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37
PROBLEM POSSIBLE
CAUSE
WHAT YOU SHOULD DO
When I place
the HAND PIECE
against my skin,
nothing happens.
The HAND PIECE
doesn’t beep,
even after a
few seconds.
The system is
locked.
Unlock the system with the SKIN TONE
SENSOR, using the steps on page 24-25.
Note that the system must be unlocked again
if you don’t use it for 5 minutes. If you take a
break in the middle of a treatment, or turn off
the system, you will need to unlock it again.
The SKIN CON-
TACT SENSORS
aren’t in full contact
with the skin
.
Check that both SKIN CONTACT SENSORS are
touching your skin. The system won’t work
unless it’s flat against your skin.
You are trying
to treat a small
area, such as
fingers or toes.
You can try pulling your skin taut to make a
bigger flat area, so that the window can reach
it. If you can’t get the entire window to touch
your skin, the system will not work.
Troubleshooting
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