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Hardware and Internet Setup
14
AC1750 WiFi Cable Modem Router
Activate Your Internet Service
You must contact your Internet provider and tell them that you are using the modem router.
To activate your Internet connection:
1. V
isit your cable Internet provider’s website and follow the onscreen instructions to
activate your Internet service.
Cable Internet Provider Contact Information
Cablevision http://www.cablevision.com
https://install.optimum.com/JointInstall/
Telephone number depends on your region.
Note: When you attempt to contact Cablevision online, you are directed to
the Optimum web page. Optimum is a brand name of Cablevision.
Comcast XFINITY http://www.comcast.com/activate
http://www.XFINITY.com/internetsetup
http://www.XFINITY.com/internetsupport
1-800-XFINITY (1-800-934-6489)
For more information, see Activate Your Internet Service with Comcast
XFINITY on page 15.
Cox https://activation.cox.net/selfactivation/start.cox
1-888-556-1193
Optimum http://play.optimum.net
https://www.optimum.net/support/phone-list
Optimum is a brand name of Cablevision.
Time Warner Cable https://elb02.activatemymodem.com/authentication
1-800-892-2253
Note: Your cable Internet provider’s contact information might change. You
can also find the contact information in your monthly Internet service
billing statement.
2. If you are unable to activate your Internet service using the instructions on your cable
Internet provider
’s website, call your cable Internet provider and do the following:
a. When asked, provide your account information and provide the modem router’
s
model number, which is C6300, serial number, and MAC address.
The serial number and MAC address are on the product label on the modem router.
For more information, see Retrieve and Display the Product Label on page 10.
b. W
ait for your cable Internet provider to confirm that your modem router is active.
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