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65
usually be solved with simple procedures. Consult the Troubleshooting section of this
manual [page 47] to see the most probable solutions.
12. What is the best way to clean Junior’s wheels?
Use the cleaning tool or compressed air to clear the creases of the wheels. For a
more thorough clean, wipe the sides and bottoms of the wheels as they spin during
the checkup test [see page 52].
13. My Junior just stopped cleaning and his screen turned off. What do I do next?
Like other electronic devices with a CPU (computers, smartphones, etc.), Junior may
experience a momentary halt in his operating system. You can usually get Junior back
to work by simply turning his power switch OFF and ON again. If this does not solve
the issue, perform a mainboard reset. You can reset Junior’s mainboard by flipping
his power switch OFF and plugging the charging adapter directly into the inlet on his
side. Leave him to charge for at least 2 hours to fully refresh his system.
14. I have a question and need to contact Junior’s support team. How do I do that?
Our devoted team is always eager to help you! You can reach us by phone or e-mail.
Call us toll free at 1-888-549-8847 for support in the United States and Canada, or
e-mail us at [email protected]. Our goal is to get back to you within a day.
To watch Junior’s how-to, repair, and troubleshooting videos; order parts; and connect
with your extended bObsweep family members, visit bobsweep.com/junior-support.
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