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Troubleshooting
57
3
Select
Keep my files
or
Remove everything
.
If you select
Remove everything
, all data saved on the
computer will be erased.
4
Follow the on-screen instructions to complete the installation.
The computer may restart several times during reinstallation.
After the system is recovered, select the Start button
(
)
→
Samsung Update
to install the required Samsung
applications.
Windows recovery function
If the
Samsung Recovery
application is not supported by the
computer, reinstall Windows using the recovery function of
Windows.
Reinstalling Windows will erase all data saved on the
computer. Back up application and personal data to an
external storage device before reinstalling Windows.
When the computer starts Windows
1
Select the Start button ( )
→
→
Update & Security
→
Recovery
.
2
Select
Reset this PC
→
Get started
.
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