Loading ...
Loading ...
Loading ...
en Trouble shooting
32
3Trouble shooting
Tr oubl e s hoot i ng
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
:Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
You can take remedial action yourself for some error
messages.
Troubleshooting
Error message Possible cause Remedy/Note
The appliance does not work The plug is not plugged into the mains Plug the plug in
Power failure Check whether the kitchen light works
The fuse is faulty Check in the fuse box to make sure that the fuse for
the appliance is OK
Faulty operation Switch off the fuse in the fuse box. Switch it back on
after approx. 10seconds
Although the appliance is switched on, it
cannot be operated; the ' symbol is in
the display
The childproof lock is activated Press and hold ' until the ' symbol goes out
The interior lighting has failed. The LED bulb is defective Call our customer service
‚ƒ:‹‹ flashes in the display and the
0 symbol lights up.
Power failure Reset the clock
The appliance is not operating. A cooking
time is shown in the display.
u was not touched after the setting was
made.
Touch u or delete the setting by using the function
selector to select another function.
The microwave is not working. The door has not been properly closed. Check whether food residue or debris is trapped in
the door
u was not touched. Touch u
It is taking longer than usual for food to
heat up
The microwave power output has been set too
low.
Select a higher microwave power output
A larger amount of food than usual has been
placed in the appliance.
Double the amount – double the time
The food was colder than usual. Stir or turn the food during cooking
Microwave operation has been cancelled
for no apparent reason.
The microwave has a fault. If this fault recurs, call our customer service.
The appliance can be set, but does not
heat up. The colon flashes.
The appliance is in demo mode. Deactivate demo mode in the basic settings.
Note: Demo mode is only visible in the first 5minutes
after connecting the appliance to the mains.
The water tank and drip tray symbols are
flashing continuously.
Technical problem. Make sure that the water tank and drip tray are fully
inserted in the relevant tank recess.
If the symbols continue to flash, call our customer ser-
vice.
You may continue to use the appliance, except for the
steam function.
The warm air / steam escapes above the
appliance door.
The cooling fan is running No malfunction. The cooling fan continues running for
a short time after operation ends. The cooling fan pro-
tects the appliance from overheating.
The cooling fan continues to run after
operation ends.
The appliance needs to be cooled after operation. No malfunction.
The cooling fan continues to run when the
appliance door is opened.
The appliance needs to be cooled during and
after operation.
No malfunction. All cooking functions (microwave,
etc.) are stopped when the door is opened.
Steam is not visible in the hot air / grill
combination mode.
Steam is not visible in every temperature range.
The hotter the steam, the less visible it is.
No malfunction.
Loading ...
Loading ...
Loading ...