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150kgs ± 0.5kg
110lbs: ± 0.66lb
220lbs ± 0.88lb
330lbs ± 1.1lbs
We hope these tips are helpful and they address your issues.
Why my scale won’t turn on?
Q: Why my scale won’t turn on?
A:
[For Batteries Models]:
Please make sure the batteries is placed correctly, if it is, please put a
different set of batteries in the scale and try step on again. If the scale still
won’t turn on, please contact us via [Contact Us] menu.
[For rechargeable Models]:
Please charge the scale until the scale's display shows the green battery
icon, indicating that the scale is fully charged. If the scale still won’t turn on,
please contact us via [Contact Us] menu.
I'm having trouble getting my scale connected. Any tips?
Q: I'm having trouble getting my scale connected. Any tips?
A: Please go to the [Bluetooth Troubleshooting] menu, if the Bluetooth still
won’t connect after the troubleshooting process, please contact us through
[support@renpho.com], our tech team will help you with your problem
ASAP.
No body fat measured when weighing, what’s wrong?
Q: No body fat measured when I am weighing.
A: Step on with dry and bare feet.
Ensure Bluetooth is enabled and working.
Ensure personal data is entered.
What is "Athlete Mode" ?
Q: I saw "Athlete Mode" option when I create my profile, what is it? Should
I turn it on?
- What is the definition of an Athlete?
A: The general consensus among researchers is that a quantitative
dimension could be used to define an athlete. An athlete is defined for this
scale as a person who consistently works out for approximately 3 times per
week at 2 hours for each occurrence. These individuals should select
Athlete Mode for the most accurate measurement results.
Please note that scale is not calibrated for professional athletes or body
builders.
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