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20
COFFEE DOESN’T COME OUT
• Were at least 20oz of water poured into the coffeemaker?
Between 20oz and 50oz of water must be poured in for
proper brewing (see page 13, Step 5).
• Is the pour-in lid closed? Water is not released from the
reservoir into the tank until the lid is closed.
• Has the coffeemaker been left on for an extended period
without being used? If so, then the water tank may need
to be topped off. Press power switch OFF, unplug the
machine, and go through the setup process until water
begins to ow (see page 11). If water begins to ow in
Step 2, then skip Step 3.
• Has the coffeemaker been in storage? Go through the
entire initial setup process (see page 11).
• Is there water still in the pour-in reservoir? If so, the
sprayhead may be clogged. Press power switch OFF and
unplug the machine. Let cool for two hours. Then clean
the sprayhead and sprayhead tube as per instructions on
page 17. Plug the machine back in.
DELIMING TOOL DOESN’T GO IN ALL THE WAY
• Follow the sprayhead tube cleaning guidelines.
(see page 18)
MACHINE ONLY PARTIALLY BREWED
• Has the coffeemaker been left on for an extended
period without being used? If so, then the water tank
may have needed to be topped off. Now that the tank
has been relled, brewing should provide the same
volume as normal.
NOTE: there will always be slightly less volume
of brewed coffee than water poured in to the
coffeemaker. This is because some of the water is
absorbed by the coffee grounds.
COFFEE IS NOT STAYING HOT
• [For coffeemakers using glass decanters] Is the warmer
switch on? If not, turn it on.
• [For BT coffeemakers using a thermal carafe] Is the
Thermal Carafe being pre-heated? See the note on
page 13.
COFFEE IS COLD
• Is the coffeemaker unplugged and/or is the tank
power switch in the OFF position? Make sure that the
coffeemaker is plugged in and that the tank power
switch is in the ON position. Allow 15 minutes for the
water to reheat.
TROUBLESHOOTING
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