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Consumer SupportTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
11
Before you call for service…
www.GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
Temperature control set to
OFF
. • Set the control to a temperature setting.
operate
Refrigerator is unplugged. • Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Leveling legs need adjustment. •See
Leveling Legs.
(slight vibration
Floor is weak or uneven. •Install on a floor strong enough to support the
is normal)
refrigerator fully loaded.
Motor operates for
Normal when refrigerator • Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in. cool down.
on and off frequently.
Often occurs when large • This is normal.
amounts of food are
placed in refrigerator.
Door left open. • Check to see if package is holding door open.
Hot weather or frequent • This is normal.
door openings.
Temperature controls • See
About the controls.
set at the coldest
setting.
Fresh food compartment
Temperature control not set • See
About the controls.
too warm
cold enough.
Warm weather or frequent • Set the temperature control one step colder.
door openings. See
About the controls.
Door left open. •Check to see if package is holding door open.
Chiller tray baffle is in •Slide the baffle to the
IN
position.
the
OUT
position. See
About the chiller tray baffle.
Fresh food compartment
Chiller tray baffle is in • Slide the baffle to the
OUT
position.
too cold
the
IN
position. See
About the chiller tray baffle.
Temperature control set • Set the temperature control one step warmer.
too cold. See
About the controls.
Frost or ice crystals
Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Slow ice cube freezing
Temperature control not set • See
About the controls.
cold enough.
Door left open. • Check to see if package is holding door open.
Ice trays not in contact with •Make sure the ice tray is contact with a
refrigerated surface. refrigerated surface.
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