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Product Support
CONSUMER SERVICES
For problems with your Deluxe Canister Steam System, please refer to the Troubleshooting guide located on
Page 17 of this manual. Additional inquiries should be directed to our consumer support services through our
website, www.mccullochsteam.com.
If you do not have internet access, you may also contact our Consumer Service Department by telephone, at
1-800-711-6617.
NOTE: In order for our Consumer Service representatives to help you as quickly and efficiently as
possible, please have the following information ready before calling:
• Purchase information (where and when you purchased this product)
• Copy of purchase receipt / proof of purchase
• Product serial number (located on electrical specification label on back of unit)
• Date code (4-digit number located on electrical specification label)
PRODUCT SPECIFICATIONS
MODEL MC1385
VOLTAGE 120V
POWER 1500W
WATER CAPACITY 64 oz. (1,892 ml)
HEATING TIME 12 min. (approximate)
CONTINUOUS STEAM TIME 90 min high, 120 min low (approximate)
UNIT WEIGHT 13 lbs. (5.9 kg.)
UNIT DIMENSIONS 13.1" x 13.35" x 19.05" (33.3 cm x 33.9 cm x 48.4 cm)
2-YEAR LIMITED WARRANTY
What is covered
McCulloch® is a licensed brand of Steamfast, a division of Vornado Air, LLC (“Steamfast”). Subject to the terms and
conditions of this 2-Year Limited Warranty (“Warranty”) as set forth below, Steamfast warrants to the original consumer
or purchaser (“Buyer”) that this McCulloch®-branded steam product, excluding all accessories and attachments, (the
“Product”) is to be free from defects in material and workmanship for a period of two (2) years from the date of purchase
when used and maintained in accordance with the Owner’s Guide (the “Warranty Period”).
In the event Buyer notifies Steamfast of a defect in the Product within the Warranty Period, Steamfast will replace the
Product and/or defective component parts, as applicable and necessary. Any such replacement will be made at no charge
to Buyer for parts or labor, provided that Buyer shall be responsible for all shipping and transportation costs associated with
returning the Product to Steamfast for inspection and covered replacement.
What is not covered
This Warranty shall not be applicable to damage or loss caused in whole or in part by:
• Repairs, modifications or alterations to the Product by anyone other than Steamfast.
• Use or operation of the Product outside the permitted or intended uses described by Steamfast in the Owner’s Guide, or
other careless operation, handling, misuse, or abuse of the Product.
• Lack of proper maintenance or timely cleaning of the Product as specified in the Owner’s Guide.
• Use of the Product other than for normal household purposes.
• Normal wear and tear.
ENGLISH
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19
Warranty Information
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