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Additional Information
109
US
Troubleshooting
Sound
There is no sound. • Re-connect the connecting cord securely.
• The connecting cord is damaged.
• The player is connected to the wrong input jack on the
amplifier (receiver) (page 15).
• The amplifier (receiver) input is not correctly set.
• The player is in pause mode or in Slow-motion Play mode.
• The player is in fast forward or fast reverse mode.
• If the audio signal does not come through the DIGITAL
AUDIO OUT (COAXIAL)/HDMI OUT jacks, check the
audio settings (page 59).
No sound is output from the HDMI
OUT jack.
• Try the following: 1Turn the DVD-VCR off and on
again. 2Turn the connected equipment off and on again.
3Disconnect and then connect the HDMI cord again.
Sound is noisy. • When playing a CD with DTS sound tracks, noise will
come from the LINE OUT L/R (AUDIO) jacks (page 39)
or DIGITAL AUDIO OUT (COAXIAL)/HDMI OUT
jacks.
The sound volume is low. • The sound volume is low on some DVDs. The sound
volume may improve if you set “Audio DRC” to “Wide
Range” (page 60).
Operation
The disc does not play. • The disc is turned over.
• Insert the disc with the playback side facing down on the
disc tray.
• The disc is skewed.
• The player cannot play certain discs (page 7).
• The region code on the DVD does not match the player.
• Moisture has condensed inside the player (page 3).
• The player cannot play a recorded disc that is not
correctly finalized (page 8).
• Make sure the TV
/ DVD·VIDEO switch is set correctly.
• Select correctly VIDEO or DVD with SELECT DVD/
VIDEO button.
The MP3 audio track cannot be
played (page 84).
• The DATA CD or DATA DVD is not recorded in the MP3
format that conforms to ISO9660 Level 1/Level 2 or UDF.
• The MP3 audio track does not have the extension “.MP3.”
• The data is not formatted in MP3 even though it has the
extension “.MP3.”
• The data is not MPEG1 Audio Layer 3 data.
• The player cannot play audio tracks in MP3PRO format.
The JPEG image file cannot be
played.
• The DATA CD or DATA DVD is not recorded in JPEG
format that conforms to ISO9660 Level 1/Level 2 or
UDF.
• The JPEG image file does not have the extension “.JPG”
or “.JPEG.”
• The data is not formatted in JPEG even though it has the
extension “.JPG” or “JPEG.”
• Length or width of the image is more than 4720 dots.
Symptom Remedy
continued
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