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SERVICE AND MAINTENANCE
Replacement Parts
• Coffee Filters – 10–12 cup basket-style paper lers can be found at most
grocery stores and other retailers. A Mr. Coffee® permanent lter can be
found at some retail stores, online at www.mrcoffee.com, or by calling
1-800-MR-COFFEE (1-800-672-6333) in the U.S. or 1-800-667-8623 in
Canada.
• Water Filtration – The ZH series is compatible with water ltration. Water
ltration disks can be purchased though many local retailers, online at
www.mrcoffee.com, or by calling 1-800-MR-COFFEE (1-800-672-6333) in
the U.S. or 1-800-667-8623 in Canada.
Repairs
If your coffeemaker requires service, do not return it to the store where you
purchased it. All repairs and replacements must be made by Sunbeam or an
authorized Sunbeam Service Center. If you live in the U.S. or Canada, please
call us at the following toll-free telephone numbers to nd the location of
the nearest authorized service center:
U.S. 1-800-MR COFFEE (1-800-672-6333)
Canada 1-800-667-8623
You may also visit our web site at www.mrcoffee.com for a list of service
centers.
To assist us in serving you, please have the coffeemaker model number and
date of purchase available when you call. The model number is stamped on
the bottom metal plate of the coffeemaker.
We welcome your questions, comments or suggestions. In all your
communications, please include your complete name, address and
telephone number and a description of the problem.
visit our web site at www.mrcoffee.com and discover the secret to brewing
the perfect cup of coffee. You will also nd a rich blend of gourmet recipes,
entertaining tips and the latest information on MR. COFFEE
®
products.
WARRANTY INFORMATION
1-YEAR LIMITED WARRANTY
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in
Canada, Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer
Solutions (collectively “JCS”) warrants that for a period of one year from the date of
purchase, this product will be free from defects in material and workmanship. JCS,
at its option, will repair or replace this product or any component of the product
found to be defective during the warranty period. Replacement will be made with a
new or remanufactured product or component. If the product is no longer available,
replacement may be made with a similar product of equal or greater value. This
is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or
mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail
purchase and is not transferable. Keep the original sales receipt. Proof of purchase is
required to obtain warranty performance. JCS dealers, service centers, or retail stores
selling JCS products do not have the right to alter, modify or any way change the
terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of
the following: negligent use or misuse of the product, use on improper voltage or
current, use contrary to the operating instructions, disassembly, repair or alteration
by anyone other than JCS or an authorized JCS service center. Further, the warranty
does not cover: Acts of God, such as re, ood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the
breach of any express, implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition
of merchantability or tness for a particular purpose is limited in duration to the
duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied,
statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use
or misuse of, or inability to use the product including incidental, special, consequential
or similar damages or loss of prots, or for any breach of contract, fundamental or
otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages or limitations on how long an implied warranty
lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights that
vary from province to province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty
service, please call 1-800-672-6333 and a convenient service center address will be
provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty
service, please call 1-800-667-8623 and a convenient service center address will be
provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as
Jarden Consumer Solutions located in Boca Raton, Florida 33431. In Canada, this
warranty is offered by Sunbeam Corporation (Canada) Limited doing business as
Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y
0M1. If you have any other problem or claim in connection with this product, please
write our Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES
OR TO THE PLACE OF PURCHASE.
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