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16
PROBLEM POSSIBLE CAUSE
DOOR NOT CLOSING
PROPERLY
Package holding door open.
Check the door gasket; it may be out of position.
Refrigerator not level. See Installation Instructions.
Articulating mullion rotated out of position.
Rotate mullion against door liner and close door
FRESH FOOD FREEZER OR
COMPARTMENT TOO WARM
Temperature controls not set cold enough. See Temperature Controls.
Warm weather or frequent door openings.
Door left open for long time or freezer door left ajar.
Package may be holding door open.
FROST OR ICE CRYSTALS ON
FROZEN FOOD (Frost within
package is normal.)
Door left open or package holding door open.
Frequent or long door openings.
Freezer door left ajar.
SLOW ICE CUBE FREEZING Door may have been left open or freezer door left ajar.
Temperature of freezer compartment too warm.
ICE CUBES HAVE ODOR/
TASTE
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Ice storage bin needs to be emptied and washed.
Unsealed packages in freezer compartment may be transmitting odor/taste
to ice cubes.
Keep open box of baking soda in refrigerator; replace every 3 months.
Interior of refrigerator needs cleaning. See Care and Cleaning.
Poor-tasting incoming water. Replace water filter.
AUTOMATIC ICEMAKER
DOES NOT WORK
Icemaker power switch is in the O (off) position.
Water supply turned off, restricted or not connected. Call your installer for
proper water supply line connection.
Water filter clogged. Replace the filter or use the filter bypass plug.
Freezer compartment too warm.
Piled up cubes in storage bin may cause icemaker to shut off too soon. Level
cubes in bin.
Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes and turn
the icemaker back on.
MOISTURE FORMS ON
OUTSIDE OF REFRIGERATOR
Not unusual during periods of high humidity. Wipe surface dry.
Door left open or package holding door open.
Controlling humidity and temperature in the kitchen with air conditioning.
MOISTURE COLLECTS
INSIDE
In humid weather, air carries moisture into refrigerator when doors are
opened.
Controlling humidity and temperature in the kitchen with air conditioning.
REFRIGERATOR HAS ODOR Foods with strong odors should be tightly covered.
Check for spoiled food.
Interior needs cleaning. See Care and Cleaning.
Keep open box of baking soda in refrigerator; replace every 3 months.
SMALL OR HOLLOW CUBES Water filter clogged. Replace the filter or use the filter bypass plug.
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connected, remove the water filter and install the original bypass plug that
came with the unit.
CLICKING SOUND WHEN
FREEZER DRAWER IS
OPENED OR CLOSED
This unit is equipped with a hold shut feature, which can be heard when the
drawer front is within 2” of the face of the cabinet.
FREEZER DRAWER NOT
CLOSING PROPERLY
Package holding drawer open.
Drawer hold -shut needs reset, open drawer fully and forcefully close.
Questions?
Use this
problem
solver!
The Problem Solver
Bottom Freezer Refrigerator
Articulating mullion in
position for closing door
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