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Bosch Tronic 3000T LIMITED WARRANTY | 13
6 720 801 072 (2013/05)Tronic 3000T
9 Bosch Tronic 3000T
LIMITED WARRANTY
MODELS COVERED
This limited warranty is provided by Bosch Thermotechnology Corp.
(“BTC”) and covers Bosch Tronic 3000T water heater Models ES2.5,
ES4 and ES8 (hereinafter referred to as “Water Heater”). This warranty
is provided to the original purchaser of the Water Heater as long as the
Water Heater remains installed at its original place of installation.
WARRANTY COVERAGE
Limited Warranty
Water Heater Inner Tank (“Inner Tank”) - BTC warrants that the Inner
Tank shall remain free of leaks for eight (8) years from the date of
installation or from date of manufacture if proof of installation is not
available, provided it is properly installed and maintained and the other
conditions of this warranty are met. If BTC determines that the Product
has a defect in workmanship or materials, BTC, at its option, will repair
or replace the defective part.
Other Water Heater Components (“Other Components”) - BTC
warrants that Other Components will remain free from defects in
workmanship and materials for one (1) year from date of original
installation or from date of manufacture if proof of installation is not
available.
ITEMS NOT COVERED
This limited warranty does not cover the following circumstances:
1. Components or parts not provided by BTC.
2. Scratches in or discoloration of finishes.
3. Serviceable items and normal maintenance as required per the
Installation and Maintenance Manual.
4. The workmanship of any installer. BTC disclaims and does not
assume any liability of any nature for unsatisfactory performance
caused by improper installation, repair or maintenance.
5. Any labor or material costs for removal, reinstallation, repair and
replacement of the defective component or part.
6. Electricity or fuel costs, or any increases or unrealized savings in
same, for any reason whatsoever.
7. Damage caused by abuse, accident, neglect, excessive temperatures
or pressures, electrochemical reaction, water and air impurities,
electrical failures, flooding or acts of God.
8. Damage caused by lack of maintenance of anode rod. See Installation
Manual for details.
9. Shipping charges, delivery expenses or administrative fees incurred
by the purchaser in repairing or replacing the Water Heater.
CONDITIONS OF WARRANTY
The warranty herein is void under the following circumstances:
1. Failure or malfunction resulting from improper or negligent
operation, accident, abuse, freezing, electrical imbalance
characteristics, misuse, unauthorized alteration, incorrect electrical
supply, electrical surges, or improper installation, repair or
maintenance. Failure to maintain the anode rod. See the Installation
and Maintenance Manual for installation and maintenance
information.
2. Failure or malfunction resulting from a contaminated or corrosive
water supply, the addition of unapproved chemicals, operation at
abnormal temperatures, pressures or flow rates, or any attachment,
accessory or component not authorized and approved by BTC. See
the Installation and Maintenance Manual for installation and
maintenance information.
3. Failure or malfunction resulting from operation of Water Heater not
supplied with potable water or is operated with water that may cause
deposits or corrosion.
4. Work performed without prior authorization or approval and without
authorization/requisition number and without proper
documentation verifying compliance with above terms.
LIMITED WARRANTY
OTHER THAN THE OBLIGATIONS OF BTC EXPRESSLY SET FORTH
HERIN, BTC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BTC’S
SOLE OBLIGATION WITH RESPECT TO THE PRODUCT AND
PURCHASER’S EXCLUSIVE REMEDIES ARE SET FORTH IN THE
FOREGOING LIMITED WARRANTY. BTC SHALL NOT BE LIABLE FOR
ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
SIMILAR DAMAGES INCLUDING, WITHOUT LIMIITATION, INJURY OR
DAMAGE TO PERSONS OR PROPERTY OR DAMAGES FOR LOSS OF
USE, LOST PROFITS, INCONVENIENCE OR LOSS OF TIME.
NOTE THAT ANY REPAIRED OR REPLACED PRODUCT WILL BE
WARRANTED FOR ONLY THE UNEXPIRED TERM OF THE ORIGINAL
WARRANTY.
Some states do not allow the exclusion of limitation of damages, or
limitations on how long an implied warranty lasts, so the above
limitations and exclusions may not apply to you.
WARRANTY CLAIMS PROCESS
If you have a warranty claim you should notify the dealer who sold the
Water Heater or submit the warranty claim directly to BTC at Bosch
Thermotechnology Corp., 50 Wentworth Avenue, Londonderry,
NH 03053. To process your claim, you will need a copy of your original
invoice or other proof of purchase and documentation showing the
Water Heater Model number, Serial Number, original installation date,
place of purchase, and installer’s name. The alleged defective
components or parts must be returned to BTC in accordance with BTC
procedure then in force for handling goods returned for the purpose of
inspection to determine cause of failure (contact BTC if you have
questions regarding the return process). If BTC determines that the
returned components and/or parts are defective and that this warranty
applies, BTC will furnish the repaired or replacement components and/
or parts to an authorized BTC distributor who, in turn, will forward the
components and/or parts to the heating contractor who installed your
Water Heater.
This Warranty applies to Product installed in the Continental United
States and Canada only.
Effective for sales on or after 4/1/2013.
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