Miele 10662840 Lotus White OneTouch Countertop Coffee System CM6350WH

Operating Instructions

Countertop Coffee Machine

To prevent accidents and machine damage, you absolutely must read

these instructions before installation or use.

en – US, CA M.-Nr. 10 685 710

Packaging material / Disposal of old machine

2

Packaging material

The packing materials protect the appli-

to be returned to Miele for servicing.

Disposal of your old appliance

Electrical and electronic appliances

contain certain substances, compounds

and components which were essential

for the proper functioning and safe use

of the equipment. Handling these mate-

rials improperly by disposing of them in

your household waste can be harmful to

your health and the environment. There-

fore, please do not dispose of your old

appliance with regular household waste

deleting any personal data left on the

appliance being disposed. Please en-

sure that your old appliance is kept

away from children until removal. Ob-

serve safety requirements for appli-

ances that may tip over or pose an en-

trapment hazard.

Contents

3

Packaging material / Disposal of old machine .................................................. 2

IMPORTANT SAFETY INSTRUCTIONS ................................................................ 6

Guide to the appliance ....................................................................................... 16

Operation.............................................................................................................. 22

Filling the water tank........................................................................................... 23

Filling the coffee bean container ....................................................................... 24

Turning the machine On and Off ........................................................................ 25

Cup heating.......................................................................................................... 26

Adjusting the coffee dispensers to the cup height .......................................... 27

Preparing beverages ........................................................................................... 28

Making a coffee drink............................................................................................ 28

Canceling preparation ........................................................................................... 29

Double portion....................................................................................................... 29

Using milk cartons or bottles ................................................................................ 34

Preparing drinks with milk ..................................................................................... 34

Grinder setting..................................................................................................... 35

Amount of coffee, brew temperature and pre-brewing................................... 36

Amount of coffee................................................................................................... 36

Brewing temperature ............................................................................................. 36

Pre-brewing ground coffee.................................................................................... 37

Contents

4

Portion size .......................................................................................................... 38

User profiles......................................................................................................... 40

Accessing a user profile ........................................................................................ 40

Accessing the "Settings" menu............................................................................. 42

Changing and saving settings ............................................................................... 42

Setting options ...................................................................................................... 43

Language............................................................................................................... 45

Time of day............................................................................................................ 45

Timer ..................................................................................................................... 45

Eco mode .............................................................................................................. 46

Lighting.................................................................................................................. 46

Info (displaying information) .................................................................................. 47

Locking the coffee system (System lock) ......................................................... 47

Cleaning and care ............................................................................................... 49

Overview................................................................................................................ 49

Clean by hand or in dishwasher............................................................................ 50

Drip tray and grounds container............................................................................ 52

Drip tray cover....................................................................................................... 53

Water container ..................................................................................................... 53

Stainless steel water intake valve filter.................................................................. 54

Main dispenser with cappuccinatore .................................................................... 54

Stainless steel milk flask ....................................................................................... 56

Milk pipework ........................................................................................................ 56

Contents

5

Degreasing the brew unit and cleaning inside ...................................................... 60

Descaling the machine ....................................................................................... 64

Frequently Asked Questions .............................................................................. 66

Messages in the display........................................................................................ 66

Unusual performance of the coffee system .......................................................... 69

Unsatisfactory results............................................................................................ 76

Transport .............................................................................................................. 78

Evaporating the coffee system.............................................................................. 78

Packaging.............................................................................................................. 78

Technical Service................................................................................................. 79

Saving energy ...................................................................................................... 80

Electrical connection .......................................................................................... 81

IMPORTANT SAFETY INSTRUCTIONS

6

IMPORTANT SAFETY INSTRUCTIONS

7

IMPORTANT SAFETY INSTRUCTIONS

8

IMPORTANT SAFETY INSTRUCTIONS

9

Guide to the appliance

16

Water container

Ground coffee chute

Bean container

Grinder setting

(behind the service panel)

*CM 6350

Controls and display

On / Off button

For turning the appliance On and Off

Display

For showing information on current

activity or status

Back

For returning to the previous menu,

canceling unwanted actions

Arrow buttons

For showing more selection options

Optical interface

(for Miele Technical Service only)

* CM 6350

Accessories

18

These products and other useful acces-

sories can be ordered via the Miele

Webstore, from Miele Service or from

your Miele dealer.

Included accessories

supplied with the CM 6150.

– Miele appliance care starter set

Different cleaning products, e.g.

Miele descaling tablets, are supplied

depending on model.

– Cleaning brush

For cleaning the milk pipework

Optional accessories

Miele also offers a range of optional ac-

ditioning products for your coffee sys-

tem.

for cleaning the milk system

for degreasing the brew unit

– Descaling tablets

Before using for the first time

Before using for the first time

 Remove any protective coverings and

fore filling it with water and coffee

beans (see "Cleaning and care").

 Plug in the coffee machine (see

"Electrical connection").

 Remove the water container and fill it

up to the "max." mark with fresh cold

water. Replace the water container

(see "Filling the water container").

 Remove the bean container lid, fill it

with roasted coffee beans and re-

Turning on for the first time

When the coffee machine is turned on

screen has appeared you will be asked

to set the following settings:

Before using for the first time

20

Water hardness

The water hardness level indicates how

The higher the calcium content, the

harder the water, and the harder the

water, the more often the coffee ma-

chine will need to be descaled.

Before using for the first time

Operation

22

To operate the coffee machine, tap the

sensor buttons with your finger.

Selecting a menu and navigat-

A scroll bar at the right of the display

shows that additional options or text

are available. Use the arrow keys  to

display them.

The setting which is currently selected

will have a checkmark  beside it.

To select a setting use the arrow keys

 until the setting you want is high-

lighted.

To confirm the selection, tap OK.

the water tank.

Hot or warm water or other liquids

can damage the coffee system.

Do not use mineral water. Mineral

water will cause serious limescale

deposits to build up in your machine

and damage it.

 Press the lid on the right-hand side.

 Pull the water reservoir up by the lid

to remove it.

Filling the coffee bean container

24

Fill the coffee bean container with

roasted coffee or espresso beans if you

want to use freshly ground coffee beans

for each cup of espresso or coffee.

Alternatively, you can make coffee or

espresso with ground coffee (see "Mak-

ing coffee drinks from ground coffee").

Important! Risk of damage to the

grinder.

Only put roasted coffee or espresso

system.

Do not use coffee beans that have

been treated with sugar, caramel, or

other substances containing sugar in

the coffee bean container.

Do not use green (unroasted) coffee

beans or mixtures of coffee beans

which contain green coffee beans.

Green coffee beans are very hard

and still contain a certain amount of

ing stainless steel blade. You can then

add the ground green coffee portion by

portion to the ground coffee chute and

make the desired coffee drink (see

"Making coffee drinks from ground cof-

fee").

 Take the lid off the coffee bean con-

tainer.

 Fill the container with roasted coffee

beans.

 Replace the lid.

Turning the appliance on

 Tap the On / Off button.

play, you can make drinks.

If the operating temperature exceeds

140°F (60°C) when you switch the ma-

chine on, the rinsing process will not

take place.

If no buttons are touched or mainte-

nance programs carried out, the display

will turn off after approx. 7minutes to

save energy.

The LED on the right flashes as long as

Turning the appliance off

 Tap the On / Off button .

aperture in the drip tray, and then tap

OK.

If the milk system is not rinsed out be-

fore turning off, it will have to be

rinsed the next time the appliance is

turned on.

Turning off for longer periods

of time

If the coffee machine is not going to be

used for a longer period of time, e.g. if

the power cord to disconnect it.

The time of day will not be saved. It

will have to be reset next time the ap-

pliance is turned on.

Preparing beverages

32

Preparing user profile drinks

You can enter individual profiles to cater

your own taste.

tons  and tap OK.

The name of the selected user profile

will appear in the top of the display.

You can now make your drink.

Making coffee with milk

Liquids and steam dispensed will be

Only use plain milk. Most sugary ad-

ditives can clog the milk lines. and

damage the appliance.

As soon as you select a drink contain-

ing milk the appliance will start to heat

thoroughly before making the first

drink to ensure any bacteria is

flushed out.

The following drinks with milk can be

made:

– Cappuccino consists of approx.

2/3 milk froth and 1/3 espresso.

– Latte macchiato  consists of 1/3

each of hot milk, milk froth and

espresso.

Tip: Using cold milk (<50°F/10°C) will

produce the perfect milk froth.

You can select milk with a fat content

according to preference. With whole

milk (at least 3.5% fat), the milk froth

(Supplied with CM 6350)

The stainless steel flask keeps milk cool

with cold milk (<50°F/10°C).

 Connect the stainless steel suction

tube to the inside of the lid. Make

sure that the slanted end is pointing

downwards as shown.

 Fill the milk flask up to max. 3/4" (2

cm) below the rim with milk. Seal the

milk flask with the lid.

Making coffee with milk

34

main dispenser.

Using milk cartons or bottles

The milk tube for cartons and other

suitable containers is located behind

the appliance front.

 Connect the milk pipe to the aperture

in the main dispenser.

 Place a container with sufficient milk

beside the coffee machine.

 Place the end of the milk tube in the

– Cappuccino 

– Latte macchiato 

Milk, Milk Froth

The drink will now be made.

Grinder setting

When the beans are ground correctly,

the coffee or espresso will flow evenly

into the cup with a good crema.

The crema should have an even nut-

brown colour.

used for all coffee drinks.

The coffee is ground too coarse, if

– espresso or coffee flows into the cup

too quickly.

– the crema is very pale and uneven.

To avoid damaging the grinder,

please note the following:

Only adjust the grinder one setting at

a time.

Grind the coffee beans again if you

want to adjust the grinder to the next

setting.

 Open the appliance door.

 Push the slide control one setting to

the left (for finer grinding) or one set-

ting to the right (for coarser grinding).

 Close the appliance door.

Opening the appliance resets the in-

setting again.

The altered grinder setting will not be

used until after the second coffee has

been dispensed.

Amount of coffee, brew temperature and pre-brewing

36

You can adjust the amount of coffee,

the brew temperature and pre-brewing

individually for each coffee drink. To do

 Tap .

 Select the drink you want and tap

OK.

The current settings for the amount of

coffee, brewing temperature and pre-

brewing will be displayed for this drink.

6-14 g of coffee beans per cup. The

greater the quantity, the stronger the

coffee.

There are various ways to tell whether

the amount of coffee is set correctly.

The amount of coffee is too low, if

– espresso or coffee flows into the cup

too quickly.

– the crema is very pale and uneven.

– the espresso or coffee lacks body.

– the crema is dark brown.

Decrease the amount of coffee so that

less ground coffee is brewed.

Tip: If the coffee is too strong for you or

it tastes bitter, try a different type of

bean.

Brewing temperature

The ideal brewing temperature will de-

pend on:

– the type of coffee,

– whether an espresso or a coffee is

Amount of coffee, brew temperature and pre-brewing

Pre-brewing ground coffee

When the pre-brewing function is

first moistened with a little hot water.

Then the remaining water is forced

through the moistened coffee at high

pressure. This helps release the flavor

of the coffee.

Portion size

38

The flavor of the coffee produced de-

pends not just on the type of coffee

used, but also on the amount of water

used.

You can program the amount of water

Changing the portion size dur-

Portion size

Changing the portion size in

Changing the portion size for

User profiles

40

If the coffee system is used by several

people with different coffee prefer-

ences, you can create individual user

profiles in addition to the Miele profile.

In each user profile, you can make set-

tings for individual drinks (portion size,

amount of ground coffee, brewing tem-

user profile.

Tip: Tap  or "Profile"  to return to

the main menu.

Creating a user profile

 Use the arrow buttons  to select

from numbers, upper case and lower

 Tap arrow buttons to select the

character and then tap OK.

The character will then appear in the

line above.

 Repeat the process until the desired

above.

Tip: You can delete the last character

entered by tapping .

 tap and hold  until all characters

have been deleted and the coffee

system jumps back to the previous

menu.

The last created profile is selected as

the current profile.

User profiles

Selecting a user profile

This selection is only possible if a pro-

file has been allocated in addition to

the Miele standard user profile.

 Use the arrow buttons  to select

This selection is only possible if a pro-

file has been allocated in addition to

the Miele standard user profile.

 Use the arrow buttons  to select

 Proceed the same as with "Create

profile":

– Select  to delete a character.

– To enter new characters, highlight the

relevant character and confirm with

the Miele standard user profile.

 Use the arrow buttons  to select

 Select the profile you wish to delete.

 TapOK.

A check will appear after the name

and the user profile will be deleted after

a short time.

Changing a user profile

You can program the coffee system so

that it changes back to the Miele stan-

dard profile automatically after each

drink is dispensed, so that the Miele

mains active until you select another

user profile.

change back to the Miele standard

user profile automatically after a drink

is dispensed.

ance is switched on it will automati-

cally select the Miele standard user

profile regardless of which user pro-

Settings

48

Factory default setting

You can reset the settings back to the

system was delivered - the factory de-

fault settings.

status (No. of drinks until ...) cannot be

Please refer to the "Setting options"

chart for the factory settings that are

Showroom program (Demo

Cleaning and care

50

Clean by hand or in dish-

– Brew unit

– water reservoir lid

– Bean container lid

– Stainless steel milk flask

– Lower panel

Some components of the coffee sys-

tem are dishwasher-safe. However,

cleaning these in the dishwasher fre-

The following parts are dishwasher-

safe:

– Drip tray and lid

– Drip tray cover

– Waste unit

– Water container

– Central spout (without stainless steel

cover)

and clog the milk pipework.

ately.

To better maintain your appliance

avoid the following:

– Cleaning products containing soda,

ammonia, acid, or chloride

– Cleaners containing solvents

– Lime removers

– Stainless steel cleaners

– dishwasher detergent,

residue

– Eraser sponges

– Metal scrapers

Glass cleaners may be used to clean

the exterior. However do not allow

them to sit or "puddle", this can cause

damage to the surface.

Remove the cleaner promptly.

Cleaning and care

52

Drip tray and grounds con-

Clean the drip tray and grounds con-

tainer every day every day to avoid

the grounds container is full and needs

to be emptied. Empty the drip tray and

the grounds container.

Danger of burns.

If the rinsing process has just fin-

ished, wait a while before removing

the drip tray as the water used for

rinsing will run out of the coffee

spouts.

 Push the main dispenser up as far as

the appliance. Take the lid  off.

 Empty the drip tray and grounds con-

tainer.

 Remove the drip tray cover and

the lower panel.

 Clean all parts thoroughly.

 Clean the inside of the appliance un-

Drip tray cover

 Remove the drip tray cover.

warm water and dishwashing liquid.

 Refit the drip tray cover making sure

that it is correctly fitted (see illustra-

tion).

Water container

 Press the lid on the right-hand side.

 Pull the water reservoir up by the lid

to remove it.

 Carefully clean the surface the water

reservoir sits on, particularly the slots.

 Fit the lid back on the container.

Make sure that the valve, the under-

side of the water reservoir and the sur-

face the water reservoir sits on are

clean. Otherwise the water reservoir

will not sit correctly.

Cleaning and care

54

Stainless steel water intake

Particles in the water can collect on the

fine mesh in the filter. Therefore the

 Check the stainless steel filter for

soiling and clean it if necessary, e.g.

with a damp cotton swab.

 Replace the water container.

Main dispenser with cappucci-

 Push the main dispenser right down

and remove the stainless steel cover

by pulling it off towards you.

 Pull the dispensing unit off towards

you.

 Twist the upper section  with the

penser with a damp cloth.

If the milk pipe is blocked, clean it un-

der running water with the brush sup-

plied:

 Insert the brush in the tube and move

it back and forth as far as it will go

until all milk residue has been re-

moved.

 Fit the dispensing unit back together.

 Push the dispensing unit back onto

the main dispenser. Press firmly to

ensure the spouts at the bottom con-

nect correctly with the edge of the

dispenser.

 Replace the stainless steel cover and

connect the milk pipe if applicable.

Cleaning and care

56

Stainless steel milk flask

(CM 6350)

 Clean all parts by hand only using

pipework if necessary.

 Rinse all parts carefully under running

Milk pipework

Bean container and ground

Housing

Descaling the machine

64

Ensure that any splashes of descal-

ing solution are wiped up immedi-

ately.

Lime scale builds up in the coffee sys-

tem through use. How often the appli-

sages will appear in the display, e.g.

you will be prompted to empty the drip

tray or fill the water reservoir.

The descaling process is required and

takes approx.12minutes.

The coffee machine prompts you when

it needs to be descaled. "No. of por-

tions until appliance needs descaling:

You can turn off the coffee machine if

you do not want to descale it at this

time. However, you will be not be able

to make any more drinks until descaling

has been carried out.

Descaling following display re-

The descaling process cannot be can-

celled once you have tapped "OK."

The process has to be completed

through to the end.

 Follow the instructions in the display.

Frequently Asked Questions

66

Most problems that occur during daily use can be easily corrected. With the help

of the following guide, you will be able to find the causes of problems and rectify

them. However, please note:

Frequently Asked Questions

open the appliance door and put the brew unit

back in the appliance. Then close the door.

Frequently Asked Questions

68

added to the coffee chute, the brew unit cannot

process the coffee. The ground coffee will be directed

into the waste unit and the fault message will appear

in the display.

 Turn the appliance off with the On / Off  button.

 Remove and clean the brew unit (see "Removing

the brew unit and cleaning it by hand").

 Remove the ground coffee inside the coffee sys-

Frequently Asked Questions

Problem Possible cause and solution

The display remains

dark when the coffee

system is turned on us-

ing the On / Off  but-

ton.

The On / Off  button was not touched for long

enough.

 Touch the On / Off button  and keep it pressed

for at least three seconds.

The plug is not properly plugged into the electrical

outlet.

CM 6350:

The lighting remains off

after the coffee ma-

chine has been turned

on.

The lighting has been turned off.

 Turn the lighting on (see "Settings - Lighting").

The lamp is defective.

 Contact Miele Technical Service.

The coffee system turns

off suddenly.

The switch-off time programmed using the timer has

been reached.

The coffee machine is

switched on. The light-

ing switches off sud-

denly.

This is not a fault. The lighting turns off approximately

7 minutes after the coffee machine was last used.

The sensor buttons do

not respond.

The machine can no

longer be operated.

There is an internal fault.

Frequently Asked Questions

70

though the timer setting

vated.

 Switch the appliance on and dispense a drink.

The display is hard to

see or not legible.

The display brightness has been set too low.

 Change this setting (see "Settings").

display even though the

water container is full

and is in the appliance.

The water container is not sitting properly in the appli-

ance.

 Remove the water container and replace it.

and restart the descaling program.

switching on even

though the container is

filled and fitted in the

appliance. The appli-

ance does not rinse.

The coffee system needs to be descaled.

 Turn the coffee system off with the On / Off button

. Wait approx. 1 hour.

even though they are

both empty.

emptied after making the last coffee, or the internal

counter was not reset.

 Remove the drip tray and grounds container from

the appliance and empty them.

Neither milk nor milk

froth comes out of the

central spout.

The milk pipework is blocked.

 Clean the main dispenser, taking particular care to

Frequently Asked Questions

in the display, even

though the drip tray is

empty.

though both are fitted.

 Empty the drip tray and the grounds container. Re-

assemble all parts and place the drip tray and the

grounds container back in the coffee system.

The service is open.

 Close the service door.

 If necessary, empty the drip tray and the grounds

container. Reassemble all parts and place the drip

tray and the grounds container back in the coffee

system.

each message on the

display.

container is automatically reset.

 Remove the drip tray and grounds container from

the appliance and empty them.

pears in the display

even though the bean

container has just been

filled.

This is not a fault.

 Confirm the message with OK.

place.

Frequently Asked Questions

72

the display.

particular types of coffee, it can happen that too little

coffee is ground or the ground coffee is too fine. Usu-

ally the grinding – fine and the ground coffee quantity

– are set too low.

 Confirm the message with OK.

Tip: If the coffee is too strong for you or it tastes bit-

ter, try another type of bean.

If the message appears during the preparation of all

coffee specialties:

 Set the grinder to a coarser setting (see "Grinder

setting").

 Check the settings for the amount of coffee for all

coffee specialties (see "Amount of coffee"). If nec-

Frequently Asked Questions

or is only being dis-

pensed via one spout.

Saving energy

80

environment:

– Operate the coffee machine in "Eco

mode" (pre-set).

– Energy consumption may increase if

you change the settings for the

– Change the setting for the "Switch off

after" timer to 15 minutes. Then the

coffee machine will switch off 15min-

utes after the last drink has been

made or a sensor button has been

touched.

– If you only want to pre-heat your

cups occasionally, you can switch

cup heating off (CM 6350). You can

then use hot water to pre-heat the

Electrical connection

plate match the household electrical

supply. This data must match to pre-

drip tray inside the coffee system.

The appliance is supplied with a power

cable ready for connection to an AC

120 V 60 Hz supply.

Connect the coffee system only to a

properly installed outlet with grounding

contact.

Fuse rating must be at least 15 A.

The socket should be next to the appli-

ance and easily accessible.

duced outside of the normal electrical

grid (i.e. direct solar or wind power

source).

Direct connection to such power

sources can cause power surges and

tripped breakers when the appliance is

turned on, and could damage the appli-

ance.

Do not connect the appliance to energy

saving plugs or outlets. The reduction

of power to the appliance caused by

these devices will cause the appliance

to run hot and may damage it and/or

Do not operate any appliance with a

WARNING: THIS APPLIANCE MUST

BE GROUNDED

Installation

82

Do not cover the appliance with dish

towels or similar objects while it is in

use.

Danger of overheating

If the coffee machine is installed be-

hind a kitchen furniture door, it may

only be used with the furniture door

open.

Do not close the furniture door while

the coffee machine is in use.

Please observe the following installation

instructions:

If the coffee system is installed in a

niche, the niche must provide the fol-

lowing minimum dimensions:

Appliance dimensions

Appliance dimensions

84

Technical data