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73
15 INCH & 24 INCH INSTALL GUIDE
GENERAL MAINTENANCE
REPLACEMENT PARTS
SERVICE DEPARTMENT
WARRANTY DEPARTMENT
Keeping the condenser coil clean will minimize required service and lower electrical cost. The condenser coil is
accessible from the front.
The condenser coil should be cleaned by removing dust and other build-up from the tube assembly with
vacuum or a cleaning rag.
When properly cleaned you should be able to see through the tube assembly.
Warranty does not cover cleaning the condenser coil.
True maintains a record of the cabinet serial number for your unit. If at any time during the life of your unit, a
part is needed, you may obtain that part by furnishing the model number and serial number to the company
from whom you purchased the cooler. For replacement parts contact the dealer from whom you purchased the
refrigerator or call True parts department at 844-849-6179. Inquires can be sent to the following address:
ATTN Parts Department
True Manufacturing
2001 East Terra Lane
O’Fallon, MO 63366-4434
Trueresidentialparts@truemfg.com
Phone Number : 844-849-6179
Support and train field service providers on True Residential Equipment. Help troubleshoot and repair service
issues in the field on True Residential products.
Phone Number : 844-746-9423
Fax : 636-980-8510
Email : service@truemfg.com
Answers questions regarding a units warranty status. Process warranty claims from service providers.
Phone Number : 844-849-6179
Fax : 636-980-8510
Email : trueresidentialwarranty@truemfg.com
Submit Claims to : warrantyclaims@truemgf.com
CONDENSATION
Leaving the door open for a long period of time or a unit that is running with little to no product inside may also
cause excessive condensation.
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