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Caution: Before shipping your device back to Samsung
or taking it to your nearest Samsung-authorized service
center, you should remove your Google Account before
resetting the device back to factory settings. For more
information, visit:
Samsung Account
samsung.com/us/support/frp .
Enable Factory Reset Protection
Adding a Google Account to your device automatically
activates the Factory Reset Protection (FRP) security
feature.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the
device.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts > Google.
•
If you have more than one Google Account set
up on your device, tap the Google Account you
want to remove.
3. Tap Moreoptions > Remove account.
Create a Samsung account for access to Samsung
content and apps on your device. When you turn on
your device for the first time, set up your existing
Samsung account or create a new Samsung account.
– or –
To create a new Samsung account or set up your
Samsung account on your device at any time, use
Accounts settings.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts.
3. Tap Addaccount > Samsungaccount.
Set Up Your Device 13
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