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TROUBLESHOOTING GUIDE
ICE & WATER
Problem Possible Causes Solutions
Icemaker is not
making enough ice.
Demand exceeds ice storage
capacity.
The icemaker will produce approximately 70~210
cubes in a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve
fully open.
If the problem persists, it may be necessary to contact
a plumber.
Water filter has been exhausted. It is recommended that you replace the water filter:
Approximately every six months.•
When the water filter indicator turns on.•
When the water dispenser output decreases. •
When the ice cubes are smaller than normal.•
Low house water supply pressure. The water pressure must be between 20 and 120 psi on
models without a water filter and between 40 and 120
psi on models with a water filter.
Reverse Osmosis filtration system is
used.
Reverse osmosis filtration systems can reduce the water
pressure below the minimum amount and result in
icemaker issues. (Refer to Water Pressure section.)
Tubing connecting refrigerator to
house supply valve is kinked.
Straighten or repair the water supply line and arrange
it to prevent future kinks.
Doors are opened often or for long
periods of time.
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
Doors are not closed completely. If the doors are not properly closed, ice production
will be affected. See the Doors will not close
completely or pop open section in Parts & Features
Troubleshooting for more information.
The temperature setting for the
freezer is too warm.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
affected.
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