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56 English
Troubleshooting
Troubleshooting
Problem Possible cause Solution
Food does not
bake or roast
properly.
The oven controls have not
been set correctly.
See the chapter on operating
the oven starting on page
28.
The oven rack has been
positioned incorrectly or is
not level.
See the section on using the
oven racks on page 31.
Incorrect cookware or
cookware of improper size is
being used.
The oven sensor needs to be
adjusted.
See the section on adjusting
the thermostat on page 40.
Food does not
broil properly.
The serving size may not be
appropriate.
Refer to the cooking guide for
serving sizes on page 35,
and then try again.
The rack has not been
properly positioned.
See the broiling
recommendation guide on
page 35.
The cookware is not suited for
broiling.
Use suitable cookware.
In some areas, the power
(voltage) may be low.
• Preheat the broil element
for 10 minutes.
• See the broiling
recommendation guide
on page 35.
The oven
temperature is
too hot or too
cold.
The oven sensor needs to be
adjusted.
See the section on adjusting
the thermostat on page 40.
Problem Possible cause Solution
The oven will
not self-clean.
The oven temperature is
too high to start a self-clean
operation.
Allow the range to cool and
then reset the controls.
The oven controls have been
set incorrectly.
See the section on self-
cleaning on page 43.
A self-cleaning cycle cannot
be started if the oven lock
feature has been activated or
if a radiant surface element
is on.
Deactivate the oven lock
(see page 28). Make sure all
surface elements are turned
off.
Excessive
smoking during
a self-cleaning
cycle.
There is excessive soiling in
the oven.
Press OFF/CLEAR. Open the
windows to rid the room of
smoke. Wait until the self-
cleaning cycle is cancelled.
Wipe up the excessive soil
and then start the self-
cleaning cycle again.
The oven door
will not open
after a self-
cleaning cycle.
The oven is too hot. Allow the oven to cool.
The oven is not
clean after a
self-cleaning
cycle.
The oven controls were not
set correctly.
See the section on self-
cleaning on page 43.
The oven was heavily soiled. Wipe up heavy spillovers
before starting the self-
cleaning cycle. Heavily soiled
ovens may need to be self-
cleaned again or for a longer
period of time.
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