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7
8
RJ11-15-SSTC RJ11-15-SSTC
CLEANING AND MAINTENANCE TROUBLESHOOTING
1. Unplug the kettle and allow it to cool.
2. Once kettle is completely cool, wash the lid, lid holder, kettle and tea infuser with warm
water and a soapy sponge. Warning: Do NOT submerge the underside of the kettle, its
base, or plug in water or other liquids.
3. Allow all parts to dry completely.
DESCALING
For the best tasting hot water and tea, descale the kettle regularly to remove any
mineral deposits that may accumulate over time and cause discoloration. Descaling is
recommended at least once a month, or more regularly if your water is very hard.
DESCALING METHODS
• To descale with white vinegar: Fill kettle with 1 cup water and 1 cup white vinegar.
Bring kettle to a boil and allow to switch to keep warm mode. Once the keep warm
timer expires, empty the kettle and rinse with water 5 to 6 times.
• To descale with a descaling solution: Follow manufacturer’s package instructions.
Problem Reason The Solution
The kettle is placed on the power base
and the appliance is plugged in, but the
display is not illuminating.
If the appliance is idle for more than 60
minutes, the appliance will switch off
completely to save energy.
Press any button or remove the kettle
from the power base shortly to reacti-
vate the display.
Kettle is not responding to entries. The desired entry is not possible with
the currently selected program.
Select another program.
A program is still running. Entries are
blocked when a program is running.
Cancel any running program (press
Start/Stop). Then try again.
A malfunction has occured. Unplug the appliance and allow kettle to
cool to room temperature before trying
again.
Desired program cannot be started. The kettle is not placed on the power
base correctly.
Fill the kettle with at least 0.5 liters of
water and place the kettle on the power
base. Try to turn the kettle on the power
base. Then try again.
The set temperature is equal or lower
than the actual water temperature with-
in the kettle.
The set temperature must be higher (at
least 41°F) than the actual temperature
within the kettle to start a program. Wait
until the kettle cools down sufficiently or
select a somewhat higher temperature.
A setting was programmed, but not
saved in the memory.
To avoid unintended changes to the
programmed data, the applicance will
only save the current settings, after it
has been started with these values.
To save your program, start the program
by pressing the Start/Stop button.
Thereafter, if you do not wish to run
the program, you may cancel operation
immediately by press Start/Stop button.
Only some programs keep your settings.
Only the Custom program will save your
own data and keep them even after
shutting off.
Select an appropriate program.
Kettle is keeping warm although a steep
time was set.
After reaching the set temperature,
steep timer must be activated by press-
ing the control knob. Steep timer will
automatically begin if control knob is
not pressed within 10 minutes.
Cancel keep warm mode by pressing
the start/stop button and reprogram
kettle.
The water has an unpleasant taste. This may occur with new appliances or
appli ances that are used rarely.
Prepare the appliance for use as
described on page 5. If the problem
persists, fill the kettle with 1.5 liters of
water and add two teaspoons of baking
soda. Bring the water to a boil. Then
discard the water and clean the kettle
thoroughly.
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