BIDW1801W EdgeStar Dishwashers User Manual

18” Built-In Dishwasher

Owner’s Manual

For more information on other great EdgeStar products on the web, go to http://www.edgestar.com

BIDW180001SS/BIDW1801W

BIDW1801BL

Important Safety Information

Read the following safety information carefully prior to use. Improper use

and/or handling can cause serious damage to the appliance and/or to the

user.

Turning the dishwasher OFF does not disconnect the appliance from the power supply.

Electrical products should not be disposed of with household

waste. Please contact your local recycling center for more

information on how to recycle electronic waste.

Electrical Safety

 This dishwasher must be connected to a

grounded permanent electrical system by a

licensed plumber.

 This dishwasher should be properly installed and

placed in a location in accordance with the

Installation Instructions prior to operation.

 Check with a qualified electrician or service

representative if you are in doubt whether the

appliance is properly grounded.

 Use only the correct power supply with

appropriate amperage.

 Do not exceed the suggested power ratings.

 Use a power supply that cannot be turned off

by a switch or pull chain.

 To minimize the possibility of electric shock,

disconnect this appliance from the power

supply before attempting any maintenance.

 Never plug or unplug the unit with wet hands.

 Do not modify the power cord’s length or share

the outlet with other appliances.

 Do not start or stop the unit by switching the

circuit’s power on and off.

 Keep the unit and control panel dry; do not

spray water directly on the control panel to

avoid electric shock.

 Always turn the unit off and disconnect it from

the power supply when cleaning.

 If the power cord is damaged, it must be

replaced by the manufacturer, a service agent,

or a qualified technician.

 Read the rating label on the product for power

requirements.

 If the unit is tipped over while filled with water,

immediately unplug the unit. Allow the unit to

dry for 24 hours before operating it to minimize

the risk of damaging the electronics.

General Safety

 This appliance is not intended for use by

persons, including children, with reduced

physical, sensory or mental capabilities, unless

they have been given supervision or instruction

concerning the use of the appliance by the

person(s) responsible for their safety.

 The door should remain closed. Left in the

down position, the door presents a tripping

hazard.

 Children should be supervised to ensure that

they do not play with the controls.

 This unit must be installed indoors.

 Do not place objects on or let any person sit on

top of the unit.

 Do not shake the unit when it is in operation.

 Operate this dishwasher only in its upright

position with all enclosure panels properly in

place.

 Do not remove any part of the casing unless

instructed by an authorized technician.

 You should never attempt to repair the unit

yourself.

 Contact customer service for service options if

the unit needs service.

 Immediately unplug the unit if it makes strange

sounds, emits smells or smoke comes out of it,

and contact customer service.

 Do not use flammable liquids or gases around

the unit.

 This unit is intended for domestic use only. Any

other use may invalidate the warranty.

 Do not attempt to repair or replace any part of

your dishwasher unless it is specifically

recommended in this manual.

 All other service maintenance should be

completed by a qualified technician.

EdgeStar 18” Built-In Dishwasher ii

WATER HEATER SAFETY PRECAUTION

Hydrogen gas is flammable!

Under certain conditions, hydrogen gas may be produced in a water heater

that has not been used for more than two weeks. To prevent the possibility of

damage and/or injury, turn on all hot water faucets and allow them to run for

several minutes. Do this before using any electrical appliance connected to

the hot water system. This simple procedure will release any built-up hydrogen

gas. Since hydrogen gas is flammable, do not smoke, use an open flame or

use any appliance during this process.

PRECAUTIONS FOR OPERATION

When using your dishwasher, follow basic precautions, including the following:

 Use this appliance only for its intended purpose as described in this

Owner’s Manual.

 This appliance is not intended for use by children.

 Do not allow children to play with, on or inside this or any appliance.

 Close supervision is necessary if this appliance is used near children.

 Use caution when opening or closing the door to avoid injury.

 Do not touch the heating element during or immediately after use.

 Use only powder, tabs, liquid detergents or rinse agents recommended for

use in a dishwasher and keep them out of the reach of children.

 Using a detergent that is not specifically designed for dishwashers may

have an undesired result such as excessive suds.

 Dishwasher detergents are strongly alkaline and can be extremely

dangerous if swallowed. Avoid contact with skin and eyes and keep

children away from the dishwasher when the door is open.

 To avoid damage to the door seal, place sharp items strategically.

 Load sharp knives handle-side up to reduce the risk of injury.

 Do not wash plastic unless it is marked as dishwasher safe. For plastic items

not marked as dishwasher safe, refer to the manufacturer’s

recommendations.

 Do not operate your dishwasher unless everything enclosed is securely in

place.

 Do not tamper with controls.

 Do not rough-handle, sit or stand on the door or dish rack of the

dishwasher. The dishwasher could tip forward if a heavy object is placed

on the door.

 Do not discard the dishwasher without removing the door.

 Do not store or use combustible materials such as gasoline or other

flammable vapors and liquids in the vicinity of this or any other appliance.

 If your dishwasher is connected to a wall switch, ensure the switch is ON

prior to use.

 Do not wash non-dishware items such as furnace filters, paint brushes, etc.

in your dishwasher. Discoloration, staining and/or other damage to the

dishwasher may result.

 If you choose to turn the switch OFF between wash cycles on dishwashers

with electronic controls, allow 5 - 10 seconds after turning the switch ON

before touching the START/RESET button. This allows the control system to

reboot.

 Check that the detergent receptacle is empty after completion of the

wash cycle.

iii

Table of Contents

IMPORTANT SAFETY INFORMATION ................................................................. I

WATER HEATER SAFETY PRECAUTION .......................................................... II

PRECAUTIONS FOR OPERATION .................................................................. II

TABLE OF CONTENTS ....................................................................................... III

INTRODUCTION ................................................................................................... 1

PARTS IDENTIFICATION ..................................................................................... 2

BEFORE YOU BEGIN ........................................................................................... 3

FOR BEST RESULTS: ............................................................................................ 4

WATER TEMPERATURE ......................................................................................... 4

INSTALLATION PREPARATION ......................................................................... 6

INSTALLATION INSTRUCTIONS ........................................................................ 7

OPERATING INSTRUCTIONS............................................................................ 15

WASH CYCLE ..................................................................................................... 16

DETERGENT DISPENSER ................................................................................. 17

WATER HARDNESS ............................................................................................ 17

REMOVING HARD WATER SPOTS ........................................................................ 17

JET-DRY RINSE AGENT .................................................................................... 18

LOADING GUIDELINES ..................................................................................... 19

CUTLERY/SILVERWARE BASKET ................................................................... 20

STARTING THE WASH CYCLE ......................................................................... 21

FORGET TO ADD A DISH? ................................................................................... 21

AT THE END OF THE WASH CYCLE ...................................................................... 22

REMOVING THE DISHES ...................................................................................... 22

MAINTENANCE .................................................................................................. 23

FILTER SYSTEM ................................................................................................. 23

CARING FOR YOUR DISHWASHER........................................................................ 24

PROTECT AGAINST FREEZING ............................................................................. 24

CLEANING THE SPRAY ARMS .............................................................................. 24

CLEANING THE DOOR ......................................................................................... 24

HOW TO KEEP YOUR DISHWASHER IN SHAPE ...................................................... 25

TROUBLESHOOTING ........................................................................................ 26

SPECIFICATIONS ............................................................................................... 28

EDGESTAR LIMITED WARRANTY ................................................................... 29

This owner’s manual is provided for reference use only. Specifications may

change without prior notice. Refer to the product label on the back of

your product for the latest technical information.

Introduction

Thank you for purchasing this EdgeStar built-in dishwasher. We are glad you

chose us. We believe that your purchase of this product opens a relationship

between you and EdgeStar. We will provide the customer support needed to

nurture that relationship.

This manual contains important information regarding the proper installation,

usage and maintenance of your built-in dishwasher. Following this manual will

ensure that your product will work at its peak performance and efficiency.

Please save the original product packaging in case you need to safely

transport your dishwasher.

For Your Records:

Please write down the model number and serial number

below for future reference. Both numbers are located on

the ratings label on the back of your unit and are needed

to obtain warranty service. You may also want to staple

your receipt to this manual as it is the proof of your

purchase, and is also needed for service under your

warranty.

Model Number:

Serial Number:

Date of Purchase:

To better serve you, please do the following before contacting customer

service:

 If you received a damaged product, immediately contact the dealer

that sold you the product.

 Read and follow this instruction manual carefully to help you install,

use and maintain your evaporative air cooler.

 Read the troubleshooting section of this manual as it will help you

diagnose and solve common issues.

 Visit us on the web at http://www.edgestar.com to register your

product, download product guides, additional troubleshooting

resources and up-to-date information.

 If you need warranty service, our friendly customer service

representatives are available via email at se[email protected] or by

telephone at 1 (866) 319-5473.

EdgeStar 18” Built-In Dishwasher 2

Parts Identification

Front View

Back View

Note: Your

dishwasher comes

standard with an

insulation foam

wrap to mitigate its

operating noises.

The top, sides and

back of the unit will

be covered with this

wrap; the back will

appear like the

diagram to the left.

Inlet Valve

Junction BoxJunction Box

Cup Shelf

Silverware BasketSilverware Basket

Lower Rack

Coarse Filter

Rinse Aid Dispenser

Detergent DispenserDetergent Dispenser

Before You Begin

EdgeStar 18” Built-In Dishwasher 4

Before You Begin (Continued)

 Remove all packaging materials carefully.

 The dishwasher must be installed on a solid, level surface.

For Best Results:

Your dishwasher cleans by spraying a mixture of clean hot water and

detergent (under pressure) against the soiled surfaces of dishes. The

water is pumped through a rotating spray arm, drained through a filter

(removing food and soiled particles) and pumped back through the

spray arm. Soiled water is pumped out and replaced with clean water

at the end of each cycle (the number of times this is repeated

depends on the wash cycle chosen).

Water Temperature

For best results, the water temperature must be at least 120ºF (49ºC). To

prevent damage to the dishwasher, the temperature of the incoming

water supply should not exceed 149ºF (65ºC).

NOTE:

Hard water conditions will adversely affect the washing performance

of your dishwasher. Hard water conditions will also contribute to “lime”

(white film substance) deposits and/or “scaling” on the stainless steel

surface of the dishwasher tub and heater element, located in the

sump underneath the removable filter screen. To assist in minimizing

these conditions, it is recommended to periodically operate/rinse the

inside of the dishwasher (empty) using 1 cup of white vinegar.

Note: New installations

require more time than

replacement

installations. Installation

of this dishwasher

requires basic

mechanical, electrical

and plumbing skills.

Proper installation is the

responsibility of the

installer. Product failure

due to improper

installation is not

covered under the

warranty.

Before You Begin (Continued)

EdgeStar 18” Built-In Dishwasher 6

Installation Preparation

Installation Instructions

EdgeStar 18” Built-In Dishwasher 8

Installation Instructions (Continued)

The shaded gray area to the left (STEP 6) shows

the soundproofing insulation included with the unit

to mitigate operating noise. Be sure to fasten the

insulation securely to the unit before positioning

unit in place.

EdgeStar 18” Built-In Dishwasher 10

Installation Instructions (Continued)

EdgeStar 18” Built-In Dishwasher 12

Installation Instructions (Continued)

EdgeStar 18” Built-In Dishwasher 14

Installation Instructions (Continued)

STEP 16 – LITERATURE

Be sure to leave this complete literature package and installation instructions with end user.

NOTE: The manufacturer, following a policy of constant development and updating of the

product, may make modifications without giving prior notice.

Operating Instructions

To get the best performance from your dishwasher, read all operating instructions prior to using it

for the first time.

Throughout this manual, features and graphic depictions may vary from your model.

1. Power Button: Press to turn the unit ON/OFF.

2. Washing Program Selector: Rotate the knob to select the desired wash cycle.

3. Start/Pause Button: Press to START, PAUSE, and RESTART the dishwasher.

4. Program Dial Reference: Indicates what cycle is selected by the knob below.

5. Rinse Aid Warning light: Indicates when the rinse aid dispenser is low.

6. Washing Phase indicator: When the dishwasher is operating, this will indicate the

phase of the wash cycle: Pre-wash Wash Rinse Dry

7. Power Light: Indicates when the ON/OFF Button has been pressed.

OFF

START

RESET

GLASSHEAVY NORMAL

LIGHT

RINSESPEED

4 4

EdgeStar 18” Built-In Dishwasher 16

Wash Cycle

Symbol

Wash

Cycle

When Cycle Should be

Used

Cycle

Time

Water

Usage

(gal)

Description of

Cycle

Detergent

(pre/main)

Heavy

For heavily soiled dishes or

cookware with dried-on or

baked-on soils. Everyday

dishes may be included in this

cycle. However, this cycle

may not remove burnt-on

foods.

130

min.

4.6 gal

Pre-wash

Pre-wash (122°F)

Wash (127°F)

Rinse

Rinse (150°F)

Drying

18 grams

Normal

For loads of everyday dishes,

glasses and cookware with

medium soils.

105

min.

3.2 gal

Pre-wash

Wash (127°F)

Rinse

Rinse (150°F)

Drying

18 grams

Light

For lightly soiled plates,

glasses, bowls and pans.

90 min.

3.7 gal

Pre-wash

Wash (122°F)

Rinse

Rinse (140°F)

Drying

18 grams

Glass

For lightly soiled glasses,

crystal and fine china.

75 min.

2.75 gal

Pre-wash

Wash (122°F)

Rinse (131°F)

Drying

18 grams

Speed

This is a shorter cycle for

lightly soiled loads that do not

need drying.

55 min.

2.75 gal

Pre-wash

Wash (122°F)

Rinse (131°F)

Drying

18 grams

Rinse

For rinsing partial loads that

will be washed later. Do not

use detergent with this wash

cycle.

25 min.

1.9 gal

Pre-wash

Detergent Dispenser

The detergent dispenser must be refilled before the start of each wash

cycle following the instructions provided in the “Wash Cycle” table on

the previous page. This dishwasher uses less detergent and rinse aid

than conventional dishwashers. Generally, only slightly more than one

tablespoon of detergent is needed for a normal load of dishes. Add

the detergent just before starting the dishwasher; otherwise, it could

get damp and will not dissolve properly.

Water Hardness

The amount of detergent to use depends on whether your water is

hard or soft. With hard water, you need extra detergent to alleviate

the deposits that are left by the excessive minerals. Less detergent is

needed for soft water.

To identify whether your water is hard or soft, contact your water

department. A water softener is recommended for water that contains

twelve or more grains. Without it, lime can build up in the water valve,

which could stick while open and cause flooding. Too much detergent

with soft water can cause a permanent cloudiness of glassware,

called etching.

For heavily soiled loads, use the Heavy wash cycle, fill one or both of

the interior cups, depending on the hardness of your water, and also

fill the open cup on the dispenser lid.

Use the information in the table below as a guideline to determine the

amount of automatic dishwasher detergent to place in the dispenser:

Number of Grains

Detergent Cups to Fill

Less than 4

15 cup

4 to 8

25 cup

8 to 12

15 and 25 cups

Greater than 12

15, 25 cups and the open cup

To open the wash cover:

Press the button and the cover will flip back revealing the detergent

dispensing cups. See diagram to the left.

Removing Hard Water Spots

To remove hard water spots, try the following:

 Run dishes through a normal wash program.

 Remove all metal dishware, such as cutlery, pans, etc. from the

dishwasher.

 Do not add detergent.

 Pour two cups of vinegar into a bowl and set the bowl face-up

on the lower rack of the dishwasher.

 Run the dishes through a normal wash program.

If this doesn’t work, try the same process with ¼ cup of citric acid

crystals instead of vinegar.

Note: The amount of

detergent needed can

vary due to differences

in water hardness. The

harder the water, the

more detergent you

may need. Adjust the

amount of detergent

you need by small

amounts until you find

the correct amount.

Please contact your

local water utility

company if you have

questions about the

hardness of your water.

EdgeStar 18” Built-In Dishwasher 18

NOTE: DO NOT USE HAND DISH DETERGENT

Using a detergent that is not specifically designed for dishwashers will

cause the dishwasher to fill with suds. During operation, these suds will

spill out of the dishwasher vents.

Since so many detergent containers look similar, store the dishwasher

detergent in a separate space from all other cleaners. Show anyone

who may use the dishwasher where the correct detergent is stored.

While there may be no lasting damage to the dishwasher by using

dishwashing detergent that is not formulated to work with dishwashers,

your dishes may not get fully clean.

Jet-Dry Rinse Agent

Jet-Dry rinse agent removes spots and prevents new film build-up on

your dishes, glasses, flatware, cookware and plastic.

Filling the Dispenser

The rinse agent dispenser holds 3.5 oz. of rinse agent. Your dishwasher

is designed to use only liquid rinse aids. Under normal conditions, this

will last approximately one month. Try to keep it full, but do not overfill.

1. Make sure the dishwasher door is fully open.

2. Turn the dispenser cap to the left and lift it out.

3. Add rinse agent until the indicator window looks full (the level

indicator will turn completely black).

4. Clean up any spilled rinse agent with a damp cloth.

5. Replace the dispenser cap.

Rinse Aid Setting

The amount of rinse agent released into the final wash can be

adjusted. The factory setting is at the “2.” If there are rings of calcium

(hard water) spots on dishes, try a higher setting. Please note that too

much rinse aid can result in cloudiness or streaks on your dishes.

To Adjust the Setting

Remove the dispenser cap. Then, turn the adjuster counterclockwise

to increase the amount of rinse agent.

Loading Guidelines

The upper rack is designed to hold more delicate and lighter dishware

such as glasses; coffee and tea cups; saucers; plates; small bowls and

shallow pans (as long as they are not too dirty). Position the dishes and

cookware so that they do not get moved by the spray of water. The

upper rack can be adjusted for height by putting wheels of different

height into the rails.

The lower rack is designed to hold larger items, as well as those that

are most difficult to clean. These may include: pots; pans; lids; serving

dishes and bowls. Pots, bowls, etc. should be placed slanted or face

down to allow water to flow out.

1. Cups

2. Saucers

3. Glasses

Note: Follow these

guidelines for best

results. Features and

appearances may

vary from your

actual model.

4. Serving bowls

5. Fruit bowl

6. Bread and butter plates

7. Serving plate

8. Dinner plates

9. Silverware basket (see

below for loading)

EdgeStar 18” Built-In Dishwasher 20

Cutlery/Silverware Basket

Silverware should be placed in the cutlery basket with handles

directed toward the bottom. If the rack has side baskets, spoons

should be loaded individually into the appropriate slots. Knives and

other sharp utensils should be placed in the basket with handles up.

Longer utensils should be placed in the horizontal position on the cup

shelf instead of in the basket.

Review the diagram below for proper utensil placement:

For personal safety and the highest quality wash, securely place all

silverware in the basket:

 Be sure that similar pieces of silverware do not nest together.

 Place most silverware with handles down.

 Place knives and other potentially dangerous utensils handles-

up.

1. Salad forks

2. Teaspoons

3. Soup spoons

Serving fork

5. Knife

6. Serving spoon

Dinner forks

Warning: Do not let any item

extend beyond the bottom

of the basket.

Starting the Wash Cycle

Once the dishwasher is fully loaded, follow these procedures to start

the wash cycle:

 Ensure that the unit is connected to the power supply.

 Ensure that the water supply is turned on to full pressure.

 Pour in the detergent. Also, ensure that there is adequate rinse aid.

 Press the ON/OFF switch to power the dishwasher on.

 Rotate the knob to the desired cycle. The wash cycle will be

changed as following direction:

Heavy -> Normal -> Light -> Glass -> Speed -> Rinse

 Press the START/PAUSE button. After 10 seconds, the program will

start.

NOTE:

When the START/PAUSE button is pressed during a wash cycle the

cycle is suspended and the program light will stop blinking. Unless the

START/PAUSE button is pressed to continue the cycle, an indicator

beep will be heard every minute.

Changing the Cycle

You can modify the wash cycle, but only if the dishwasher has been

running for a short time. Otherwise, detergent may have already been

released, and the appliance may have already drained the wash

water. If this is the case, the detergent dispenser must be refilled.

Holding the START/PAUSE button for three (3) seconds will cancel the

current program.

Opening the door during the wash cycle may result in injury

from scalding hot water.

NOTE:

If the door is opened during the wash cycle, the machine will be

paused. When the door is closed, press the Start/Pause button then

seconds.

Forget to Add a Dish?

A dish can be added any time before the detergent cup opens.

1. Press the START/PAUSE button.

2. Open the door slightly to stop the washing.

3. You can open the door completely after the spray arms stop

spinning.

4. Add remaining dishes.

5. Close the door.

6. Press the START/PAUSE button.

The dishwasher will restart after 10 seconds.

the machine will restart after

EdgeStar 18” Built-In Dishwasher 22

At the End of the Wash Cycle

When the selected wash cycle has finished, the buzzer of the

dishwasher will sound for 8 seconds. The wash cycle is completed

when all phase indicating lights are off.

Removing the Dishes

When the wash cycle has finished, the dishwasher’s buzzer will go off

for eight (8) seconds, then stop. Slightly open the door and press the

ON/OFF button. Allow dishes to cool for a few minutes before

unloading the dishwasher to avoid handling dishes and utensils that

are too hot and more susceptible to breakage. It is normal for the

dishwasher to be wet inside.

Maintenance

Filter System

The filter system consists of a coarse filter, a main filter and a fine filter.

For your convenience, we have placed the drain pump and filtering

system within easy reach inside the tub.

The filter efficiently removes food particles from the wash water,

allowing it to be recycled during the wash cycle.

For best performance and results, the filter assembly must be cleaned

regularly. For this reason, it is a good idea to remove the larger food

particles trapped in the filter after each wash cycle by rinsing the filter

assembly under running water. Use a soft cleaning brush to clean the

coarse filter and the fine filter. Reassemble the filter parts as shown in

the following diagram and reinsert the entire assembly in the

dishwasher, positioning it in its seat and pressing downward.

To remove the filter assembly, grab the handle of the fine filter, rotate it

counter-clockwise, then pull upward.

1. Rotate the coarse filter counter-clockwise.

2. Lift the main filter up.

3. Lift the fine filter up.

NOTE: Reverse the steps above to install the filter system.

1. Main filter:

Food and soil particles trapped by this filter are pulverized

by a special jet on the spray arm and washed down the

drain.

2. Coarse filter

Larger items, such as pieces of bone or glass, which

could block the drain, are trapped in the coarse filter. To

remove the items caught by the filter, gently squeeze the

tap on the top of this filter and lift out.

3. Fine filter:

This filter holds soil and food residue in the cylindrical base

and prevents the soil from being redeposited on the

dishes during wash cycle.

EdgeStar 18” Built-In Dishwasher 24

Caring for Your Dishwasher

To clean the control panel, use a lightly dampened cloth, then dry

thoroughly. To clean the exterior, use a good appliance polish wax.

Never use sharp objects, scouring pads or harsh cleaners on any part

of the dishwasher.

Protect Against Freezing

If your dishwasher is left in an unheated place during the winter, ask a

service technician to:

1. Cut off electrical power to the dishwasher. Remove fuses or trip

your circuit breaker.

2. Turn off the water supply and disconnect the water inlet pipe

from the water valve.

3. Drain water from the inlet pipe and water valve (use a pan to

catch the water).

4. Reconnect the water inlet pipe to the water valve.

5. Remove the plastic sump cover at the bottom of the tub and

use a sponge to soak up water in rubber boot.

Cleaning the Spray Arms

It is necessary to clean the spray arms regularly to avoid lime and other

hard water deposits from clogging the spray arm jets and bearings.

Important

Never run the dishwasher without the filters in place.

Improper replacement of the filter or damaged filters may

reduce the performance level of the dishwasher and/or

damage dishes and utensils.

Cleaning the Door

To clean the edge around the door, you should only use a soft warm,

damp rag. To prevent penetration of water into the door lock and

electrical components, do not use a spray cleaner of any kind.

Also, never use abrasive cleansers or scouring pads on the outer

surfaces because they will scratch the finish of the dishwasher. Some

paper towels can also scratch or leave marks on the surface.

How to Keep Your Dishwasher in Shape

 After every wash, leave the door slightly ajar to prevent moisture

and odors from being trapped inside.

 Before cleaning or performing maintenance, always cut power off

to the unit. This is for your personal safety.

 Do not use solvents or abrasive cleaning products to clean the

exterior and rubber parts of the dishwasher; use only a cloth and

warm soapy water. To remove spots or stains from the surface of

the interior, use a cloth dampened with water and a little vinegar,

or a cleaning product made specifically for dishwashers.

 When you go on vacation, it is recommended that you run a wash

cycle with the dishwasher empty and then cut power to the unit.

Also, turn off the water supply and leave the door of the

dishwasher slightly ajar. This will help the seals last longer and

prevent odors from forming within the appliance.

 It the appliance must be moved, try to keep it in the vertical

position. It absolutely necessary, it can be positioned on its back.

 One factor that causes odors to form in the dishwasher is food that

remains trapped in the seals. Periodic cleaning with a damp

sponge will prevent this from occurring.

EdgeStar 18” Built-In Dishwasher 26

Troubleshooting

Follow the troubleshooting guide below to resolve common

issues.

Issue

Possible Cause

Solution

Dishwasher does not

start

Fuse is blown or

circuit breaker is

tripped

Replace fuse or reset circuit

breaker. Remove any other

appliances sharing the same

circuit with the dishwasher.

Power Supply is

not turned on

Ensure the dishwasher is

turned on and the door is

closed securely.

If applicable, make sure the

power cord is properly

plugged into the wall socket.

Dishwasher door

is not properly

closed

Close dishwasher, ensuring

that the door latches.

Water not pumped

from dishwater

Kink in drain hose

Check drain hose

Filter clogged

Check coarse filter

Improper

detergent

Use only the specified

detergent. If improper

detergent was used, open

the dishwasher allowing suds

to evaporate. Add 1 gal. of

cold water to the tub. Close

and latch the door. Start the

“Rinse” wash cycle to drain

the water. Repeat if

necessary.

Suds in tub

Spilled rinse aid

Always clean up rinse aid

spills immediately.

Detergent used

contained

colorant

Do not use detergents with

colorants.

Stained tub interior

Hard water

minerals

While wearing rubber gloves,

use a damp sponge to

clean the interior with

dishwasher detergent. Never

use any other cleaner to

clean dishwasher.

White film on

dishwasher interior

surface

Items are not

non-corrosive.

Do not place non-

dishwasher safe items in

dishwasher.

Issue

Possible Cause

Solution

Knocking noise

inside of dishwasher

The spray arm is

knocking against an

item in the dish rack.

Pause the wash cycle and

rearrange the items which

are obstructing the

movement of the spray arm.

Rattling noise inside

of dishwasher

Item is not securely

placed in dish rack.

Pause the wash cycle and

secure the items in the dish

rack.

Knocking noise in

water pipes

Pipe cross-section

may have problems.

Contact a plumber. This is

not related to the

dishwasher.

Dishes are not

cleaned

Dishes were not

loaded properly.

See notes in loading the

dishwasher.

The wash cycle was

not powerful

enough.

Select a more intensive wash

cycle.

Not enough

detergent was

dispensed.

Use more or change brand

of detergent.

Items are blocking

the path of the spray

arms.

Rearrange the items so the

spray arms can fully rotate.

The filter combination

in the base of the

dishwasher is not

clean or is installed

incorrectly.

Clean and/or install the filter

combination correctly.

Cloudiness on

glassware

Combination of too

much detergent with

soft water.

Use less detergent and/or

select the shortest wash

cycle to clean glassware.

The filter may be

dusty or blocked

Clean the filter and replace

it if needed.

Black or gray marks

on dishes

Utensils may have

rubbed against

dishes.

Use a mild abrasive cleaner

to eliminate marks. Load

carefully.

Detergent left in

dispenser cup

Dishes are blocking

detergent cups

Re-load dishwasher

according to instructions.

The dishes are not

dry

Improper Loading

Re-load dishwasher

according to instructions.

Not enough rinse aid

Refill and/or increase the

amount of rinse aid.

Dishes are removed

too soon

Do not remove dishes from

dishwasher immediately.

Wrong cycle

selected

Short cycles have lower

cleaning performance.

Choose a more intensive

cycle.

Cutlery has a low-

quality coating

Dishwasher is not suitable for

low-quality coating.

Specifications

Description of p

oduct Built-In Dishwashe

Model BIDW1801SS, BIDW1801W,

BIDW1801BL

Capacity 8 Standard Place Settings

Voltage/Frequency 120V, 60Hz

Powe

1130 Watts

ent 1.0

mps

Heate

ent 8.2

mps

Colo

BIDW1801SS: S ainless Steel

BIDW1801W: White

BIDW1801BL: Black

Dimensions

W x D x H

18” x 22” x 32.5”

Net Weight BIDW1801SS: 57.3 lbs.

BIDW1801W: 55 lbs.

BIDW1801BL: 55 lbs.

EdgeStar 18” Built-In Dishwasher 28



Limited Warranty: Full One-Year Parts and Labor

This product is warranted by EdgeStar and is subject to any conditions set forth as follows:

WHAT IS NOT COVERED- The following limitations apply to the

coverage of this warranty. This warranty does not cover:

-Labor charges for installation, setup or training to use the

product.

-Shipping damage, and any damage caused by improper

packaging for shipment to an authorized service center, and any

damaged caused by improper voltage or any other misuse,

including abnormal service, handling, or usage.

-Cosmetic damage such as scratches and dents.

-Normal wear and tear on parts or replacement of parts designed

to be replaced, e.g. filters, cartridges, batteries.

-Service trips to deliver, pick-up, or repair, install the product, or to

instruct in proper usage of the product.

-Damages or operating problems resulting from misuse, abuse,

operation outside environmental specifications, uses contrary to

instructions provided in the owner’s manual, accidents, acts of

God, vermin, fire, flood, improper installation, unauthorized

service, maintenance negligence, unauthorized installation or

modification, or commercial use.

-Labor, service transportation, and shipping charges for the

removal and replacement of defective parts, beyond the initial 12

month period.

-Products that have been modified to perform outside of

specifications without the prior written permission of EdgeStar.

-Products lost in shipment, or theft.

-Products sold AS IS or from an unauthorized reseller.

-Products that have had their serial numbers removed, defaced,

or with serial numbers that have been invalidated.

-Damage from other than normal household use.

-Replacement or repair of household fuses, circuit breakers, wiring

or plumbing.

-Damage to personal property from use of product.

-Damage from service other than from an authorized EdgeStar

repair facility.

-Hoses, knobs, lint trays and all attachments, accessories and

disposable parts.

-Any service charges not specifically identified as normal such as

normal service area or hours.

-Any special or consequential damages arising out of the use of

oduc

WHAT IS COVERED:

For a period of ONE (1) YEAR from the date of

original retail purchase, EdgeStar will repair or

replace any part free of charge including labor

that fails due to a defect in materials or

workmanship. Labor will be performed free of

charge at an authorized EdgeStar repair facility

and EdgeStar will supply new, rebuilt, or

refurbished parts free of charge. EdgeStar may

request a defective part be returned in

exchange for the replacement part. All

replacement parts or products will be new,

remanufactured, or refurbished. All products and

parts replaced by EdgeStar under warranty

service become the property of EdgeStar. After

the 12 month period, EdgeStar will no longer be

responsible for labor charges incurred or

replacement parts. All defective products and

parts covered by this warranty will be repaired or

replaced on a mail-in basis to an EdgeStar

authorized repair facility.

This warranty applies to the original purchaser

only, and only covers defects in workmanship

experienced during operation of the product

under normal service, maintenance, and usage

conditions. This warranty applies to the purchase

and use of this product in residential settings

within the

United States of America.

Exceptions: Commercial or Rental Use

Warranty

90 days labor and parts from date of original

purchase. No other warranty applies.

THISWARRANTYISINLIEUOFANYOTHERWARRANTY,EXPRESSORIMPLIED,INCLUDINGWITHOUTLIMITATION,ANYWARRANTYOFMERCHANTABILITYOR

FITNESSFORAPARTICULARPURPOSE.TOTHEEXTENTANYIMPLIEDWARRANTYISREQUIREDBYLAW,ITISLIMITEDINDURATIONTOTHEEXPRE SSWARRANTY

PERIODABOVE.NEITHERTHEMANUFACTURERNORITS

DISTRIBUTORSSHALLBELIABLEFORANYINCIDENTAL,CONSEQUENTIAL,INDIRECT,SPECIAL,OR

PUNITIVEDAMAGESOFANYNATURE,INCLUDINGWITHOUTLIMITATION,LOSTREVENUESORPROFITS,ORANYOTHERDAMAGEWHETHERBASEDIN

CONTRACT,TORT,OROTHERWISE.SOMESTATESDONOTALLOWTHEEXCLUSIONOFINCIDENTALORCONSEQUENTIALDAMAGES,SOTHEABOVEEXCLUSION

MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT

ARY FROM STATE TO STATE.

OBTAINING WARRANTY SERVICE: If you believe your product is defective, contact EdgeStar Customer Support for

troubleshooting assistance and warranty service at www.edgestar.com or call 1-866-319-5473. Before contacting

Customer Support you are required to have your model number, serial number and proof of purchase available upon

request. Once an EdgeStar authorized representative has confirmed that your product is defective and eligible for

warranty service, the product must be returned to an EdgeStar authorized repair facility. EdgeStar is not responsible for

damage resulting from shipper mishandling or improper packaging. Do not return a defective product to the place of

purchase. Products received without a return authorization number will be refused.

EdgeStar Products

500 N. Capital of TX Hwy, Bldg 5

Austin, TX 78746

Toll Free: 1-866-319-5473

Web: http://www.edgestar.com

E-mail: ser[email protected]

resources, and obtain more information on other great EdgeStar products on the web at:

http://www.edgestar.com

Product contents and specifications may change without notice.

BIDW1801W EdgeStar Dishwashers

Product's Documents

User Manual

Specifications

EdgeStar BIDW1801W Questions and Answers

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