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Troubleshooting
PROBLEM SOLUTION
The Refrigerator
does not work at all
or it does not chill
sufciently.
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct
temperature? Try setting it to a lower temperature.
• Is the Refrigerator in direct sunlight or located near a heat source?
• Is the back of the Refrigerator too close to the wall and therefore
keeping air from circulating?
The food in the
Refrigerator is frozen.
• Is the temperature control on the display set to the correct
temperature? Try setting it to a warmer temperature.
• Is the temperature in the room too low?
• Did you store the food with high water content in the coldest part
of the Refrigerator? Try moving those items into the body of the
Refrigerator instead of keeping them in the Cool Select Pantry™.
You hear unusual
noise or sounds.
• Check that the Refrigerator is level and stable.
• Is the back of the Refrigerator too close to the wall and therefore
keeping air from circulating?
• Was anything dropped behind or under the Refrigerator?
• A “ticking” sound is heard from inside the Refrigerator. It is
normal and occurs because various accessories are contracting
or expanding according to the temperature of the Refrigerator
interior.
The front corners and
vertical hinged section
of the appliance are
hot and condensation
is occurring.
• Some heat is normal as anti-condensators are installed in
the vertical hinged section of the Refrigerator to prevent
condensation.
• Is the Refrigerator door ajar? Condensation can occur when you
leave the door open for a long time.
Ice is not dispensing. • Did you wait for 12 hours after installation of the water supply line
before making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the Freezer temperature too warm? Try setting the Freezer
temperature lower.
You can hear water
bubbling in the
Refrigerator.
• This is normal. The bubbling comes from the refregerant
circulating throughout the tubing within the refrigerator.
There is a bad smell in
the Refrigerator.
• Check for spoiled food.
• Foods with strong odors(for example, fish) should be tightly
covered.
• Clean out your Freezer periodically and throw away any spoiled or
suspicious food.
Frost forms on the
walls of the Freezer.
• Is the air vent blocked? Remove any obstructions so air can
circulate freely.
• Allow sufcient space between the foods stored for efcient air
circulation.
• Is the Freezer drawer closed properly?
Water dispenser is not
functioning.
• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked? Make
sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the Refrigerator temperature is
too low? Try selecting a warmer setting on the main display panel.
Troubleshooting_31
03 TROUBLESHOOTING
DA99-01623A-05.indd 31 2010.10.15 8:33:22 AM
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