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138
WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?
Problems Causes Solutions
Appliance does not work
The plug is not connected.
Connect the appliance to
a socket with the same
voltage as indicated on
the rating plate of the
appliance.
The blender jug is not
positioned correctly on the
motor unit or the jug and
lid are correctly in place
and are not locked onto the
motor unit.
Check that the blender jug
and the lid are positioned
properly on the motor
unit as explained in the
instructions.
Appliance, keypad or
program not responding
Unplug the appliance, wait
for 1 minute and plug in
again.
In case of overheating
Switch the appliance off
using the start/stop button,
unplug and leave it to cool
down for approx.15-20
minutes.
Overflowing
Reduce the quantity of the
ingredients processed.
The appliance stopped
while in use
Overload or overheating
Switch the appliance off
using the start/stop button,
unplug and leave it to cool
down for approx.15-20
minutes.
Reconnect the appliance
to the power supply and
resume blending.
Excessive vibrations
The product is not placed
on a flat surface.
Place the appliance on a
flat surface.
Volume of ingredients is
too high.
Reduce the quantity of
ingredients processed.
Leak or overflow from
the lid
Volume of ingredients is
too high.
Reduce the quantity of
ingredients processed.
The lid is not correctly
positioned.
Place the lid correctly on
the blender jug.
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