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Troubleshooting
Problem Possible cause Solution
Is too noisy.
Sound is generated when the
dispenser cover is open and
the drain pump is operating
in an early stage.
• This is normal operation.
The dishwasher is not level. • Ensure the dishwasher is level.
Foreign material (a screw, a
plastic piece) is in the pump
chamber.
• Contact a qualied service
technician to remove foreign
material from the pump chamber.
There is a ‘chopping’ sound
because a nozzle is bumping
against the dishes.
• Rearrange the dishes.
Does not have a
smoothly rotating
nozzle.
The nozzle holes are clogged
with food particles.
• Clean the nozzle hole. See page
25.
The nozzle is blocked by a
dish or pot and cannot rotate.
• After placing the dishes into the
racks, rotate the nozzles by hand
to check whether any of the
dishes interfere with them.
Water won’t
pump out of the
dishwasher.
The drain is clogged.
• Contact a qualied service
technician to remove any
obstruction from the drain
hose and check the drain pump
operation.
Has a bent upper
rack after loading
dishes.
The dishes are not loaded
properly.
• Load your dishes as
recommended. (See pages 18 to
19)
Cannot close the
door.
Auto Release™ Dry mode is in
operation.
• Once the door opens in the Auto
Release™ Dry mode, the door
cannot be closed manually for the
next 2 minutes. You may close
the door after 2 minutes.
English 33
DW4000RM_DW50T6060US_AA_DD81-03054A-00_EN.indd 33 2020-05-08 �� 2:15:13
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