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26
EN
1� No light on the buon.
➔ The machine has turned “OFF” automatically; push the buon to turn the machine “ON”.
➔ Check the plug, voltage, and fuse.
2� No coee.
➔ Check that the light on the buon is GREEN.
➔ Check that the water tank is filled and is well positioned.
➔ Check that a fresh capsule is inserted in correct position, that the machine head is closed and push the buon to start.
➔ Descale if necessary.
➔ Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section.
3� Coee is not hot enough.
➔ Preheat cup with hot water from the tap.
➔ Descale if necessary.
4� Unusual coee flow.
➔ Check that the water tank is well positioned.
➔ Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section.
➔ Descale if necessary.
5� Water leakage.
➔ Check that the water tank is well positioned.
➔ Empty and clean the capsule container.
➔ If problem persists, call the Nespresso Club.
6� Capsule is not ejecting correctly.
➔ Open the machine head. Remove the power cord from the grid. Clean the metallic
clamps with precaution. Be careful of the sharp edges in the machine head.
➔ If problem persists, call the Nespresso Club.
7� Coee leakage.
➔ Open the machine head and let the capsule be ejected. Then perform a cleaning.
➔ Empty and clean the cup support.
➔ Descale if necessary.
➔ If problem persists, call the Nespresso Club.
8� Machine turns to “OFF” mode.
➔ To save energy the machine will turn o aer 9 minutes of non-use.
➔ See paragraph on “Energy Saving Concept”.
9� Coee grounds in the cup.
➔ Start the cleaning procedure. See paragraph on “Cleaning”.
GREEN LIGHT
10� The machine does not start and has GREEN steady lights.
➔ Check the machine head is properly closed.
➔ If you want to brew an Alto, Coee or Espresso, check that a fresh capsule is inserted in correct position, that the machine
head is properly closed and push the buon to start.
11�
GREEN light blinking continuously and machine not
running.
➔ The machine is heating up and it will take maximum one minute to be ready.
12� GREEN light turning while machine is running.
➔ This indicates the machine is working properly.
TROUBLESHOOTING
ASSISTANCE VIDEOS ARE AVAILABLE ON
WWW.NESPRESSO.COM VISIT THE “MACHINES” SECTION
9465_UM_ARES_PLUS_C+D_Z1_Without-brewing.indd 26 06.10.16 09:45
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