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Troubleshooting en
49
Fault Cause Troubleshooting
The appliance is not work-
ing.
There has been a power cut.
▶
Check whether the lighting in your
kitchen or other appliances are
working.
The programme does not
start.
You have not pressedStart/
Reload.
▶
Press Start/Reload.
Door is not closed. 1. Close the door.
2. Press Start/Reload to start the pro-
gramme.
Childproof lock is activated.
▶
→"Deactivating the childproof
lock", Page38
Finish in is activated.
▶
Check whether Finish in is activ-
ated.
→"Buttons", Page23
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the pro-
gramme.
The door cannot beopened. – –– is activated.
▶
Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload.
→"Resuming the programme when
the programme status is Rinse
Hold", Page37
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page37
Water level is too high.
▶
Start the Drainprogramme.
Power failure.
▶
Open the door using the emergency
release.
→"Emergency release", Page55
The water is not draining. Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page42
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