User manual Washer
Appliance overview


The numbers stated below refer to the overview images on the previous page of this manual.
Operating panel
Note: Some of the wash cycles and options will vary by model.
Dishwasher interior components
21. Third rack
22. Upper rack
23. Upper spray arm
24. Detergent tab tray
25. Vent hole
26. Lower spray arm
27. Dispenser for special salt *
28. Filters
29. Silverware basket *
30. Lower rack
31. Rinse aid dispenser
32. Detergent dispenser
33. Lock for detergent dispenser
34. Rating plate
*optional feature which may or may not be included with your dishwasher.
Display indicators

Menu Overview
The dishwasher has been preset with certain settings for your convenience. You can change these factory settings.
Change the setting as follows:
1. Open the door.
2. Press the ON/OFF button 
3. Press and hold the
button for 3 seconds until
is shown on the display window 
4. Press the
button to access the individual settings.
5. Adjust the setting using the + and - buttons. 
6. Press and hold the
button for 3 seconds. The chosen setting has now been stored.
Note: If you want to change several settings, first make all your changes one after the other. Then press the
button for 3 seconds. All the settings will then be stored in the dishwasher.

* optional feature which may or may not is included with your dishwasher.
Home Connect
This dishwasher is Wi-Fi capable and can be remotely controlled via a mobile device.
If your dishwasher does not connect to the home network. you can also operate the dishwasher manually by pressing the buttons.
Refer to the appliance overview for the location of the buttons. ~ "Appliance overview" on page 8
Wi-Fi 
You can activate the wireless network connection with
or deactivate it with 
Activate Wi-Fi:
1. Press the ON/OFF button 
2. Press and hold the button
for 3 seconds.
In the display window
you will see 
3. Press the button
repeatedly until
appears in the display window 
4. Use the setting button +
to activate Wi-Fi 
5. Press and hold the button
for 3 seconds.
The chosen setting has now been stored in your dishwasher.
Note: Remote control of the dishwasher requires a stable wireless network connection.
Network login
To connect the dishwasher to your home network. you can choose between automatic
and manual network login
. To do this. check to see if there is a WPS function on your router.
Automatic network login
: Connect to the home network using the WPS function of your router. During connection press the WPS button on the router.
Manual network login
: Connect your mobile device to the network (SSID):__________. password (key): __________. The network settings are then manually entered using the Home Connect App to connect to your home network.
Connect dishwasher to home network and app:
1. Switch on the ON/OFF switch 
2. Press and hold the button
for 3 seconds.
In the display window
you will see 
3. Press the button
repeatedly until 
or
appears in the display window.
4. Start the connection with the setting button +
.
In the display window
you will see
.
Following a successful connection to your home network
appears briefly in the display window
.
The dishwasher then automatically starts a connection to the app. During connection
appears in the display window
. Following a successful connection to the app
appears in the display window 
Observe the Home Connect documents supplied.
Note: The menu items
and
are not available until Wi-Fi has been activated.
Connect to the app
The setting
establishes the link between the dishwasher. app and your user account.
Note: This step should only be carried out if the dishwasher has not yet been automatically connected to the app.
Connect the dishwasher to the app:
1. Switch on the ON/OFF switch 
2. Press and hold the button
for 3 seconds.
In the display window
, you will see 
3. Press the button
repeatedly until
appears in the display window
.
4. Start the connection with the setting button +
.
If the connection is successful.
appears in the display window 
Observe the Home Connect documents supplied.
Note: The menu item
is not available until there is a connection to the home network.
About data protection:
When your Home Connect dishwasher is connected for the first time to a WLAN network that is connected to the Internet. your Home Connect dishwasher transmits the following categories of data to the Home Connect server (initial registration):
This initial registration prepares the Home Connect functions for use and is activated the first time you use these Home Connect functions. Please note that the Home Connect functions can be used only in conjunction with the Home Connect App. Information on data protection can be accessed in the Home Connect App.
Remote start button
If the dishwasher is connected to the home network. you can activate the dishwasher's remote control. To do so. press the remote start button
.
If the dishwasher has not yet logged into Home Connect. perform automatic network login
by pressing the remote start button
.
Observe the Home Connect documents supplied.
Notes
must be activated.
goes out when the login process is complete.
flashes on the display.Wi-Fi without a connection to the Home Connect server 
You can use the Home Connect App to disconnect from the Home Connect server.
The appliance is then locally connected to your mobile device without any connection to the Home Connect server.
Note: If you did not deactivate the connection to the Home Connect server. check your Internet connection.
Remote diagnostics
Customer Service can use remote diagnostics to access your appliance if you contact them. In the display window
you will see +
. Confirm Customer Service access using the setting button
.
Note: You can switch off remote diagnostics using the ON/OFF switch
or deactivate Customer Service access in the Home Connect app.
Water softening system / unique salt *
To ensure good rinsing results. the dishwasher requires soft water. i.e. water that is low in lime. otherwise, limescale will be deposited on the utensils and interior container. Tap water above 7° DH (1.2 mmol/l) must be softened. The water is softened with special salt (regeneration salt) in the water softening system of the dishwasher. The setting and therefore the required amount of salt depends on the degree of hardness of your tap water (see the following water hardness table).
* optional feature which may or may not is included with your dishwasher.
Adjusting the water softener settings

Adjusting the water-softening system
The amount of salt dispensed can be set from
to
Salt is not required at the set value 
Set the softening system as follows:
1. Ask your local water utility company for the water hardness value of the tap water.
2. Required setting can be found in the water hardness table.
3. Open the door.
4. Press the ON/OFF button 
5. Press the Setup button for 3 seconds until
is shown on the display window
.
6. Make the selection with setting buttons + -
.
7. Press and hold the Setup button for 3 seconds.
The chosen setting has now been stored.
Using special salt
As soon as the low salt indicator
lights up on the digital display. salt should be topped off. Refilling the salt dispenser should be done before switching on the appliance. This ensures that extra salt water is washed out and will not corrode the rinsing tank.
NOTICE: Detergent will destroy the water softening system! Never pour detergent into the salt dispenser.
Top off the salt as follows:
1. Undo the screw plug on the dispenser
.
2. Fill the dispenser with water (required only when switching on the appliance for the first time).
3. Add salt as illustrated (do not use table salt or tablets).
The water is displaced and runs out.

For more information about buying dishwasher salt. please contact Customer Service 1-800-944-2904.
Using detergents with salt component
If combined detergents with a salt component are used, special salt can usually be omitted up to water hardness of 21° DH (37° fH, 26° Clarke, 3.7 mmol/l). If the water hardness is over 21° dH, salt must be used.
Switching off the low salt indicator/water softening system
If the use of combined detergents with a salt component impairs the low salt indicator on the digital display
, the low salt indicator can be switched off.
Proceed as described under “Setting water softening system” and set the value to
. The water softening system and salt refill indicator are now switched off.
Rinse Aid
As soon as the low rinse aid indicator
lights up on the control panel, the rinse aid should be topped off.
The rinse aid is required for stain-free utensils and clear glasses. Use only rinse aid which the manufacturer designates as safe to use in domestic dishwashers. Combined detergents with rinse aid components may be used with soft to moderately hard water only (0-2 bands on a test strip or up to an °E value of 20). For moderately hard to hard water (3 to 4 bands on a test strip or °E value of 21 or higher), a rinse aid must be used.
Adding rinse aid
NOTICE: To avoid oversudsing or clogging, do not overfill the rinse aid dispenser
. Wipe up any spills with a damp cloth.
1. Open the rinse aid dispenser
by pressing on the latch of the lid and pulling it open.

2. Add liquid rinse aid to the dispenser
until it is full. Do not overfill. Avoid spilling into the air vent hole.

3. Close the lid. The lid must be fully closed until it clicks in order to seal.
4. Wipe up any excess rinse aid that may have puddled when the dispenser reservoir is full. This prevents excessive frothing during the next wash cycle. The indicator light will go out a few moments after the dishwasher door is shut.
This prevents excessive frothing during the next wash cycle. The indicator light will go out a few moments after the dishwasher door is shut.
Tip: For easier pouring. remove the lid from the rinse aid bottle.
NOTICE: Do not fill the rinse aid dispenser
with detergent. Doing so will damage the dishwasher.
Setting the amount of rinse aid used
The amount of rinse aid to be dispensed can be set from
. Set the amount of rinse aid to be dispensed to
to obtain a very good drying result.
Do not change the amount of rinse aid unless there are streaks or water stains on the utensils. Set a lower level to avoid streaks. Set a higher level to avoid water stains.
Set the amount of rinse aid as follows:
1. Open the door.
2. Press the ON/OFF button
.
3. Press the Setup button for 3 seconds until
is shown on the display window
.
4. Keep pressing the Setup button until the rinse aid setting is.
is displayed.
5. Change the setting with the setting buttons + -
.
6. Press and hold the Setup button for 3 seconds.
The chosen setting has now been stored.
Note: Do not change the amount of rinse aid unless there are streaks (select lower setting) or water stains (select higher setting) visible on the utensils.
Turning off the rinse aid indicator
Proceed as described in the section “Setting the amount of rinse aid used” and set the value to
. The rinse aid indicator is now turned off.
NOTICE: Using no rinse aid or setting the dispenser to
may result in longer cycle times consuming more energy and water. The higher temperatures and longer cycle times can damage fine china or glassware.
Dishware material
Note: Before using your dishwasher for the first time. check the information in this section. Some items are not dishwasher-safe and should be hand washed; others require special loading.
Aluminum: Colored anodized aluminum may fade over time. Minerals in your water may cause the aluminum to darken or spot. This can usually be removed with a soap-filled steel wool pad.
China, Crystal, Stoneware: Some hand-painted utensils may discolor, fade or spot. Hand washes these utensils. Position fragile glassware so that it will not topple over or come in contact with other utensils during the wash cycle.
Glass: Make sure to use dishwasher-safe glass. Milk glass may discolor or become yellow.
Non-stick: Coatings Apply a light coating of vegetable oil to non-stick surfaces after drying.
Plastics: Make sure the plasticware is dishwasher-safe.
Stainless Steel, Sterling Silver, and Silver Plates: Load these so they do not come in contact with other metals, stainless steel dishwasher tank walls, or the inner door.
Acrylic: Crazing or small cracks throughout the acrylic, may occur.
AdhesiveJoined Pieces: Adhesives that join materials such as plastic, wood, bone, steel, copper, tin, etc. may loosen.
Bone-Handled Utensils: Handles may separate.
Iron: Iron will rust. Hand washes and dries immediately.
Non-Dishware Items: Your dishwasher is intended for use in cleaning ONLY standard household dishware and kitchenware.
Pewter, Brass, and Bronze: These items will tarnish. Hand washes and dries immediately.
Loading the racks
For best dishwashing results. observe the following when loading the dishwasher:
Refer to the Dishware Materials section for more information about dishware suitability.
NOTICE: To avoid dishwasher damage. do not load the dishwasher with paper products. plastic bags. packing materials or anything other than normal. dishwasher-safe dishware and kitchenware.
Loading the upper rack
Ensure items do not protrude through the bottom of the racks and block the spray arms.
Note: When pushing the upper rack
into the dishwasher. push it until it stops against the back of the tub so the upper rack spray arm
connects to the water supply at the back of the tub. Do not push racks in using the door.
Loading the lower rack
Place large items in the lower rack
. Load pots. pans and bowls upside down. Do not block the vent hole
with tall baking sheets. Load these items on the right side of the dishwasher.
A regular inspection and maintenance of your machine will help to prevent faults. This saves time and prevents future problems.
Cleaning the dishwasher
NOTICES
Filter components
The filter system 28 consists of three parts
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A Large Object Trap
Prevents objects that should not be placed in your dishwasher from damaging the dishwasher pump system or clogging your household drain.
B Flat Fine Filter
Prevents food particles from entering the wash chamber and directs particles toward the micro filter.
C Micro Filter
Directs the smallest of particles to the household plumbing drain.
Cleaning intervals
The filter system 28 is designed to minimize maintenance while providing premium cleaning performance and minimum energy consumption.
Depending on use habits and water hardness, the filter system will require some maintenance to sustain premium cleaning performance.
Your filter system may need to be cleaned when:
When washing normally attached food soils that have been scraped before loading, in a household that runs the dishwasher every other day, your filter should be cleaned:
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Note: Clean the filter after washing loads with large amounts of food soils or loads with a heavy starch content to maintain optimal performance.
To check or clean the filter system:
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Limescale and contaminants in the rinsing water may block nozzles and bearings on the spray arms 23 and 26
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Drain pump
Large food remnants in the rinsing water not retained by the filters may block the waste water pump. In this case:

6. Check inner compartment and remove any foreign objects.
7. Place pump cover in the original position (2) and press down until it engages (3).

8. Place cover in the original position, press down and engage.
9. Reinstall filters.
10.Re-insert racks. Note: The drain pump will not work properly if the drain pump cover is not snapped in completely until it clicks.
NOTICE: Before leaving for vacation during warmer weather, besides turning off the main valve, also turn off water supply at the nearest point to the dishwasher. Do not leave soiled dishware in unit and leave door slightly open. During colder weather, please follow the instructions for winterizing your unit below.
NOTICE: If your dishwasher will be unused for a period of time in a location that experiences freezing temperatures (holiday home or through a vacation period), have your dishwasher winterized by a professional service.
Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional.
Note: If the appliance stops during dishwashing or does not start for any obvious reason, first run the cancel wash cycle function (Reset).
Some faults are indicated at the top of the display window 5and on the front display * 13 and possible remedies are offered (for example Filter system soiled (E22) -->Clean filters). * optional feature which may or may not be included with your dishwasher.
Error code E:18 is lit.
Error code E:07 is lit.
Error code E:22 is lit.
Error code E:24 is lit.
Error code E:25 is lit.
Error code E:27 is lit.
A different error code is indicated on the digital display. (E:01 to E:30)
Refill indicator for salt 4 and/or rinse-aid 3 is lit.
Refill indicator for salt 4 and/or rinse-aid 3 is not lit.
Water is left in the appliance at the end of the wash cycle.
Dishes not dry.

Plastic dishes not dry.
Special properties of plastic. -- Plastics do not dry well because they do not hold heat.
Silverware not dry.
Appliance interior wet after rinse cycle.
Food soils on the dishes.
Dishwasher seems to run a long time.
Detergent residue.
Water stains on plastic parts.
Washable or water-soluble coatings in the container or on the door.
White limescale on the dishes, tub, racks or door.
Tea or lipstick residue on the dishes.
Colored (blue, yellow, brown), film in the dishwasher or on stainless steel cutlery/cookware.
Colored (yellow, orange, brown), easily removable film inside the appliance (mainly in the floor area).
Plastic parts stained or discolored.
Removable streaks on glasses, glasses with metallic appearance and silverware.
Initial or existing, irreversible clouding of glass.
Rust spots on the silverware.
Appliance cannot be switched on or operated.
Appliance does not start.
Wash cycle starts automatically.
Cover on the detergent dispenser cannot be closed.
Detergent residue in the detergent dispenser 32 or in the detergent tab tray 24.
Appliance stops in the wash cycle or wash cycle is interrupted.
Filling valves making striking noises.
Knocking or rattling noise.
Unusual foam formation.
Reference file: Thermador DWHD650WFP - 24-Inch Dishwasher
Additionally, the document applies to other Thermador models: DWHD650W**, DWHD660W**