Loading ...
Loading ...
Loading ...
GEAppliances.com
Problem Possible Causes What To Do
No water or ice cube production Supply line or shutoff valve is clogged. Call a plumber.
Water filter clogged. Replace filter cartridge or remove filter and install plug.
Refrigerator has odor Foods transmitting odor to refrigerator. Foods with strong odors should be tightly wrapped.
Keep an open box of baking soda in the refrigerator; replace
every three months.
Interior needs cleaning. See Care and cleaning section of the Owner’s Manual found at
www.GEAppliances.com.
Moisture forms on outside of refrigerator Not unusual during periods of high humidity. Wipe surface dry.
Moisture collects inside (in humid weather,
air carries moisture into refrigerator when
doors are opened)
Too frequent or too long door openings. This is normal.
Due to the higher humidity in the refrigerator,
you may on occasion experience fog or small
amounts of moisture in the refrigerator
compartment.
This is normal and may come and go as different food loads
and environmental conditions change. Wipe dry with a paper
towel if desired.
Interior light does not work No power at outlet. Replace fuse or reset the breaker.
Light bulb burned out. See Replacing the light bulbs section of the Owner’s Manual
found at www.GEAppliances.com.
For LED lights (on some models) Call Service.
Hot air from bottom of refrigerator Normal air flow cooling motor. In the
refrigeration process, it is normal that heat
be expelled in the area under the refrigerator.
Some floor coverings are sensitive and
will discolor at these normal and safe
temperatures.
This is normal.
Refrigerator never shuts off but the
temperatures are OK
Adaptive defrost keeps compressor running
during door openings.
This is normal. The refrigerator will cycle off after the door
remains closed for 2 hours.
Refrigerator is beeping Door is open. Close door.
Door not closing properly Door gasket on hinge side sticking or folding
over.
Apply paraffin wax to the face of the gasket.
Actual temperature not equal to Set
temperature
Unit just plugged in. Allow 24 hours for system to stabilize.
Door open for too long. Allow 24 hours for system to stabilize.
Warm food added to refrigerator. Allow 24 hours for system to stabilize.
Defrost cycle is in process. Allow 24 hours for system to stabilize.
Door/drawer does not close by itself Leveling legs need adjusting. See Installing the Refrigerator.
Freezer door/drawer pops open when
refrigerator door is closed
This is normal if, after popping open, the
freezer door/drawer closed on its own.
This indicates that there is a good seal on the freezer door/
drawer. If the freezer door/drawer does not automatically
close after popping open, then see the Problem: Door/
drawer does not close by itself, above.
Food freezing in the refrigerator Food too close to the air vent at the back of
the refrigerator.
Move the food away from the air vent.
Refrigerator control is set too cold. Move the refrigerator control to a warmer temperature set-
ting one increment at a time.
Water is leaking from dispenser Glass not being held under the dispenser
long enough after button is released.
Hold the glass underneath the dispenser for 2–3 seconds
after releasing the dispenser button. Water may continue to
dispense after the button is released.
Air may be present in the water line system,
causing water to drip after being dispensed.
Dispense water for at least 2 minutes to remove air from
system.
My display is showing
TurboCool function is activated.
See About TurboCool section of the Owner’s Manual found at
www.GEAppliances.com.
Water filter indicator light changed
color
This is normal. See About the water filter section of the Owner’s Manual
found at www.GEAppliances.com.
Water filter indicator light remains red
even after replacing the water filter
Water filter indicator must be reset. Press and hold the RESET WATER FILTER pad for 3 seconds.
See About the water filter section of the Owner’s Manual
found at www.GEAppliances.com.
Water filter indicator light is not lit This is normal. This light will turn orange to
tell you that you need to replace the filter
soon. The filter cartridge should be replaced
when the replacement indicator light turns
red.
See About the water filter section of the Owner’s Manual
found at www.GEAppliances.com.
Handle is loose / handle has a gap Handle needs adjusting. See Attach the Fresh Food handle and Attach the Freezer
handle section of the Owner’s Manual found at www.GEAp-
pliances.com.
7
Loading ...
Loading ...
Loading ...