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18
CUSTOMER CARE
Before you call for service or assistance...
Check the things you can do yourself. Refer to the installation instructions and your user
guide and check that:
1 Your product is correctly installed.
2 You are familiar with its normal operation.
If after checking these points you still need assistance or parts, please refer to your
nearest Authorised Service C
entre, Customer Care, or contact us through our website
www.fisherpaykel.com.
In New Zealand if you need assistance…*
Visit us online or call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll Free: 0800 FP CARE or 0800 372 273
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163
If you need service…*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers
whose fully trained technicians can carry out any service necessary on your appliance.
Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised
Repairer in your area.
In Australia if you need assistance…*
Visit us online or call the Fisher & Paykel Customer Care Centre and talk to one of our
Customer Care Consultants.
Toll Free: 1300 650 590
Website: www.fisherpaykel.com
Postal address: Fisher & Paykel Appliances Ltd, PO Box 798, Cleveland QLD 4163
If you need service…*
Fisher & Paykel has a network of Fisher & Paykel trained and supported service
technicians responsible for servicing only Fisher & Paykel branded appliances. Our
Customer Care Centre can recommend a Fisher & Paykel trained and supported service
technician in your area.
*If you call, write or contact our website please provide: your name and address, model
number, serial number, date of purchase and a complete description of the problem.
This information is needed in order to better respond to your request for assistance.
Product details can be found under the aluminium filter.
Registration
Register your product with us so we can provide you with the best service possible. To
register your product visit our website: www.fisherpaykel.com
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