compartment/cold water Low ambient temperature. •Placeunitsinroomtemperatureenvironment.
too cold/frozen
Chiller compartment has Foods transmitting odor •Foodswithstrongodorsshouldbetightlywrapped.
odor (chiller models only) to chiller. •Keepanopenboxofbakingsodaintheunit;
replace every three months.
Interior needs cleaning. •SeeCare and cleaning.
Moisture forms on outside Not unusual during •Wipesurfacedry.
of chiller compartment periods of high humidity •Operateunitintemperature-andhumidity-controlled
(chiller models only) and/or temperature. location.
•Placeunitintraytocontainmoistureaccumulation.
Moisture collects inside Too frequent or too long •Minimizetimedoorisopen.
chiller compartment door openings. •Wipesurfacedry.
(in humid weather, air •Emptyinternaldriptray.
carries moisture into •Operateunitintemperature-andhumidity-controlled
chiller compartment when location.
door is opened) (chiller •Placeunitintraytocontainmoistureaccumulation.
models only)
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