Richmond 6G40S-40E2 Essential 40 Gallon 6-Year Short Natural Gas Water Heater

User Manual - Page 24

For 6G40S-40E2.

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24
Gas Valve LED Codes
CAUTION: Make certain power to water heater is “OFF” before removing protective cover FOR ANY REASON.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and
dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.
CAUTION: For your safety DO NOT attempt repair of gas piping, remote control, burners, vent connectors or other
safety devices. Refer repairs to qualified service personnel.
GAS VALVE LED STATUS/PROBLEM PROBABLE CAUSE SOLUTION
Short ash once ev-
ery four seconds
Normal Operating
Condition/ No Fault
Condition
Water Temperature setpoint has been
achieved
None required
“Heartbeat”, alter-
nates bright/dim
Calling For Heat/No
Fault Conditions
Water temperature is below setpoint
and burner is on
None required
One Flash, three
second pause
Control still operating/
Low ame signal
Pilot tube restricted or damaged
Carbon build-up on pilot's electrode
Pilot igniter wire damaged
Gas supply problems
Replace Pilot assembly
Correct gas supply
Two Flashes, three
second pause.
Sytem in Lockout/Flue
Damper Switch closed
Flue Damper improperly sealed
Flue Damper switch stuck closed
Faulty Flue Damper motor
Obstruction or debris in damper
opening
Inspect Flue Damper wiring and
connections
Replace Flue Damper Assembly
Contact a qualied service techni-
cian. See "IF YOU NEED SER-
VICE" on page 28
Three Flashes, three
second pause
System in Lockout/Flue
Damper Switch open
Flue Damper improperly installed
Flue Damper switch stuck open
Faulty Flue Damper switch
Incorrect wiring and/or connections
Faulty Flue Damper motor
Obstruction or debris in damper
opening
Inspect wiring and connections
Replace Flue Damper Assembly
Contact a qualied service techni-
cian. See "IF YOU NEED SER-
VICE" on page 28
Four Flashes, three
second pause
System in Lockout/
Thermal Cutoff Device
tripped
Thermal well fault in Gas Control
(Thermostat)
Gas Control (Thermostat) faulty
Tank not lled with water
Reset Gas Control (Thermostat) and
check for proper cycling of control.
Replace Gas Control (Thermostat)
Ensure tank is completely lled
with water
Five Flashes, three
second pause
System in Lockout/No
Flame Sense
Pilot and/or Main Burner valve has
failed to open
Replace the Gas Control (Thermostat)
Six-One Flashes,
three second pause
System in Lockout/
Unit failed to light
Pilot ame unstable
Pilot tube restricted or damaged
Carbon build-up on pilot's electrode
Pilot igniter wire damged
Gas supply problem(s)
Replace Pilot assembly
Correct gas supply
Six-Two Flashes,
three second pause
System in Lockout/
Flue Damper Switch
opened
Improper Flue Damper installation
Faulty Flue Damper switch
Incorrect wiring and/or connections
Inspect Flue Damper wiring and
connections
Replace Flue Damper Assembly
Contact a qualied service techni-
cian. See "IF YOU NEED SER-
VICE" on page 28
Six-Three Flashes,
three second pause
System in Lockout/
Flame Lost
Combusstion air supply restricted
or blocked
Pilot tube restricted or damaged
Carbon build-up on pilot's electrode
Pilot igniter wire damaged
Gas supply problem(s)
Ensure combustion air supply is not
blocked or restricted
Replace Pilot assembly
Correct gas supply
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