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14
Troubleshooting
Problem Possible Causes Solutions
Freezer external sur-
face is
warm
The external upright freezer
walls can be as much as 30°F
warmer than room temperature
This is normal while the compressor works to trans-
fer heat from inside the upright freezer cabinet
Moisture forms on in-
side
upright freezer walls
Weather is hot and humid,
which increases internal rate of
frost buildup
Door may not be seating
properly
Door is kept open too long, or is
This is normal
Check door installation
Open the door less often
Odors in upright freezer
Interior needs to be cleaned
Food with strong odors are in
the upright freezer
Clean interior with sponge, warm water, and baking
soda
Many common upright freezer problems are easily resolved. Try the troubleshooting suggestions below to
see if the problems can be resolved before having to contact the service department.
Display Status Function Response
Internal temperature
setting is displayed
Normal Operation
None
Alternating "E' and "7",
"8" or "9"
High temperature inside the
freezer cabinet
Operational error
Make sure door is properly closed
Contact Whynter Service Department via email at
service@whynter.com
Control panel beeps. “Hi
-Temp” is lit
Freezer temperature is too high
Contact Whynter Service Department via email at
service@whynter.com
Press Alarm Reset to mute audible alarm
Control panel beeps.
“Door Open” is lit
Door Open
Close freezer door
Display Off
Once the desired temperature
level is set, the set temperature
will stay on for about 30 sec-
onds then it will disappear.
Power failure
None
Reconnect power supply
Contact Whynter Service Department via email at
service@whynter.com
ALARM FUNCTION TABLE
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