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ENGLISH
|
17
Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
Unit fails
to heat up.
Unit is
not plugged in. Plug power cord into electrical outlet.
Household circuit breaker
/
ground
fault interrupter has tripped or
blown a
fuse.
Reset circuit breaker
/ ground
fault interrupter, or replace
fuse.
If
you need assistance, contact a
licensed electrician.
Unit is damaged or otherwise in
need
of repair.
Immediately cease usage and
unplug.
Contact Consumer
Service
for further assistance
(see Page 19
for details).
Boiler is
empty.
Refer
to Filling Boiler procedure
on Page
13.
Mineral build
-up in unit.
Refer
to Mineral Build-up section
on Page 16 for cleaning
procedure.
Unit is damaged or otherwise in
need
of repair.
Immediately cease usage and
unplug.
Contact Consumer
Service
for further assistance
(see Page 16
for details).
Steam output is weak or
intermittent.
Water
level in Boiler is running
low.
Refer
to Filling Boiler procedure
on Page
13.
Mineral build
-up in unit.
Refer
to Mineral Build-up section
on Page 16 for cleaning
procedure.
Excessive amount
of water in
steam.
NOTE: Unit produces wet
steam
it is normal for steam to
contain
some amount of water.
Water
condensation in Steam
Hose.
Point nozzle towards
sink, tub or
ground and shake while pressing
Steam
Trigger. Continue until
excess water is
released.
Boiler has
been
overfilled.
Filling
the Boiler with more than
64
oz. (1,892 ml.) of water
interferes with
steam production,
resulting in water condensation
in
steam.
Always fill
unit with correct amount
of
water. (see Page 13 for details)
Accessories
do not stay firmly
connected
to Steam Nozzle.
Accessories
not properly installed.
Check
to make sure that acces-
sories are properly connected, per
procedures on Pages
8-11.
Floor
surfaces appear cloudy or
streaky after
steaming.
Microfiber
Pad is dirty.
Replace Microfiber
Pad with a
clean
one.
Hard water residue on
floor.
Switch
to distilled or
de
-mineralized water.
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