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58
TROUBLESHOOTING
Troubleshooting chart
If there is a problem, check the chart below to see if you can fix it. If the problem cannot
be fixed or persists, call your Fisher & Paykel trained and supported service technician
or Customer Care.
PROBLEM POSSIBLE CAUSES WHAT TO DO
General
The oven does not
work.
No power.
The clock has not been set.
Check that the mains power
supply (wall switch) is turned
on, the fuse has not tripped
and there is no power outage
in your area.
The oven will not work unless
the clock is set. See ‘Setting
the clock’.
The oven does not
work but the display
is lit.
The oven is set for automatic
cooking.
The oven is in Demo Mode.
See ‘Automatic cooking’ for
instructions.
Contact Customer Care.
One or all of the lights
do not come on, but
the oven works.
The oven light bulb(s) have
blown.
The door is not correctly
fitted.
The oven is in Sabbath
setting and the ‘Light off’
option has been saved.
Replace the light bulb(s).
See ‘Care and cleaning’ for
instructions.
See ‘Care and cleaning’ for
instructions on fitting the
door correctly.
To quit Sabbath setting, press
and hold CANCEL. See‘User
preference settings’ for
instructions on changing the
‘Light off’ option.
The temperature
indicator is blank and
the oven control dials
are unresponsive.
The control panel is locked. See ‘Locking the oven
controls’ for instructions.
The oven is not heating. The door is not properly
closed or it is opened too
frequently during cooking.
The heating elements are
disabled while the door is
open. Make sure the door is
properly closed and avoid
opening it frequently during
cooking.
A glass pane in the
oven door has cracked,
chipped, or shattered.
Incorrect cleaning or the
edge of the glass hitting
against something.
You must NOT use the oven.
Call your Fisher & Paykel
trained and supported service
technician or Customer Care.
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