Samsung ‎LC32G77TQSNXZA 27-inch Odyssey G7 - QHD 1000R Curved Gaming Monitor

User Manual

For LC32G77TQSNXZA. Additionally, the document applies to other Samsung models: F24G3*T*, F27G3*T*

PDF File Manual, 35 pages, Read Online | Download pdf file

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USER MANUAL
Gaming Monitor
F24G3*T* F27G3*T*
The colour and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
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User Manual - Transcript

  • Page 1 - English - : USER MANUAL Gaming Monitor F24G3T F27G3T The colour and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance The contents of this manual are subject to change without notice to improve quality Samsung Samsung owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited Trademarks other than that of Samsung are owned by their respective owners An administration fee may be charged in the following situations a An engineer is called out at your request but it is found that the product has no defect ie where the user manual has not been read b You bring the unit to a repair centre but it is found that the product has no defect ie where the user manual has not been read You will be informed of the administration fee amount before a technician visits
  • Page 2 - English - : Table of contents Before Using the Product Safety Precautions 4 Electricity and Safety 4 Installation 5 Operation 6 Cleaning 8 Correct posture to use the product 8 Preparations Installation Attaching the Stand Removing the Stand Precautions for moving the product Checking the space around the product Adjusting the Product Antitheft Lock Wall Mount Kit Specifications VESA Control Panel 13 Installing the Software Easy Setting Box Restrictions and Problems with the Installation System Requirements Driver Installation Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Product diagnosis Screen issue Checking the Resolution and Frequency 28 Check the following 28 Q amp A Connecting and Using a Source Device Read below before connecting the product Ports 14 Connecting and Using a PC Connection Using the HDMI Cable Connection Using an HDMIDVI Cable Connection Using an DP Cable Connection Using the DSUB Cable Analog Type Connecting to headphones or earphones Connecting the Power Earphone Holder Menu Input Aspect Other Reset Exit Display Game mode Mode Color Language Setting Optimum Resolution
  • Page 3 - English - : Table of contents Specifications General Standard Signal Mode Table Appendix Responsibility for the Pay Service Cost to Customers Not a product defect A Product damage caused by customers fault Others FreeSync for AMD graphics card
  • Page 4 - English - : Safety Precautions Warning A serious or fatal injury may result if instructions are not followed Caution Personal injury or damage to properties may result if instructions are not followed CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product AC voltage Rated voltage marked with this symbol is AC voltage This symbol indicates that this product has included important literature concerning operation and maintenance DC voltage Rated voltage marked with this symbol is DC voltage Class II product This symbol indicates that a safety connection to electrical earth ground is not required If this symbol is not present on a product with a mains lead the product MUST have a reliable connection to protective earth ground Caution Consult instructions for use This symbol instructs the user to consult the user manual for further safety related information Electricity and Safety Warning Do not use a damaged power cord or plug or a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect the power plug to a grounded power socket type 1 insulated devices only Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy object Do not place the power cord or product near heat sources Clean any dust around the pins of the power plug or the power socket with a dry cloth Caution Do not disconnect the power cord while the product is being used Only use the power cord provided with your product by Samsung Do not use the power cord with other products Keep the power socket where the power cord is connected unobstructed The power cord must be disconnected to cut off power to the product when an issue occurs Hold the plug when disconnecting the power cord from the power socket Before Using the Product Chapter 01
  • Page 5 - English - : Warning DO NOT PLACE CANDLES INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES Do not install the product in poorly ventilated spaces such as a bookcase or closet Install the product at least 10cm away from the wall to allow ventilation Keep the plastic packaging out of the reach of children Children may suffocate Do not install the product on an unstable or vibrating surface insecure shelf sloped surface etc The product may fall and become damaged andor cause an injury Using the product in an area with excess vibration may damage the product or cause a fire Do not install the product in a vehicle or a place exposed to dust moisture water drips etc oil or smoke Do not expose the product to direct sunlight heat or a hot object such as a stove The product lifespan may be reduced or a fire may result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bottom edge of the front of the product is not protruding The product may fall and become damaged andor cause an injury Install the product only on cabinets or shelves of the right size Set down the product gently Product failure or personal injury may result Installing the product in an unusual place a place exposed to a lot of fine dust chemical substances extreme temperatures or a significant presence of moisture or a place where the product will operate continuously for an extended period of time may seriously affect its performance Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place Before assembling the product place the product down on a flat and stable surface so that the screen is facing downwards The product is curved Placing pressure on the product when on a flat surface may damage the product When the product is on the ground facing up or down do not put pressure on it Installation
  • Page 6 - English - : Warning There is a high voltage inside the product Never disassemble repair or modify the product yourself Contact Samsung Customer Service Centre for repairs To move the product first disconnect all the cables from it including the power cable If the product generates abnormal sounds a burning smell or smoke disconnect the power cord immediately and contact Samsung Customer Service Centre Do not let children hang from the product or climb on top of it Children may become injured or seriously harmed If the product is dropped or the outer case is damaged turn off the power and disconnect the power cord Then contact Samsung Customer Service Centre Continued use can result in a fire or electric shock Do not leave heavy objects or items that children like toys sweets etc on top of the product The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury During a lightning or thunderstorm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substance near the product Ensure the vents are not blocked by tablecloths or curtains An increased internal temperature may cause a fire Do not insert metallic objects chopsticks coins hairpins etc or objects that burn easily paper matches etc into the product via the vent or inputoutput ports etc Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product Then contact Samsung Customer Service Centre Do not place objects containing liquid vases pots bottles etc or metallic objects on top of the product Be sure to power off the product and disconnect the power cord when water or other foreign substances have entered the product Then contact Samsung Customer Service Centre Operation
  • Page 7 - English - : Caution Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burnin or defective pixels Set the screen to powersaving mode or movingpicture screen saver when not using the product for an extended period of time Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time vacation etc Dust accumulation combined with heat can cause a fire electric shock or electric leakage Use the product at the recommended resolution and frequency Your eyesight may deteriorate Do not put ACDC adapters together Remove the plastic bag from the ACDC adapter before you use it Do not let water enter the ACDC adapter device or get the device wet An electric shock or fire may result Avoid using the product outdoors where it can be exposed to rain or snow Be careful not to get the ACDC adapter wet when you wash the floor Do not put the ACDC adapter near to any heating apparatus Otherwise a fire may result Keep the ACDC adapter in a w ell ventilated area If you place the ACDC power adapter hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction Make sure to rest the ACDC power adapter flat on a table or the floor Do not hold the product upsidedown or move it by holding the stand The product may fall and become damaged or cause an injury Looking at the screen too close for an extended period of time can deteriorate your eyesight Do not use humidifiers or stoves around the product Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Store small accessories out of the reach of children Exercise caution when adjusting the product angle Your hand or finger may get stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the product Product failure or personal injury may result When using headphones or earphones do not turn the vo lume too high Having the sound too loud may damage your hearing If there is a problem with the screen turn off the monitor immediately and contact the service center
  • Page 8 - English - : Cleaning Highglossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product Service fee will be charged Do not press the product screen with hands or other objects There is a risk of damaging the screen Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched Take the following steps when cleaning Power off the product and PC Disconnect the power cord from the product Hold the power cable by the plug and do not touch the cable with wet hands Otherwise an electric shock may result Wipe the product with a clean soft and dry cloth Wet a soft cloth in water wing it out well and then use the cloth to wipe the exterior of the product clean Do not apply a cleaning agent that contains alcohol solvent or surfactant to the product Do not spray water or detergent directly on the product Connect the power cord to the product when cleaning is finished Power on the product and PC Correct posture to use the product Use the product in the correct posture as follows Straighten your back Allow a distance of 45 to 50cm between your eye and the screen and look slightly downward at the screen Keep your eyes directly in front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your hands Keep your elbows at about a right angle Adjust the height of the product so you can keep your knees bent at 90 degrees or more your heels attached to the floor and your arms lower than your heart Do the Eye excercises or blink frequently then eye fatigue will be relieved
  • Page 9 - English - : Preparations Chapter 02 Installation Attaching the Stand F27G3T 1 3 42 1 2 The mounting completesTake out the base and lock it on the bracket with 6 screws as shown in the figure Place the stand neck on the display as shown in the figure When you place the stand neck ensure that the two guides on the stand neck can be inserted into the groove of the display Then press the stand neck downwards until the raise button on the stand neck insert into the groove of the display Place the protective Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image If Styrofoam is unavailable use a thick sitting mat Attaching the Stand F24G3T 1 3 42 1 2 The mounting completesTake out the base and lock it on the bracket with 5 screws as shown in the figure Place the stand neck on the display as shown in the figure When you place the stand neck ensure that the two guides on the stand neck can be inserted into the groove of the display Then press the stand neck downwards until the raise button on the stand neck insert into the groove of the display Place the protective Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image If Styrofoam is unavailable use a thick sitting mat
  • Page 10 - English - : Place the protective Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image If Styrofoam is unavailable use a thick sitting mat Removing the Stand Before removing the stand from the product place the product on a flat and stable surface with the screen facing down Precautions for moving the product Hold the lower corners or edges of the product when moving it Do not directly apply pressure on the screen Do not hold the screen when moving the product Do not hold the product upside down only by the stand Do not press down on the product There is a risk of damaging the product Remove the 6 screws from the base with a screwdriver as shown in the figure Lift the stand neck in the arrow direction to detach it from the display The removing completes Push the key upward and hold F27G3T Place the protective Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image If Styrofoam is unavailable use a thick sitting mat Remove the 5 screws from the base with a screwdriver as shown in the figure F24G3T
  • Page 11 - English - : Checking the space around the product Make sure to have enough space for ventilation when placing the product An internal temperature rise may cause re and damage the product Maintain enough space around the product as shown in the diagram when installing the product The exterior may differ depending on the product 10 cm 10 cm 10 cm 10 cm 10 cm The tilt of the monitor can be adjusted Tilt Angle50 20 200 20 Tilt HAS Swivel Pivot Hold the bottom of the product for adjustment to avoid load on the product When adjusting the tilt of the product pay attention to avoid damage caused by surrounding objects and avoid fingers being pinched Hold the upper middle of the bracket adjust as needed and avoid load on the product When adjusting the product HAS pay attention to avoid damage caused by surrounding objects and avoid fingers being pinched Hold the upper middle of the bracket adjust as needed and avoid load on the product When adjusting the product swivel pay attention to avoid damage caused by surrounding objects Hold the upper middle of the bracket adjust as needed and avoid load on the product Please note that when you adjust the height lower when placed vertically the device may hit the ground and cause an impact or hit your hand or other objects When adjusting the product pivot pay attention to avoid damage caused by surrounding objects Adjustmentshouldbemadewhenthebracketisinthehighestpositiontiltbackas muchaspossible The height of the monitor can be adjusted Updown adjusting height 130050 F27G3T F27G3T F24G3T Updown adjusting height 110050 F24G3T Slip UpDown Spec50mm The rotation angle of the monitor can be adjusted Swivel Angle 30 20 300 20 The direction of the monitor can be adjusted Pivot 90 20 900 20 30 30 130 110 90 90 Adjusting the Product The colour and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality
  • Page 12 - English - : To lock an antitheft locking device Wall Mount Kit Specifications VESA Install your wall mount on a solid wall perpendicular to the floor Before attaching the wall mount to surfaces other than plaster board please contact your nearest dealer for additional information If you install the product on a slanted wall it may fall and result in severe personal injury Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided Do not use screws that are longer than the standard length or do not comply with the VESA standard screw specifications Screws that are too long may cause damage to the inside of the product When installing the wall mount other than the specified product its installation may be difficult For wall mounts that do not comply with the VESA standard screw specifications the length of the screw s may differ depending on the wall mount specifications Do not fasten the screws too firmly This may damage the product or cause the product to fall leading to personal injury Samsung is not liable for these kinds of accidents Samsung is not liable for product damage or personal injury when a nonVESA or nonspecified wall mount is used or the consumer fails to follow the product installation instructions Do not mount the product at more than a 15 degree tilt Standa rd dimensions for wall mount kits are shown in the table below Model name VESA screw hole specs A B in millimetres Standard Screw Quantity 100F27G3T F24G3T 0 x 1000 40 mm Φ 80 mm long 4 EA 1000 x 1000 40 mm Φ 100 mm long 4 EA Do not install your Wall Mount Kit while your product is turned on It may result in personal injury due to electric shock Optional Antitheft Lock An antitheft lock allows you to use the product securely even in public places The locking device shape and locking method depend on the manufacturer Refer to the manuals provided with your antitheft locking device for details Fix the cable of your antitheft locking device to a heavy object such as a desk Put one end of the cable through the loop on the other end Insert the locking device into the antitheft lock slot at the back of the product Lock the locking device An antitheft locking device can be purchased separately Refer to the manuals provided with your antitheft locking device for details Antitheft locking devices can be purchased at electronics retailers or online
  • Page 13 - English - : Control Panel The colour and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality Power LED UP Up Parts Description Menu MENU Power Off Power switch press this button to turn onoff the power of the monitor If the menu is activated press this button to select this function When the menu is closed press this button to enter automatic image correction function for VGA signal only M E Pops up the menuBacks to the previous menuin case of main menu exits from the whole menu When menu is opened as up selection key the progress bar value will increases When menu is closed swich the game front sight When menu is opened as down selection key progress bar value will decreases Enter volume setting when the menu is closed Not available when VGA signal is input Power LED This LED is power status indicator and works as Power On Power button On Power saving mode Blinking Power Off Power button Off The power Indicator operation can be swapped by changing in the menu System Power LED On Actual models because of functional variation maybe havent this function DOWN Down ENTER POWER OFF Enter
  • Page 14 - English - : Connecting and Using a Source Device Chapter 03 Read below before connecting the product Before connecting the product check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device Before connecting the product make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current After all signal cables have been properly connected connect the power cables back to the product and the external device After connecting is completed make sure you read the manuals to acquaint yourself with the product functions precautions and other information required to use the product properly Connecting parts may differ in different products Provided ports may vary depending on the product Ports The functions available may vary depending on the product model The colour and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality Refer to the actual product HDMI DP DSUB DC 14V Port Description Connect to an audio output device such as headphones or earphones HDMI Connects to a source device using an HDMI cable or HDMIDVI cable DP Connects to a PC using a DP cable DSUB Connect to a PC using the DSUB cable DC 14V Connects to the ACDC adapter
  • Page 15 - English - : Connecting and Using a PC Select a connection method suitable for your PC Connection Using the HDMI Cable HDMI Connection Using an HDMIDVI Cable HDMI The audio function is not supported if the source device is connected using the HDMIDVI cable The optimum resolution may not be available with an HDMIDVI cable Connection Using an DP Cable DP A DP cable shorter under 15 m in length is recommended Using a cable longer than 15 m can affect the picture quality Use a VESA certified DP 12 cable or higher and its gender Connecting to headphones or earphones Use headphones or earphones when activating sound with an HDMIHDMI or DP cable The headphones or earphones jack supports only the 3 conductor tipringsleeve TRS type Connection Using the DSUB Cable Analog Type DSUB
  • Page 16 - English - : Connecting the Power Earphone Holder on the back of the product Next connect the power cable to the power outlet The input voltage is switched automatically Press the button at the bottom of the product to turn it on DP IN HDMI IN DP IN DSUB IN DC 14V Connect the power cable to the ACDC adapter Then connect the ACDC adapter to the DC 14V port Next Put the headphones on Pull out the headphone holder
  • Page 17 - English - : Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase Select a language on information message and change the resolution on your PC to the optimum setting If you want to set the optimum resolution for your computer please refer to QampA How can I change the resolution To enable the maximum refresh rate set Refresh Rate to 144 Hz
  • Page 18 - English - : Brightness You can adjust the general brightness of the picture Range 0100 A higher value will make the picture appear brighter This menu is not available when Eye Saver Mode is enabled Contrast DCR Adjust the contrast between the objects and background Range 0100 Activate dynamic contrast Inactive dynamic contrast A higher value will increase the contrast to make the object appear clearer This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode Chapter 04 Menu The functions available may vary depending on the product model The colour and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality Display 2nd 3rd Description Self Diagnosis Review the test screen
  • Page 19 - English - : Language 2nd 3rd Description Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC
  • Page 20 - English - : FreeSync Premium FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency FreeSync can be operated when you use AMDs graphic card with supporting FreeSync solution For more information see FreeSync for AMD graphics card page Game mode 2nd 3rd Description Activate OD function Inactivate OD function Select the preferred aim point style MPRT Timer OD Crosshair Open game timing Close game timing 30 40 50 60 90 Open MPRT Close MPRT The MPRT function will be turned on when the resolution is greater than 85Hz
  • Page 21 - English - : Mode 2nd 3rd Description This menu provides an optimum picture quality suitable for the environment where the product will be used FPS Increase the brightness of darker areas of the FPS FirstPerson Shooter game screen This mode increases visibility of your enemies during a FPS FirstPerson Shooter game RTS FPS RTS Eye Saver Increase the colour temperature and contrast ratio to improve visibility of the Eye Saver Set to an optimum picture quality suitable for eye relaxation RTS RealTime Strategy screen and minimap Standard Standard Select this mode when the surroundings are bright Cinema Cinema Select this mode when the surroundings are dark This will save power and reduce eye fatigue
  • Page 22 - English - : 2nd 3rd Description Cool Warm User Adjust the tint of the screen Color Tone Select a colour tone that best suits your viewing needs When the external input is connected through HDMIDP and PCAV Mode is set to AV 720P 60Hz and 1080P 60Hz When the external input is connected through HDMIDP and PCAV Mode is set to AV 720P 60Hz and 1080P 60Hz Red Adjust the red saturation level Values closer to 100 mean greater intensity for the colour Green Adjust the green saturation level Values closer to 100 mean greater intensity for the colour Blue Adjust the blue saturation level Values closer to 100 mean greater intensity for the colour Color
  • Page 23 - English - : 2nd 3rd Description Aspect Select the best screen size and ratio This menu is not available when FreeSync is enabled In PC mode Auto Display the picture according to the aspect ratio of the input source 169 Display the picture with an aspect ratio of 169 43 Display the picture with an aspect ratio of 43 Suitable for videos and standard broadcasts Aspect
  • Page 24: 2nd 3rd Description Input Input VGA Analog signal input HDMI Digital signal input Display port Digital signal input
  • Page 25 - English - : 2nd 3rd Description Off Timer Gamma Volume Adjust Inactivate the function of timed switchoff Adjust the middle level of luminance Gamma 1 Gamma 2 Adjust the Volume controlling the button UPDOWN Access the Volume control screen then increase or decrease the Volume Auto Adjust Automatically adjust the horizontal vertical location focusing and clock of pictures Auto Color Adjust the white balance of pictures Coarse Adjust the picture clock to reduce vertical line noise Fine Adjust the picture phase to reduce horizontal noise Only for VGA signals Activate the function of timed switchoff Other 4 hours automatic shutdown
  • Page 26 - English - : Reset 2nd 3rd Description Reset Return all the settings for the product to the default factory settings 2nd 3rd Description Exit Exit from the whole menu Exit
  • Page 27 - English - : Installing the Software Chapter 05 Easy Setting Box Easy Setting Box enables users to use the product by partitioning multiple sections To install the latest version of Easy Setting Box download it from the Samsung website httpwww samsungcom The software may not work properly if you do not restart the PC after the installation The Easy Setting Box icon may not appear depending on the PC system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows 7 32Bit64Bit Windows 8 32Bit64Bit Windows 81 32Bit64Bit Windows 10 32Bit64Bit At least 32MB of memory At least 60MB of free space on the hard disk drive Driver Installation To install the latest version of the product driver download it from the Samsung website httpwww samsungcom You can set the optimum resolution and frequency for this product by installing the corresponding drivers
  • Page 28 - English - : Troubleshooting Guide Chapter 06 Requirements Before Contacting Samsung Customer Service Centre Before calling Samsung Customer Service Centre test your product as follows If the problem persists contact Samsung Customer Service Centre Product diagnosis Screen issue If a problem occurs with the monitor screen run Self Diagnosis to check that the monitor is working properly Checking the Resolution and Frequency If a resolution that is not supported see the Standard Signal Mode Table is selected the Out Of Range message may appear for a short time or the screen may not be displayed properly The displayed resolution may vary depending on the PC system settings and cables Check the following Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides of the screen when an HDMI or HDMIDVI cable is connected to the product and PC The blank spaces found on the screen have nothing to do with the product Blank spaces on the screen are caused by the PC or graphics card To resolve the problem adjust the screen size in the HDMI or DVI settings for the graphics card If the graphics card settings menu does not have an option to adjust the screen size update the graphics card driver to the latest version Please contact the graphics card or PC manufacturer for further details about how to adjust the screen settings Screen issue The power LED is off The screen will not switch on Check that the power cable is connected properly If a problem occurs with the monitor screen run Self Diagnosis to check that the monitor is working properly
  • Page 29 - English - : The message Check the cable connection and the settings of the source device appears Check that the cable is properly connected to the product If the monitor is in HDMI or DisplayPort mode press the button to display the Function Key Guide screen and select the Input VGAHDMIDisplayPort Out Of Range is displayed This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product Change the maximum resolution and frequency to suit the product performance referring to Standard Signal Mode Table P32 The images on the screen look distorted Check the cable connection to the product The screen is not clear The screen is blurry Remove any accessories video extension cable etc and try again Set the resolution and frequency to the recommended level The screen appears unstable and shaky There are shadows or ghost images left on the screen Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product Next if required change the settings referring to Standard Signal Mode Table P32 in this manual and the Information menu on the product The screen is too bright The screen is too dark Adjust Brightness and Contrast Screen colour is inconsistent Change the Color settings The colours on the screen have a shadow and are distorted Change the Color settings White does not really look white Change the Color settings There is no image on the screen and the power LED blinks every 05 to 1 second The product is operating in powersaving mode Press any key on the keyboard or move the mouse to return to normal operating mode Text is blurry If using a Windows OS eg Windows 7 Windows 8 Windows 81 or Windows 10 Go to Control Panel Fonts Adjust ClearType text and change Turn on ClearType Video playback is choppy Playback of highdefinition large video files can be choppy This may be because the video player is not optimised for the PC resource Try playing the file on another video player Sound issue There is no sound Recheck the condition of the connected audio cable andor adjust the volume Check the volume Check whether audio is set to mute The volume is too low Adjust the volume If the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software programme Video is available but there is no sound Sound cannot be heard if an HDMIDVI cable is used to connect the input device Connect the device using an HDMI cable or a DP cable Source device issue A beeping sound is heard when my PC is booting If a beeping sound is heard when your PC is booting have your PC serviced
  • Page 30 - English - : Q amp A Refer to the user manual for your PC or graphics card for further instructions on adjustment The path to the settings depends on the installed OS How can I change the frequency Set the frequency on your graphics card Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor and adjust Screen Refresh Rate under Monitor settings Windows 8Windows 81 Go to Settings Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor and adjust Refresh rate under Monitor settings Windows 10 Go to Settings System Display Advanced display settings Display adapter properties Monitor and adjust Screen refresh rate under Monitor settings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8Windows 81 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settings and adjust the resolution How do I set powersaving mode Windows 7 Go to Control Panel Appearance and Personalization Personalization Screen Saver Settings Power options or BIOS SETUP on the PC Windows 8Windows 81 Go to Settings Control Panel Appearance and Personalization Personalize Screen Saver Settings Power options or BIOS SETUP on the PC Windows 10 Go to Settings Personalization Lock screen Screen timeout settings Power amp sleep or BIOS SETUP on the PC
  • Page 31 - English - : Specifications Chapter 07 General Model Name F24G3T F27G3T Size Display area 52704 mm H x 29646 mm V Pixel Pitch 02745 mm H x 02745 mm V Maximum Pixel Clock Power Supply AC100240V 5060Hz Based on the AC voltage of the adapter For the DC voltage of the product refer to the product label Signal connectors DSUB HDMI DisplayPort Environmental conditions Operating Temperature 10 C 40 C 50 F 104 F Humidity 10 80 noncondensing Storage Temperature 20 C 45 C 4 F 113 F Humidity 5 95 noncondensing PlugandPlay This product can be installed and used with any PlugandPlay compatible systems Twoway data exchange between the product and PC system optimises the product settings Product installation takes place automatically However you can customise the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately 1 pixel per million 1ppm may be brighter or darker on the LCD panel This does not affect product performance The above specifications are subject to change without notice to improve quality For detailed device specifications visit the Samsung website Flicker Free The device has no visible or invisible flicker within the range of 03000Hz 24 Class 238 Inches 604 cm 597888 mm H x 336312 mm V 03114 mm H x 03114 mm V 27 Class 27 Inches 686 cm 384 MHz 384 MHz
  • Page 32 - English - : Standard Signal Mode Table Model Name F24G3T Synchronization PANEL Spec Vertical Frequency 48 144 Hz Resolution Optimum resolution Maximum resolution If a signal that belongs to the following standard signal modes is transmitted from your PC the screen will automatically be adjusted If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank even though the power LED turns on In such a case change the settings according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity HV Port IBM 720 x 400 31469 70087 28322 O O MAC 640 x 480 35000 66667 30240 O O MAC 832 x 624 49726 74551 57284 O O VESA 640 x 480 31469 59940 25175 O O VESA 640 x 480 37861 72809 31500 O O VESA 640 x 480 37 500 75000 31500 O O VESA 800 x 600 35156 56250 36000 O O VESA 800 x 600 37879 60317 40000 O O VESA 800 x 600 48077 72188 50000 O O VESA 800 x 600 46875 75000 49500 O O VESA 1024 x 768 48363 60004 65000 O O VESA 1024 x 768 56476 70069 75000 O O VESA 1024 x 768 60 023 75029 78750 O O VESA 1280 x 720 45000 60000 74250 O O VESA 1280 x 800 49702 59810 83500 O O O O O O O O O O O O O O O O O F27G3T 48 144 Hz 1920 x 1080 144 Hz 1920 x 1080 144 Hz 1920 x 1080 144 Hz 1920 x 1080 144 Hz HDMI DPDSUB
  • Page 33 - English - : O O O O O O O O O O O O O O O O O O O O O O x x Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called quotvertical frequencyquot or quotrefresh ratequot and is indicated in Hz This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel Using a resolution other than the specified resolution may degrade the picture quality To avoid this it is recommended that you select the optimum resolution specified for your product Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity HV VESA 1280 x 1024 63981 60020 108000 VESA 1280 x 1024 79976 75025 135000 VESA 1440 x 900 55935 59887 106500 VESA 1600 x 900 60000 60000 108000 VESA 1680 x 1050 65290 59954 146250 VESA 1920 x 1080 67500 60000 148500 VESA 1920 x 1080 120000 285540 VESA 1920 x 1080 166600 144000 333210 Port HDMI DP DSUB
  • Page 34 - English - : Appendix Chapter 08 Responsibility for the Pay Service Cost to Customers When the service is requested in spite of in warranty we may charge you for a visit from a service technician in the following cases Not a product defect Cleaning of the product Adjustment Explanation Reinstallation and etc If a service technician is requested to give instructions on how to use product or simply adjusts options without disassembling product If a defect is caused by external environmental factors Internet Antenna Wired Signal etc If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time If a product is reinstalled to move to a different spot or to move to a different house If the customer requests instructions on how to use another companys product If customer requests instructions on how to use the network or another companys programme If customer requests software installation and setup for the product If a service technician removescleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through homeshopping or online A Product damage caused by customers fault Product damage caused by customers mishandling or wrong repair If a product damage is caused by External impact or drop Use of supplies or separately sold product unspecified by Samsung Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co Ltd Remodeling or repairing the product by customer Using it with incorrect voltage or nonauthorised electrical connections Not following the quotcautionsquot in User Manual Others If product fails by natural disaster lightning fire earthquake flood damage etc If consumable components are all used up Battery Toner Fluorescent lights Head Vibrator Lamp Filter Ribbon etc If customer requests a service in case the product has no defect service fee may be charged So please read User Manual first
  • Page 35 - English - : FreeSync for AMD graphics card FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency This feature will eliminate screen tearing and lag during game play Improve your gaming experience The displayed FreeSync menu items on the monitor may vary depending on the monitor model and compatibility with the AMD graphics card Off Disable FreeSync On Turn on the AMD graphics cards FreeSync function You may experience intermittent flickers when playing some games Apply the optimum resolution when using FreeSync The refresh rate setting method please refer to Q amp A How can I change the frequency The FreeSync function is only enabled in HDMI or DisplayPort mode Use the HDMIDP cable provided by the manufacturer when using FreeSync If the FreeSync function is in use and the text displayed on the PC screen looks blurry or corrupted resolve the issue by changing the resolution of the PC screen to the recommended resolution If the DisplayPort Ver is set to 11 the FreeSync mode is disabled If you use the FreeSync function while playing a game the following symptoms may occur The screen may flicker depending on the type of graphics card the game option settings or the video being played Try the following actions decrease the game setting values change the current FreeSync mode to Off or visit the AMD website to check your graphics drivers version and update it with the latest one While you are using the FreeSync function the screen may flicker due to variation of the output frequency from the graphics card The response rate during the game may fluctuate depending on the resolution A higher resolution generally decreases the response rate The sound quality of the monitor may be degraded If you encounter any issues when using the function contact the Samsung Service Centre If you change the screen resolution while the function is On the screen may intermittently blank out due to the graphic card Set FreeSync to Off and change the resolution The function is unavailable in the devices eg AV devices that have no AMD graphic card If the function is applied the screen may have malfunction The models in the Graphics Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models Refer to the following list for supported graphics cards Make sure to install the latest official graphics drivers from AMD that support FreeSync For additional AMD graphics card models that support the FreeSync feature visit the official AMD website Select FreeSync Off if you are using a graphics card from a different manufacturer When applying the FreeSync function via the HDMI cable it may fail to work due to the bandwidth limitation of certain AMD graphics card Radeon RX Vega series Radeon RX 500 series Radeon RX 400 series Radeon R9R7 300 series excluding R9 370 X R7 370X R7 265 Radeon Pro Duo 2016 edition Radeon R9 Nano series Radeon R9 Fury series Radeon R9R7 200 series excluding R9 270 X R9 280X