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22 TROUBLESHOOTING
Wi-Fi
Pulsating or high-
pitched sound
Your refrigerator is designed to run more efficiently to keep wine at the desired
temperature. The high efficiency compressor may cause your new refrigerator to run
longer than your old one, but it is still more energy efficient than previous models.
While the refrigerator is running, it is normal to hear a pulsating or high-pitched
sound.
• Normal Operation
Problem Possible Cause & Solution
Problem Possible Cause & Solution
Trouble connecting
appliance and
smartphone to Wi-Fi
network
The password for the Wi-Fi network was entered incorrectly.
• Delete your home Wi-Fi network and begin the registration process again.
• If you are connecting to an iPhone, the password to connect to the module in the
refrigerator is the last 4 characters of the network name, repeated twice.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone and register the appliance using the Wi-Fi
network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.
The distance between the appliance and the router is too far.
• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.
us_main.book.book Page 22 Tuesday, May 25, 2021 10:26 AM
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