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24
WARRANTY
Product Warranty
Please keep your original purchase receipt in a safe place as proof of purchase.
Warranty coverage for this product must be veried by the original purchase receipt.
The warranty period begins on the day that the product was purchased from an authorized retailer of Yard
Force products. Warranty coverage only applies to the original purchaser and is not transferrable.
Warranty coverage is only provided on products purchased from authorized Yard Force retailers.
Warranty only applies to products purchased and operated in the USA. Any product purchased or operated
outside of the USA is not covered by any warranty.
(1) Limited warranty
This Yard Force product is warranted against defects in material or workmanship. Defective products will be
repaired at no-charge (excluding shipping)
FOR THREE YEARS from the date of original retail purchase, the Yard Force 120vRX battery pack and char-
ger are warranted against defects in material workmanship. Defective products will be repaired at no-charge
(excluding shipping).
Commercial use voids the warranty. This warranty does not cover accidental damage, unreasonable use,
normal wear and tear, neglect or non-compliance with the Operating, Safety and Maintenance Instructions.
All service, outside of normal maintenance as described in this manual, must be done by an authorized ser-
vice technician. Any unauthorized service or changes to the original conguration of this product will void
the warranty. All parts and accessories used on and with this product must be manufactured and/or autho-
rized by Merotec Inc., a SUMEC company.
(2) Ninety-Day Warranty – Accessories
The accessories included with the mower including blade, side discharger chute and mulching plug, and
other similar parts are warranted against manufacturer defects for residential use only for a period of 90
days from date of purchase.
Warranty does not cover loss of use or other consequential damages arising from any of the above, nor
does it cover repairs made or attempted by unauthorized persons.
This warranty is void if the product is used for commercial, rental or industrial purposes.
Certain parts, attachments and accessories are subject to normal wear and tear and are excluded from the
warranty.
Service and Warranty Claims Process
Contact the Yard Force Support Center toll-free at (866) 902-9690 Monday-Friday between 8:30 AM and
5:00 PM Eastern Time for service and warranty support.
Yard Force Service Support agents can help you troubleshoot problems over the phone to get you back up
and running as quickly as possible. In the situation where service or warranty inspection is needed,
please follow these steps:
1. Call Yard Force at (866) 902-9690 Monday-Friday between 8:30 AM and 5:00 PM Eastern Time.
2. Send in proof-of-purchase and serial number (if applicable) to conrm warranty Coverage as directed
by Yard Force.
3. If service or a warranty evaluation is requested, Yard Force will provide an RGA number that should be
used in all communications with Yard Force and is required to be indicated on the product itself and on
the outside of the box.
4. All shipments to Yard Force must have an RGA number. Any shipment received that does not have an
RGA number clearly marked on the outside of the box will be refused.
5. All shipments must be sent pre-paid, Yard Force does not pay for any shipping costs for service or war-
ranty evaluation. Yard Force is not responsible for any packages that are lost by carrier. We recommend
that shipments are made by a carrier that provides tracking and delivery conrmation.
For more information or to ask questions, please call toll-free (866) 902-9690 Monday-Friday between
8:30 AM and 5:00 PM Eastern Time.
SAVE THESE INSTRUCTIONS
Merotec Inc.
3655 Kennesaw North Industrial Parkway, Kennesaw, GA 30144
Copyright © 2019 Merotec Inc.
Made in China at a SUMEC manufacturing facility
MADE IN CHINA