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Help Guide
Wireless Noise Canceling Stereo Headset
WH-CH700N
Cannot hear a person on a call.
Check that both the headset and the connected device (i.e., smartphone) are turned on.
Turn up the volume of the connected device and the volume of the headset if they are too low.
Check the audio settings of the Bluetooth device to make sure the sound comes from the headset during a call.
Re-establish the connection using the Bluetooth device. Select HFP or HSP for the profile.
While listening to music with the headset, stop playback and press the
button to respond to an incoming call.
Related Topic
How to make a wireless connection to Bluetooth devices
Receiving a call
Making a call
4-729-821-11(2) Copyright 2018 Sony Corporation
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