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5
EN
Problems Causes Solutions
Product does not work.
The plug is not fitted
correctly into the socket.
Plug the appliance into a
socket and switch on.
The jug or accessory is
not correctly positioned or
locked on the motor unit.
Check that the jug or
accessories are correctly
positioned and locked onto
the motor unit as shown in
the figure in the manual.
Excessive vibrations.
The product is not placed
on a flat, stable, heat-
resistant surface.
Place the product on a flat
surface.
Volume of ingredients is
too high.
Reduce the quantity of
ingredients processed.
Leak from the lid.
Volume of ingredients is
too high.
Reduce the quantity of
ingredients processed.
The lid is not correctly
positioned.
Lock the lid correctly on the
blender jug.
Leak from the base of the
blender jug.
The blender jug seal (C2) is
not positioned correctly or
is missing.
Reposition the seal and lock
the blade holder correctly.
Leak from the base of the
accessories.
The seal on the blade
unit (D2) or (E2) is not
positioned correctly or is
missing.
Reposition the seal on the
blade unit (C2) or (E2) and
lock it correctly onto the
bowl (F).
The blade does not turn
easily.
Pieces of food too large or
too hard.
Reduce the size or quantity
of ingredients processed.
Add liquid.
Impossible to lock the
blade unit with the gasket
(C1+C3) on the jug (C4).
The seal (C3) is not
positioned correctly.
Reposition the seal.
WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?
Your blender still does not work?
Contact an approved service centre (see list in service booklet).
You can customise your blender and obtain the following accessories from
an approved service centre: Herb chopper accessory (D), Spice grinder
accessory (E), or an additional blender jug (C).
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