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EN - 27
7 BEFORE CALLING AFTER-
SALES SERVICE
If your refrigerator is not working properly,
there may be a minor problem. Check the
following.
The appliance does not operate
Check if:
• There is power
• The mains is connected
• The thermostat setting is on the “•”
position
• The socket is defective. To check this,
plug another working appliance into
the same socket.
The appliance performs poorly
Check if:
• The appliance is overloaded
• The doors are closed properly
• There is any dust on the condenser
• There is enough space near the rear
and side walls.
The appliance is noisy
The cooling gas which circulates in the
refrigerator circuit may make a slight
noise (bubbling sound) even when the
compressor is not running. Do not worry,
this is normal. If you hear a different sound,
check whether:
• The appliance is level
• Anything is touching the rear of the
appliance
• Objects in the appliance are vibrating.
There is water in the lower part of the
refrigerator
Check if:
The drain hole for the water is not clogged
(use defrost drain plug to clean the drain
hole).
About the water dispenser;
If the water ow is abnormal;
Check that;
• The tank is well installed.
• The tank gaskets are well
assembled.
If dripping occurs;
Check that;
• The tap is well assembled.
• The tap gaskets are well
assembled.
Recommendations
• If the appliance is switched off or
unplugged, wait at least 5 minutes
before plugging the appliance in
or restarting it in order to prevent
damage to the compressor.
• The cooling unit of your refrigerator is
located at the rear of the appliance.
Therefore, water droplets or ice may
form on the rear surface of your
fridge due to the operation of the
compressor at specied intervals. This
is normal, there is no need to perform
a defrosting operation unless there is
excessive ice.
• If you do not intend to use your fridge
for a long period of time (such as
during the summer holidays), set
the thermostat to “•” position, defrost
and clean your fridge, leaving the
door open to prevent the formation of
mildew and odour.
• If a problem persists after you have
followed all the above instructions,
please consult the nearest authorised
service centre.
• The appliance you have purchased
is designed for domestic use only.
It is not suitable for commercial or
common use. If the consumer uses
the appliance in a way that does not
comply with this, we emphasise that
the manufacturer and the dealer will
not be responsible for any repair and
failure within the guarantee period.
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