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22
Clogged dispensers or laundry
products dispensing too soon.
Do not overfill dispenser. Overfilling causes immediate
dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature if
possible, depending on your load.
Use only liquid chlorine bleach in the bleach compartment.
Incorrect dispenser
operation
Liquid chlorine bleach not used in
bleach compartment.
It is normal for small amounts of water to remain in dispenser at
the end of the cycle.
Water in dispenser after cycle has
finished.
If you experience Possible Causes
Solution
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
Not using correct cycle for load type.
When using the Quick Wash or Delicates cycles, you should
wash small loads. This ensures a gentle wash for your garments
without increasing cycle times.
The Quick Wash cycle is designed for smaller load sizes
(2–4 items) of lightly soiled garments. If larger loads are
washed in this cycle, cycle time will be increased.
Normal washer operation. The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load.
The options you select will also affect the cycle times.
Cycle time changes or
cycle time too long
Excessive suds in washer.
Load may be out of balance.
When excessive suds are detected, a special suds routine
automatically starts to remove extra suds and ensure proper
rinsing of your garments. This routine will add time to the
original cycle.
When load unbalance occurs, a washing process will start
to redistribute the load. This extends the cycle time. Avoid
washing single items. Balance a single item such as a rug or
jeans jacket with a few extra items.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is added to washer drum before
adding clothes. Do not add packet to dispenser. Follow the
manufacturer’s instructions to avoid damage to your garments.
Troubleshooting
Control Lock is on.
Touch and hold CONTROL LOCK for 3 seconds to turn off
Control Lock. For each second CONTROL LOCK is held down,
the display will count down one second: you will see “3,” then
“2,” then “1.”
The controls are not
responding
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