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Page 55
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Troubleshooting
Some Quick and Easy Tips for Resolving Problems
Symptom(s) Possible Cause(s) Possible Solution(s) Page(s)
Power
No Power. • AC Power Cord not connected Connect power cord. 17
or power outlet doesn’t work. Try a different power outlet.
Local power failure?
Remote Control Problems
Remote doesn’t work. • Wrong Bed setting. Select Bed 2 on remote, unless Bed 1 is used. 16
• TV software functioning. Wait until software function is complete.
• Not aimed at remote sensor. Point remote at TV Front Control Panel. 17
• Remote too far from TV or Move remote closer to TV or darken room.
IR path to TV obstructed. Remove obstructions.
• Weak batteries. Replace batteries. 17
• Wrong battery polarity. Check that “+” and “-” match in battery compartment. 17
• Too much light in room. Dim room light.
Caption/Text Problems
Picture has a big black • Caption/Text mode turned On. The CC (closed captions) option may be in 26/27
box on it, but the sound Text 1, 2, 3, or 4 mode. Select Caption 1, or OFF
is okay. in the Caption/Text menu.
No Closed Captions • Not available on program. Check local TV listings to see if available on broadcast.
or Text. • Not provided by broadcaster. Relocate over-the-air antenna.
(Even though CC indicated on OSD) Try a different channel with Closed Captions or Text.
• Not turned On. Pick a Closed Caption or Text option and turn Captions On.
Channel-Time Display for Analog/Digital Channels Problems
Time on Analog-Digital • Automatic selected for Time Zone Select your local time zone in Time Zone menu to 25
OSDs is not the same. on Clock menu. match clock time on analog and digital Ch-Time OSDs.
Note: Analog and digital time OSDs may be a few minutes
off. e.g. Analog = 4:10 p.m. Digital = 4:13 p.m.
Ch Preview Problems
Ch preview menu does • Digital channel tuned in. Ch Preview only tunes in analog channels and Aux. 19
not appear when Ch Preview
on remote is pressed.
Installer Menu Settings and TV Problems
Installer menu item settings dictate how the TV functions. If a feature is not
available or a problem can not be solved, check the installer menu settings to
assure feature and functional items are set to appropriate levels, etc.
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