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country to country. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above
exclusion and limitations may not apply to you.
* Read enclosed instructions carefully.
In US manufactured for: Philips Personal Health, a division of Philips
North America LLC, P.O. Box 10313, Stamford, CT 06904.
In Canada imported by: Philips Electronics LTD, 281 Hillmount Road,
Markham, Ontario L6C 2S3.
PHILIPS and Philips shield are registered trademarks of Koninklijke
Philips N.V.
©2019 Philips North America LLC. All rights reserved.
Troubleshooting
This chapter summarizes the most common problems you could
encounter with the appliance.
If you are unable to solve the problem with the information below,
visit www.philips.com/support or call 1-866-832-4361 for assistance.
Problem
Solution
The appliance does
not work at all.
Perhaps the adapter is not inserted properly in the wall outlet. Insert
the adapter properly in the wall outlet.
Perhaps the plug is not inserted properly in the appliance. Insert the
plug properly in the appliance.
Perhaps there is a power failure. Check if the power supply works by
connecting another appliance.
The appliance
functions properly,
but the lamp does not
work anymore.
The appliance uses durable LED technology. The lamp should last a
long time. However, if the lamp stops working, go to
www.philips.com/support or call 1-866-832-4361 for assistance.
The appliance does
not respond when I try
to set different
functions.
If you want to go back to factory settings, press the reset button on
the back of the appliance (see 'General description'). If you press the
reset button, the setup wizard needs to be set again.
The lamp does not go
on when the alarm
goes off.
Perhaps you set a light intensity level that is too low. Increase the
light intensity level in your wake-up profile (see 'Light intensity of the
wake-up profile').
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English
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