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Tips & Troubleshooting
37
Why doesn’t my photos display in full screen?
Try cropping your pictures to 128x64 with a photo editing software package prior to
converting if you wish to display in full screen.
Why should I update the firmware?
You should always update the player to the latest firmware to ensure that it
functions correctly and has all the latest features.
How can I use non-supported file types with my MP3
player?
First you must convert the songs to a supported format. Then you can transfer the
songs to the player.
Is the player compatible with podcast?
As long as the podcast are in MP3 format and an appropriate bit rate (32-320
kbps), then the player should be capable of playing the files.
Why does my player say unknown artist/album?
Normally this is because the ID3 tags are missing information. On the computer,
right-click the song and choose Properties, then the Summary tab and click
Advanced. Then you can input the data such as Artist, Album, Song Title, Track
Number, Genre, and Year.
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