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FAQ
The TV Screen does not Display Properly
199
When the TV screen does not display properly
The TV does not Turn On
204 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
210 When the TV does not connect with an external device
properly
Internet Access is not Available
214
When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
219
When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
225 When the remote control does not work
Updating the Software
229
Updating to the latest TV's software
Accessibility Guidance
Menu Learning Screen
235
Using the Remote control
237 Using the accessibility menu
241
Using the TV with Voice Guide on
243 Using the guide
246 Using Schedule Viewing
247 Using the Channel List
249 Recording
252
Using Smart Hub
256
Launching the e-Manual
257
Using Bixby
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