Operator’s Manual
Manuel du Utilisateur
Compact Series
09363300 • 7/20
Printed in USA
ENGLISH
FRANÇAIS
E10
Models
920025 – Classic 24
(SN 320000 +)
920028 – Compact 24 Track
(SN 320000 +)
920029 – Compact 24 Auto-Turn
(SN 320000 +)
920030 – Classic 24 Plus
(SN 320000 +)
Sno-Thro
®
WELCOME . . . . . . . . . . . . . . . . . . . . . . 1
Register Your Product!. . . . . . . . . . . . . . 1
SAFETY. . . . . . . . . . . . . . . . . . . . . . . . . 2
Practices & Laws . . . . . . . . . . . . . . . . . . 2
Emission Control System. . . . . . . . . . . . 2
Required Operator Training . . . . . . . . . . 2
Safety Alert Symbol . . . . . . . . . . . . . . . . 2
Signal Words . . . . . . . . . . . . . . . . . . . . . 2
Safety Decals. . . . . . . . . . . . . . . . . . . . . 3
Safety Rules. . . . . . . . . . . . . . . . . . . . . . 4
CONTROLS & FEATURES. . . . . . . . . . 8
Engine Key. . . . . . . . . . . . . . . . . . . . . . . 9
Primer Bulb . . . . . . . . . . . . . . . . . . . . . . 9
Fuel Valve . . . . . . . . . . . . . . . . . . . . . . . 9
Electric Start Button . . . . . . . . . . . . . . . . 9
Choke Control Knob. . . . . . . . . . . . . . . . 9
Speed Selector Lever . . . . . . . . . . . . . . 9
Auger . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Impeller . . . . . . . . . . . . . . . . . . . . . . . . . 9
Shear Bolt . . . . . . . . . . . . . . . . . . . . . . . 9
Attachment Clutch Lever (Right Side) . . 10
Traction Drive
Clutch Lever (Left Side) . . . . . . . . . . . . 10
Dual Handle Interlock. . . . . . . . . . . . . . . 10
Discharge Chute Rotation Lever . . . . . . 10
Discharge Chute Deflector Lever. . . . . . 10
Scraper Blade . . . . . . . . . . . . . . . . . . . . 10
Skid Shoe. . . . . . . . . . . . . . . . . . . . . . . . 10
Axle Lock Pin . . . . . . . . . . . . . . . . . . . . . 11
Auto-Turn™ Steering . . . . . . . . . . . . . . . 11
Height Adjustment Lever (Right Side) . . 11
OPERATION . . . . . . . . . . . . . . . . . . . . . 11
Emergency Stopping . . . . . . . . . . . . . . . 11
Before Operating Unit . . . . . . . . . . . . . . 11
Start The Engine . . . . . . . . . . . . . . . . . . 11
Operate Unit. . . . . . . . . . . . . . . . . . . . . . 12
Stop the Engine . . . . . . . . . . . . . . . . . . . 13
Transport Unit . . . . . . . . . . . . . . . . . . . . 13
MAINTENANCE . . . . . . . . . . . . . . . . . . 13
Service Position. . . . . . . . . . . . . . . . . . . 13
Maintenance Schedule . . . . . . . . . . . . . 14
Service Parts . . . . . . . . . . . . . . . . . . . . . 14
Add Fuel Stabilizer. . . . . . . . . . . . . . . . . 14
Check Dual Handle Interlock . . . . . . . . . 14
Check Fasteners . . . . . . . . . . . . . . . . . . 14
Check Clutch Operation. . . . . . . . . . . . . 14
Check Tire Pressure . . . . . . . . . . . . . . . 14
Check Engine Oil . . . . . . . . . . . . . . . . . . 15
Change Engine Oil. . . . . . . . . . . . . . . . . 15
Check Auger Gearcase Oil . . . . . . . . . . 15
Lubricate Unit. . . . . . . . . . . . . . . . . . . . . 15
ADJUSTMENTS . . . . . . . . . . . . . . . . . . 18
Adjust Scraper Blade . . . . . . . . . . . . . . . 18
Adjust Skid Shoes . . . . . . . . . . . . . . . . . 18
Replace Shear bolts . . . . . . . . . . . . . . . 18
Adjust Discharge
Chute Deflector Lever . . . . . . . . . . . . . 19
Adjust Discharge Chute. . . . . . . . . . . . . 19
Adjust Speed Selector Lever . . . . . . . . . 19
Adjust Attachment Clutch & Brake. . . . . 20
Adjust Traction Drive Clutch . . . . . . . . . 22
Adjust Track Tension. . . . . . . . . . . . . . . 23
Adjust Height-Adjustment Cable . . . . . . 24
TROUBLESHOOTING . . . . . . . . . . . . . 25
STORAGE . . . . . . . . . . . . . . . . . . . . . . . 27
Short Term. . . . . . . . . . . . . . . . . . . . . . . 27
Long Term . . . . . . . . . . . . . . . . . . . . . . . 27
Start-of-Season Fuel Preparation . . . . . 27
ACCESSORIES. . . . . . . . . . . . . . . . . . . 27
SPECIFICATIONS. . . . . . . . . . . . . . . . . 28
WARRANTY . . . . . . . . . . . . . . . . . . . . . 29
TABLE OF CONTENTS
EN - 1
© 2020 • AriensCo • Brillion, WI 54110
WELCOME
Congratulations on your purchase and welcome to the Ariens family! Every machine in the
Ariens lineup is designed for long-lasting and unsurpassed performance. We are confident your
machine will be part of your family for many years to come.
Have Questions or Need Assistance?
www.ariens.com
A parts manual for your unit is available for free download
or purchase at www.ariens.com.
REGISTER YOUR PRODUCT!
It is extremely important to register your
product at time of purchase. Product
registration activates the warranty and
establishes a communication link from
AriensCo.
Locate the model and serial number decal on
your unit and register those numbers online at
www.ariens.com. See Figure 1 for decal
location. Be aware that the original selling
dealer may have already completed product
registration on behalf of the original
purchaser.
Record model number here.
Record serial number here.
Figure 1
Model & Serial Number
Decal
MANUALS
Before operating or servicing the unit, carefully
and completely read the manuals provided with
the unit. They contain safety instructions and
important information about unit controls.
The engine on this unit is covered by a
separate manual. Refer to the engine manual
for engine service recommendations. Contact
the engine manufacturer for a replacement
manual if necessary.
Your dealer must review important information
in this manual with you before or upon delivery
of the unit. It is your responsibility to read and
understand all safety precautions and
instructions in the manuals. If you do not
understand or have difficulty following the
instructions, contact your Ariens dealer for
assistance. To locate your nearest Ariens
dealer, go to www.ariens.com.
DISCLAIMER
Ariens reserves the right to discontinue, make
changes to, and add improvements upon its
products at any time without public notice or
obligation. The descriptions and specifications
contained in this manual were in effect at
printing. Equipment described in this manual
may be optional. Some illustrations may not be
applicable to your unit.
EN - 2
Read these safety rules and follow them
closely. Failure to follow these rules could
lead to loss of control of unit, severe personal
injury or death to you or bystanders, or result
in damage to property or the machine.
PRACTICES & LAWS
Practice usual and customary safe working
precautions. Learn applicable rules and laws
in your area. Always follow the practices set
forth in this manual.
EMISSION CONTROL SYSTEM
This equipment and/or its engine may include
exhaust and evaporative emissions control
system components required to meet U.S.
Environmental Protection Agency (EPA)
and/or California Air Resources Board
(CARB) regulations. Tampering with emission
controls and components by unauthorized
personnel may result in severe fines or
penalties. Emission controls and components
can only be adjusted by an Ariens dealer or
an authorized engine manufacturer's service
center. Contact your Ariens Equipment
Retailer concerning emission controls and
component questions.
REQUIRED OPERATOR
TRAINING
Read and understand the
Operator's Manual and decals
on the unit. This information is
for your safety and the proper
use of your equipment.
Failure to follow these
instructions and warnings may cause death
or serious injury. If you have purchased this
product from an Ariens dealer, the dealer can
provide you with training.
Familiarize yourself and any other operators
with all controls and the safe use of the
features of this unit. If you loan, rent or sell
this product to others, provide them with all
manuals.
If you have any questions, please call our
customer support line at 920-756-4688 or
contact us at www.ariens.com. Do not use
this equipment if, after reading the Operator's
Manual and the on-board decals, you have
any questions about the safe use of this
product.
SAFETY ALERT SYMBOL
SIGNAL WORDS
The safety alert symbol above and signal
words below are used on decals and in this
manual. Read and understand all safety
messages.
1. Danger
2. Warning
3. Caution
SAFETY
WARNING: AVOID INJURY.
This snow thrower is capable of
crushing or amputating body
parts. Failure to observe the
safety instructions in the
manuals and on decals could
result in serious injury or death.
ALWAYS disengage auger, stop
unit and engine, remove key and
allow moving parts to stop
before leaving operator’s
position.
This is the safety alert symbol. It
means:
• ATTENTION!
• YOUR SAFETY IS
INVOLVED!
When you see this symbol:
• BECOME ALERT!
• OBEY THE MESSAGE!
DANGER: Indicates an
IMMINENTLY HAZARDOUS
SITUATION! If not avoided,
WILL RESULT in death or
serious injury.
WARNING: Indicates a
POTENTIALLY HAZARDOUS
SITUATION! If not avoided,
COULD RESULT in death or
serious injury.
CAUTION: Indicates a
POTENTIALLY HAZARDOUS
SITUATION! If not avoided, MAY
RESULT in minor or moderate
injury. It may also be used to
alert against unsafe practices.
EN - 3
4. Notice
NOTICE: Indicates information or procedures
that are considered important but not hazard
related. If not followed, property damage
could result.
5. Important
IMPORTANT: Indicates general reference
information worthy of special attention.
SAFETY DECALS
The safety decals on your machine are visual
reminders of the important safety information
in this manual. All messages on your unit
must be fully understood and carefully
followed. Safety decals on the machine are
explained below.
Always replace missing or damaged safety
decals. Replacement decal information is in
the parts manual for your machine. Decals
can be ordered from your dealer.
See Figure 2 for safety decal locations.
Safety Decal Locations
Safety Decal Descriptions
080000945
08000519B
Figure 2
3
2
1
1. CAUTION!
Danger!
Only use clean-out tool to
clear blockages. NEVER
use your hands.
NEVER direct discharge
towards persons or property
that may be injured or
damaged by thrown objects.
Keep people away from unit
while operating. Keep
children out of work area
and under watchful care of a
responsible adult.
Stop engine, remove key,
and read manual before
making any repairs or
adjustments.
Read operator’s manual.
Wear appropriate hearing
protection.
EN - 4
SAFETY RULES
The following safety instructions are based
on the B71.3 specifications of the American
National Standards Institute in effect at the
time of production.
2. DANGER!
Danger!
ROTATING PARTS! Only
use clean-out tool to clear
blockages. NEVER use your
hands.
High-speed auger / impeller
rotates below discharge
opening. Wait for all moving
parts to stop before
removing clogs or servicing.
3. DANGER!
Danger!
ROTATING PARTS! Keep
clear of auger while engine
is running.
• Read operator’s manual.
• Allow operation only by
properly-trained adult,
never children.
• Stop engine and remove
ignition key prior to
leaving the operator’s
position for any reason.
• Keep all controls, guards
and safety devices
properly serviced and
functional.
• NEVER direct discharge
towards persons or
property that may be
injured or damaged by
thrown objects.
Training
Read, understand and follow all instructions
on the machine and in the manual(s) before
operating this unit. Be thoroughly familiar
with the controls and the proper use of the
equipment. Know how to stop the unit and
disengage the controls quickly.
Never allow children to operate or play on or
near the equipment. Never allow adults to
operate the equipment without proper
instruction.
Keep the area of operation clear of all
persons, particularly small children. Be alert
and shut off unit if children enter area.
Exercise caution to avoid slipping or falling,
especially when operating the snow thrower
in reverse.
Always remove key and/or wire from spark
plug before assembly, maintenance or
service. Unintentional engine start up can
cause death or serious injury.
Complete a walk-around inspection of the
unit to understand the unit, your work area
and all safety decals.
Understand how to operate all controls, the
functions of all controls and how to STOP in
an emergency.
Preparation
Always check overhead and side clearances
carefully before operation.
Always be aware of traffic when operating
near streets or along curbs.
Thoroughly inspect the area where the
equipment is to be used and remove all
doormats, sleds, boards, toys, wires and
other foreign objects.
Disengage all clutches and shift into neutral
before starting the engine.
Use extension cords and receptacles as
specified by the manufacturer for all units
with electric drive motors or electric starting
motors.
EN - 5
Handle fuel with care; it is highly flammable.
• Use an approved fuel container.
• Never add fuel to a running engine or hot
engine.
• Fill fuel tank outdoors with extreme care.
Never fill fuel tank indoors.
• Never fill containers inside a vehicle or
on a truck or trailer bed with a plastic
liner. Always place containers on the
ground, away from your vehicle, before
filling.
• When practical, remove gas-powered
equipment from the truck or trailer and
refuel it on the ground. If this is not
possible, then refuel such equipment on
a trailer with a portable container, rather
than from a gasoline dispenser nozzle.
• Keep the nozzle in contact with the rim of
the fuel tank or container opening at all
times, until refueling is complete. Do not
use a nozzle lock-open device.
• Replace gasoline cap securely and wipe
up spilled fuel.
• If fuel is spilled on clothing, change
clothing immediately.
Adjust the auger / impeller housing height to
clear gravel or crushed rock surface.
Never attempt to make any adjustments
while the engine is running (except when
specifically recommended by manufacturer).
Always allow unit and engine to adjust to
outdoor temperature before clearing snow.
Operation
Disengage all controls before starting
engine.
Never leave a running unit unattended.
Always stop engine and remove key before
leaving unit to prevent unauthorized use.
Do not put hands or feet near or under
rotating parts. Keep clear of the discharge
opening at all times.
Moving and/or rotating parts can cut off body
parts such as fingers or a hand. NEVER
place your hands, other body part or clothing
near any moving parts while unit is running.
Always keep hands away from all pinch
points.
Do not touch parts which might be hot from
operation. Allow parts to cool before
attempting to maintain, adjust or service.
Thrown objects can cause injury. Check for
weak spots on docks, ramps or floors. Avoid
uneven work areas and rough terrain and
stay alert for hidden hazards.
Exercise extreme caution when operating on
or crossing gravel drives, walks or roads.
Stay alert for hidden hazards or traffic.
After striking a foreign object, stop the
engine, remove the wire from the spark plug,
disconnect the cord on electric motors,
thoroughly inspect the snow thrower for any
damage, and repair the damage before
restarting and operating the snow thrower.
If the unit should start to vibrate abnormally,
stop the engine and check immediately for
the cause. Vibration is generally a warning
of trouble.
Stop the engine whenever you leave the
operating position, before unclogging the
auger / impeller housing or discharge chute,
and when making any repairs, adjustments
or inspections.
When cleaning, repairing or inspecting the
snow thrower, stop the engine and make
certain the auger / impeller and all moving
parts have stopped. Disconnect the spark
plug wire and keep the wire away from the
plug to prevent someone from accidentally
starting the engine.
Do not run the engine indoors, except when
starting the engine and for transporting the
snow thrower in or out of the building. Open
the outside doors; exhaust fumes are
dangerous.
Never operate the snow thrower without
proper guards, and other safety protective
devices in place and working.
Always stand clear of the discharge area
when operating this unit.
Never direct the discharge toward people or
areas where injury or property damage can
occur from thrown objects. Keep children
and others away.
Do not overload the machine capacity by
attempting to clear snow at too fast a rate.
Never operate the machine at high transport
speeds on slippery surfaces. Look behind
and use care when operating in reverse.
Do not operate in reverse unless absolutely
necessary. Always back up slowly and look
down and behind before and while backing.
Do not carry passengers.
EN - 6
Disengage attachment when not in use and
when traveling from one work area to
another.
Disengage power to the auger / impeller
when snow thrower is transported or not in
use.
Use only attachments and accessories
approved by the manufacturer of the snow
thrower (such as wheel weights,
counterweights or cabs).
This product is equipped with an internal
combustion engine. Do not use unit on or
near any unimproved, forest-covered or
brush-covered land unless exhaust system
is equipped with a spark arrester meeting
applicable local, state or federal laws. A
spark arrester, if used, must be maintained
in effective working order by operator.
Never operate the snow thrower without
good visibility or light. Always be sure of
your footing, and keep a firm hold on the
handles. Walk; never run.
Never operate unit after or during the use of
medication, drugs or alcohol. Safe operation
requires complete and unimpaired attention
at all times.
Never allow anyone to operate this unit
when their alertness or coordination is
impaired.
Never touch a hot engine or muffler.
Avoid contact with sharp edges; sharp
edges can cut.
Do not throw snow higher than necessary.
Clearing a Clogged Discharge Chute
Hand contact with the rotating auger /
impeller inside the discharge chute is the
most common cause of injury associated
with snow throwers. Never use your hand to
clean out the discharge chute.
To clear the chute:
1. SHUT THE ENGINE OFF!
2. Wait 10 seconds to be sure the auger /
impeller blades have stopped rotating.
3. Always use a clean-out tool, not your
hands.
Maintenance and Storage
Secure unit so it will not tip over during
maintenance.
Before cleaning, removing clogs or making
any inspections, repairs, etc., disengage
clutch(es), stop engine, remove key, allow
moving parts to stop and hot parts to cool.
Check shear bolts and other bolts at
frequent intervals for proper tightness to be
sure the equipment is in safe working
condition.
Check clutch and brake operation
frequently.
Do not change engine governor settings and
do not over-speed engine.
Adjust and service as required. Motion of
drive wheels and auger / impeller must stop
quickly when clutch levers are released.
Always maintain unit in safe operating
condition. Damaged or worn out muffler can
cause fire or explosion.
Keep unit free of ice or other debris. Clean
up oil or fuel spills.
Always keep protective structures, guards,
and panels in good repair and secured in
place. Never modify or remove safety
devices.
Never store the machine with fuel in the fuel
tank inside a building where ignition sources
are present such as hot water heaters,
space heaters or clothes dryers. Close fuel
valve and allow the engine to cool
completely before storing in any enclosure
or covering the unit.
Always refer to operator's manual for
important details if the snow thrower is to be
stored for an extended period.
Maintain or replace safety and instruction
labels as necessary.
Run the machine a few minutes after
throwing snow to prevent freeze-up of the
auger / impeller.
Personal Protection
Do not operate the equipment without
wearing adequate winter garments. Avoid
loose fitting clothing that can get caught in
moving parts. Wear footwear that will
improve footing on slippery surfaces.
Wear adequate safety gear, including safety
glasses with side shields and protective
gloves.
EN - 7
Do not wear loose clothing or jewelry, and tie
back hair that may get caught in rotating
parts.
NEVER attempt to unclog or clean unit while
engine is running. Rotating auger / impeller
can cause serious injury.
Protect eyes, face and head from objects
that may be thrown from unit. Wear
appropriate hearing protection.
Always wear safety glasses or eye shields
during operation or while performing an
adjustment or repair to protect eyes from
foreign objects that may be thrown from the
machine.
Slope Operation
Exercise extreme caution when operating on
slopes. DO NOT operate on steep slopes.
DO NOT clear snow across the face of
slopes; go up and down. Keep all movement
on slopes slow and gradual.
Use a slow speed to avoid stops or shifts on
slopes. Avoid starting or stopping on a
slope. Do not park unit on a slope unless
absolutely necessary. When parking on a
slope always block the wheels.
Do not operate near drop-offs, ditches, or
embankments. Unit can suddenly turn over if
a wheel is over the edge of a cliff or ditch, or
if an edge caves in.
Fuel
DO NOT run engine in an enclosed area.
Always provide good ventilation. Fumes
from engine exhaust can cause injury or
death.
Fuel is highly flammable and its vapors are
explosive. Handle with care. Use only an
approved gasoline container with an
appropriately-sized dispensing spout.
No smoking, no sparks, no flames. Always
allow engine to cool before servicing.
Never fill fuel tank when engine is running or
hot from operation.
Never fill or drain fuel tank indoors.
Replace fuel cap securely and clean up
spilled fuel.
Never fill fuel containers inside a vehicle or
on a truck or trailer bed with a plastic liner.
Always place containers on the ground away
from your vehicle before filling.
When practical, remove gas-powered
equipment from the truck or trailer and refuel
it on the ground. If this is not possible, then
refuel on a trailer with a portable container,
rather than from a gasoline dispenser
nozzle.
Keep the nozzle in contact with the rim of
the fuel tank or container opening at all
times until fueling is complete. Do not use a
nozzle lock-open device.
If fuel is spilled on clothing, change clothing
immediately.
Properly remove fuel before tipping unit up
onto housing to avoid spills.
Towing/Transporting
Always stop engine, remove key and close
fuel valve or drain fuel when transporting
unit on a truck or trailer.
Use extra care when loading or unloading
unit onto trailer or truck. Secure unit chassis
to transport vehicle. Never secure from rods
or linkages that could be damaged. Do not
transport machine while engine is running.
Accessories
Use only attachments recommended by
AriensCo that are appropriate to your use
and can be used safely in your application.
EN - 8
1. Engine Key
2. Primer Bulb
3. Fuel Tank and Cap
4. Fuel Valve
5. Electric Start Button
6. Choke Control Knob
7. Oil Fill / Dipstick
8. Oil Drain
9. Recoil Starter Handle
10. Speed Selector Lever
11. Auger
12. Impeller
13. Shear Bolt (2)
14. Replacement Shear Bolt (2)
15. Attachment Clutch Lever
16. Traction Drive Clutch Lever
17. Height Adjustment Lever (Model 920028)
18. Discharge Chute Rotation Lever
19. Discharge Chute Deflector Lever
20. Scraper Blade
21. Skid Shoe (2)
22. Axle Lock Pin (2) (Models 920025,
920030)
23. Snow Clean-out Tool
24. Discharge Chute
25. Discharge Chute Deflector
26. Belt Cover
27. Gearcase
CONTROLS & FEATURES
19
26
12
22
21
15
23
20
25
10
18
11
13
6
5
9
8
7
2
4
16
17
24
Figure 3
27
7
3
14
6
9
3
5
4
1
8
2
1
Models 920028,
920029, 920030
Model 920025
EN - 9
See Figure 3 for all controls and features
locations.
ENGINE KEY
Models 920028, 920029, 920030
See Figure 4.
Controls power to the engine. The key cannot
be removed when in the run position.
Model 920025
See Figure 5.
The removable engine key must be inserted
for engine to start. Remove engine key to
shut off engine.
PRIMER BULB
Adds fuel to engine for easier start on cold
engines.
FUEL VALVE
See Figure 6.
Controls fuel flow to the engine.
ELECTRIC START BUTTON
Starts a correctly choked engine.
CHOKE CONTROL KNOB
See Figure 7.
Controls airflow to the engine.
SPEED SELECTOR LEVER
See Figure 8.
Controls the speed of forward and reverse
travel.
AUGER
Rotates to bring snow into impeller.
IMPELLER
Throws snow out discharge chute.
SHEAR BOLT
Secures auger to shaft and helps prevent
gearcase and gearcase component damage.
WARNING: Read and
understand the Safety section
before proceeding.
Figure 4
Stop
Run
Figure 5
Off
On
Figure 6
Figure 7
66
55 443322221111
Figure 8
EN - 10
ATTACHMENT CLUTCH LEVER
(RIGHT SIDE)
See Figure 9.
Controls auger / impeller movement.
TRACTION DRIVE CLUTCH
LEVER (LEFT SIDE)
See Figure 10.
Allows unit to travel forward and in reverse.
DUAL HANDLE INTERLOCK
Allows auger / impeller to rotate without
holding attachment clutch lever continuously.
Auger continues to turn until both clutch
levers are released.
DISCHARGE CHUTE ROTATION
LEVER
See Figure 11.
Rotates discharge chute left or right to control
snow discharge.
DISCHARGE CHUTE DEFLECTOR
LEVER
See Figure 12.
Moves discharge deflector up or down to
control height of snow discharge.
SCRAPER BLADE
Contacts the surface being cleared and
protects the housing from damage during
normal use.
SKID SHOE
Controls the distance between the scraper
blade and the surface.
Figure 9
Figure 10
Figure 11
Figure 12
EN - 11
AXLE LOCK PIN
Models 920025, 920030
Engages or disengages wheels with axle
rotation, allowing for wheel drive or
freewheeling. See Set Axle Lock Pin on
page 12.
AUTO-TURN™ STEERING
Model 920029
Automatically locks or unlocks wheels to
allow unit to turn more precisely.
HEIGHT ADJUSTMENT LEVER
(RIGHT SIDE)
Model 920028
See Figure 13.
Raises or lowers auger housing for various
snow-clearing situations.
IMPORTANT: All references to left, right, front
or rear are given from the perspective of
operator in operator’s position, facing the
direction of forward travel.
EMERGENCY STOPPING
1. Release both clutch levers.
2. Turn engine key to stop position and
remove key.
3. Wait for all moving parts to stop before
leaving operator’s position.
BEFORE OPERATING UNIT
IMPORTANT: Register your product! See
Register Your Product! on page 1.
1. Check for a frozen impeller.
a. Turn engine key to stop position and
remove key.
b. Engage attachment clutch lever and
pull recoil starter handle.
c. If handle does not pull, move unit to a
warm area to thaw.
2. Check fuel level and add fuel if needed.
IMPORTANT: Use fresh unleaded fuel with
an octane rating of at least 87. DO NOT use
E85 blended fuels; the engine is not E20 /
E30 / E85 compatible. The maximum
recommended ethanol content is 10%. Ariens
recommends using a quality fuel stabilizer in
all fuel. See Short Term on page 27.
3. Check engine oil level and add oil if
needed. Refer to engine manual.
4. Check function of controls.
• Attachment Clutch Lever
• Traction Drive Clutch Lever
• Dual Handle Interlock
5. Know how to stop in an emergency. See
Emergency Stopping on page 11.
START THE ENGINE
1. Electric Start: Connect power cord to
starter and then into 120V 3-wire
grounded outlet.
IMPORTANT: Use a power cord that is UL
listed or CSA certified, rated for a minimum of
13 amps, grounded and labeled as suitable
for outdoor use.
2. Turn fuel valve to on position.
3. Models 920028, 920029, 920030: Insert
engine key and set engine switch to run
position.
Model 920025: Insert engine key.
4. Cold Engines Only: Press primer bulb
3times.
5. Turn choke control knob to on position.
6. Electric Start: Press electric start button.
NOTICE: DO NOT run starter more than 10
times at intervals of 5 seconds on / 5 seconds
off or overheating and damage may occur.
7. Recoil Start: Pull recoil starter handle.
a. Grasp handle and pull rope out slowly
until it pulls harder.
OPERATION
WARNING: AVOID INJURY.
Read and understand the Safety
section before proceeding.
Figure 13
EN - 12
b. Pull handle firmly and quickly with a
rapid, continuous full-arm stroke.
Repeat until engine starts. If engine
does not start, see Troubleshooting
on page 25.
c. Let handle rewind slowly after engine
starts. DO NOT let handle snap
against engine.
8. Gradually turn choke off as engine
warms.
9. Electric Start: Disconnect power cord
from outlet and then from starter.
OPERATE UNIT
1. Rotate discharge chute and move
deflector to desired positions.
2. Select desired speed.
3. Engage attachment clutch.
NOTICE: Stop auger when traveling between
work areas.
4. Engage traction drive clutch.
NOTICE: Release lever before changing
speed.
Adjust Track Angle
Model 920028
See Figure 14.
• To clear snow on gravel or uneven surfaces
or to travel between work areas, squeeze
height adjustment lever and push down on
handlebars to raise auger housing.
• To clear packed snow, squeeze lever and
lift up on handlebars to lower housing.
Set Axle Lock Pin
Models 920025, 920030
NOTICE: Wheels must be locked in the outer
axle holes when using tire chains.
See Figure 15.
Axle lock pins may be positioned so both
wheels lock with axle rotation for greater
traction, or so one wheel is unlocked from
axle and rotates freely for easier turning.
For greater traction:
1. Align both wheel hub holes with inner
axle holes and insert lock pins.
For easier right turns:
1. Remove lock pin from right wheel hub.
2. Insert lock pin through outer axle hole.
For easier left turns:
1. Remove lock pin from left wheel hub.
2. Insert lock pin through outer axle hole.
CAUTION: One wheel MUST be
locked with axle at all times.
Figure 14
Normal Operation
Raised Position
Lowered Position
EN - 13
IMPORTANT: Model 920029: When the unit
is turned left or right, the Auto-Turn
TM
differential automatically unlocks wheels for
easier turning. On a straight path, the
differential locks both wheels in place for best
traction.
Clear a Clogged Discharge Chute
1. Stop engine, remove key and wait for all
moving parts to stop and for hot parts to
cool.
2. Use the snow clean-out tool to clear the
clog.
3. Return the tool to its storage position on
the auger housing.
STOP THE ENGINE
1. Release traction drive clutch lever.
2. Run auger / impeller for a few minutes to
remove loose or melting snow to prevent
impeller from freezing.
3. Release attachment clutch lever.
4. Models 920028, 920029, 920030: Turn
engine key to stop position and remove
key.
Model 920025: Remove engine key.
5. Turn fuel valve to off position.
TRANSPORT UNIT
1. Stop engine, remove key and close fuel
valve.
2. Secure unit chassis to transport vehicle.
NOTICE: NEVER secure from rods or
linkages that could be damaged.
Your Ariens dealer can provide service and
adjustments to keep your unit operating at
peak efficiency. Contact an authorized engine
manufacturer’s service center for engine
service.
SERVICE POSITION
See Figure 16.
WARNING: NEVER use your
hand to clean out discharge
chute.
Figure 15
Wheel Spins
Freely
Wheel Locked for
Traction
MAINTENANCE
WARNING: Read and
understand the Safety section
before proceeding.
WARNING: AVOID INJURY.
Before tipping unit, close fuel
valve and drain fuel from tank
and fuel system. (Refer to
engine manual for instructions.)
Make sure unit is secure and will
not tip.
Figure 16
EN - 14
MAINTENANCE SCHEDULE
SERVICE PARTS
See your Ariens dealer to purchase service
parts for your unit.
ADD FUEL STABILIZER
Add fuel stabilizer to gasoline at time of
purchase to help ensure the best
performance over the life of that fuel. See
Short Term on page 27.
CHECK DUAL HANDLE
INTERLOCK
1. Stop engine.
2. Engage attachment clutch and then the
traction drive clutch.
3. Release the attachment clutch lever. The
attachment clutch should stay engaged
until the traction drive clutch lever is
released.
IMPORTANT: If dual handle interlock does
not operate correctly, adjust or repair as
directed in the service manual for your unit.
CHECK FASTENERS
Check for loose hardware.
CHECK CLUTCH OPERATION
• Auger / impeller must stop within 5 seconds
when attachment clutch lever is released.
• Wheels must stop quickly when traction
drive clutch lever is released.
IMPORTANT: If clutches do not engage or
disengage correctly, see Adjust Attachment
Clutch & Brake on page 20 or Adjust Traction
Drive Clutch on page 22. Refer to the service
manual for your unit for more information
about clutch repairs.
CHECK TIRE PRESSURE
Models 920025, 920029, 920030
Keep tires inflated to pressure listed on tire
sidewall.
Service Performed
Each Use
Every 5 hrs.
Every 25 hrs.
Annually
As Needed
Add Fuel Stabilizer *
Check Attachment Drive
Clutch Operation
•
Check Traction Drive
Clutch Operation
•
Check Dual Handle
Interlock
•
Check Fasteners •
Check Tire Pressure
(Models 920025, 920029,
920030)
••
Check Track Tension
(Model 920028)
•
Replace Spark Plug ** •
Check Engine Oil ** •
Change Engine Oil ** • •
General Lubrication • •
Check Auger Gearcase Oil • •
* See Add Fuel Stabilizer on page 14.
** Refer to engine manual for instructions.
Description Part No.
Ariens Hi-Temp Grease
• 97 ml (3 oz) cartridges (3)
• 414 ml (14 oz) cartridge (1)
00036800
00036700
Ariens L3 Lube – 237 ml (8 oz) 00068800
Shear Bolt and Nut 53200500
Gearcase Seal Washer 06400920
20 Watt Headlight Bulb
(Models 920028, 920029)
00432600
Ariens 5W-30 Engine Oil
• 473 ml (16 oz)
• 946 ml (32 oz)
00091000
00067600
Fuel Stabilizer – 118g ml (4 oz)
• Except Canada
• For Canada Only
04730400
04742500
WARNING: AVOID INJURY.
Explosive separation of tire and
rim parts is possible.
• DO NOT inflate tires above
the recommended pressure.
• DO NOT inflate tires with a
compressor; use a hand
pump.
• DO NOT stand in front of tire
assembly when inflating. Use
a clip-on chuck and extension
hose long enough to allow you
to stand to one side.
• DO NOT mount a tire without
proper equipment and
experience.
EN - 15
CHECK ENGINE OIL
NOTICE: Engine oil level must be maintained
at correct level or engine damage may occur.
Refer to engine manual.
CHANGE ENGINE OIL
Refer to engine manual.
CHECK AUGER GEARCASE OIL
1. Place unit on flat, level surface.
2. Remove oil fill plug. See Figure 17.
IMPORTANT: DO NOT remove gearcase
cover.
3. Check oil level with a suitable measuring
device, such as a clean screwdriver and
add oil if needed. Oil level must be
4.1 cm – 4.8 cm (1.6" – 1.9") from the flat
surface of the gearcase cover.
IMPORTANT: Ariens recommends using only
Ariens L3 synthetic severe duty gear lube
(see Service Parts on page 14). Using other
lubricants will not automatically void unit
warranty, but the warranty will not cover
damage caused by using unauthorized
lubricants.
4. Inspect oil fill plug for wear or rubber
deterioration and replace if needed.
5. Reinstall oil fill plug. Torque to 9 N•m
(80 lb-in).
IMPORTANT: DO NOT over torque.
Measurements are given in pound force
inches (lb-in) and not pound force foot (lb-ft).
IMPORTANT: Incorrect torquing and failure to
install or correctly torque oil fill plug may void
gearcase warranty.
LUBRICATE UNIT
Ariens recommends using Ariens Hi-Temp
Grease or equivalent (see Service Parts) to
lubricate fittings. Lubricate each season or
every 25 hours of operation.
IMPORTANT: Wipe each fitting clean before
and after lubrication.
Remove Bottom Cover
Models 920025, 920029, 920030
1. Place unit in service position. See
Figure 16.
2. Remove six hex bolts retaining cover and
remove cover. Save for reinstallation.
Model 920028
See Figure 18.
1. Place unit in service position. See
Figure 16.
2. Remove three top-lock flange nuts
retaining height-adjuster plate to height-
adjuster bracket.
3. Remove height-adjuster plate and three
spacers on the round head square neck
bolts. The height-adjuster stop will be
attached to the rear axle.
4. Slide height-adjuster stop to the right and
rotate it away from frame.
5. Remove six bolts retaining bottom cover
and remove cover. Rotate track carriage
as needed to remove cover.
1. Auger Gearcase Cover
2. Oil Fill Plug
1
2
Figure 17
CAUTION: The track carriage
will rotate freely without the
height-adjuster bracket. Keep
fingers and hands away from
pinch points.
EN - 16
Lubricate Unit
Use the following key for all lubrication
procedures.
Traction Drive
1. Lubricate as shown in Figures 19, 20, 21,
22, 23 and 24.
IMPORTANT: DO NOT allow grease or oil to
cont act friction disc, friction
plate or belts.
2. Reinstall bottom cover and return unit to
operating position.
1. Top-lock Flange Nut
2. Height Adjuster Plate
3. Height Adjuster Stop
4. Bottom Cover
5. Rear Axle
6. Spacer
Figure 18
3
6
2
1
4
5
* = Lubricate on Both Sides
Grease
Oil
Figure 19
*
*
*
Models 920025, 920030
Figure 20
Models 920025, 920030
EN - 17
Auger Shaft
See Figure 25.
1. Remove shear bolt nuts and bolts.
2. Apply grease at the grease zerks.
3. Hand rotate auger on auger shaft.
4. Align shear bolt holes in auger with shear
bolt holes in shaft.
5. Insert bolts through holes.
6. Secure bolts with nuts.
7. Tighten bolts to 7.9 N•m – 16.5 N•m
(5.8 lb-ft – 12.2 lb-ft). If a torque wrench is
unavailable, tighten bolts until they no
longer spin freely. DO NOT overtighten.
Figure 21
Model 920028
Figure 22
Model 920028
*
*
Figure 23
Model 920029
*
*
*
Figure 24
Model 920029
EN - 18
ADJUST SCRAPER BLADE
The auger housing may be damaged if blade
wears down too much.
1. Tip unit back onto handlebar, support
auger housing and loosen nuts retaining
blade.
2. Lower blade and tighten nuts.
3. Adjust skid shoes. See Adjust Skid Shoes
on page 18.
NOTICE: ALWAYS adjust skid shoes after
adjusting blade to prevent premature wear of
blade and auger housing damage.
ADJUST SKID SHOES
See Figure 26.
1. Place unit on a hard, flat surface.
2. Place a spacer under each scraper blade
end.
• Use two 3 mm (1/8") thick spacers for
hard, smooth surfaces.
• Use two 13 mm (1/2") thick spacers for
uneven or gravel surfaces.
3. Loosen skid shoe hardware and lower
skid shoes to contact surface. Adjust both
shoes equally.
4. Tighten skid shoe hardware.
REPLACE SHEAR BOLTS
Replace shear bolts if obstruction stops auger
rotation and shear bolts break.
See Figure 27.
IMPORTANT: Ariens recommends using only
Ariens OEM shear bolts when replacing
shear bolts. See Service Parts on page 14.
See Figure 28.
1. Align shear bolt holes in auger with shear
bolt holes in the shaft.
2. Insert bolts through holes.
3. Secure bolts with nuts.
4. Tighten bolts to 7.9 N•m – 16.5 N•m
(5.8 lb-ft – 12.2 lb-ft). If a torque wrench is
unavailable, tighten bolts until they no
longer spin freely. DO NOT overtighten.
ADJUSTMENTS
WARNING: AVOID INJURY.
Read and understand the Safety
section before proceeding.
Figure 25
*
Figure 26
1. Scraper Blade
2. Spacer
3. Skid Shoe
1
3
2
Figure 27
1
1. Replacement Shear Bolts
EN - 19
ADJUST DISCHARGE CHUTE
DEFLECTOR LEVER
See Figure 29.
If deflector does not stay in selected position,
tighten the nut under the control panel.
If deflector does not follow full range of travel:
1. Position deflector control in the rear-most
position.
2. Adjust nuts on chute cable. See
Figure 30.
• To adjust deflector lower, loosen lower
nut and tighten upper nut.
• To adjust deflector higher, loosen upper
nut and tighten lower nut.
ADJUST DISCHARGE CHUTE
See Figure 31.
If discharge chute does not stay in selected
position, tighten nut on carriage bolt.
ADJUST SPEED SELECTOR
LEVER
See Figure 32.
1. Disconnect adjustment pivot pin from
speed selector arm. Save hardware for
reinstallation.
2. Position speed selector lever in fastest
forward position.
3. Turn speed selector arm down as far as it
will go.
4. Loosen jam nut on shift rod.
Figure 28
Figure 29
Figure 30
1. Chute Cable
2. Upper Adjustment Nut
3. Lower Adjustment Nut
1
2
3
Figure 31
EN - 20
5. Models 920025, 920029, 920030:
Thread adjustment pivot pin along shift
rod until it aligns with the mating hole on
the speed selector arm, and then turn it
up the shift rod 7 turns. Insert pivot pin
into the hole.
6. Model 920028: Thread adjustment pivot
pin along shift rod until it aligns with the
mating hole on the speed selector arm,
and then turn it up the shift rod 3 turns.
Insert pivot pin into the hole.
7. Tighten jam nut.
8. Connect pivot pin to speed selector arm
with hardware removed in step 1 and
check forward and reverse speeds.
a. Start unit, position speed selector
lever in the first forward position and
engage traction drive clutch. Unit
should move forward.
b. Stop unit, position speed selector
lever in the first reverse position and
engage traction drive clutch. Unit
should move in reverse.
c. Stop unit. If unit does not travel
correctly, repeat adjustments.
ADJUST ATTACHMENT CLUTCH
& BRAKE
Remove Slack from Attachment
Cable
1. Stop engine, remove key and wait for all
moving parts to stop and for hot parts to
cool.
2. Disconnect spark plug wire.
3. Loosen hardware securing belt cover to
unit and remove belt cover.
IMPORTANT: DO NOT completely remove
hardware from unit.
4. Loosen jam nut on cable adjustment
barrel, and then turn the adjustment
barrel down to shorten cable and remove
cable slack. See Figure 33.
4. With the attachment clutch disengaged,
make sure auger idler arm lightly touches
the frame. See Figure 34.
1. Shift Rod
2. Adjustment Pivot Pin
3. Speed Selector Arm
4. Hairpin
5. Jam Nut
4
3
1
2
5
Figure 32
WARNING: AVOID INJURY.
Improper adjustment could
result in unexpected movement
of auger and impeller causing
death or serious injury. AUGER /
IMPELLER MUST STOP within
5 seconds when attachment
clutch lever is released.
1. Attachment Clutch Cable
2. Cable Adjustment Barrel
3. Jam Nut
Figure 33
1
2
3
EN - 21
5. Tighten jam nut on cable adjustment
barrel. See Figure 33.
6. Reinstall belt cover and tighten hardware.
7. Reconnect spark plug wire.
Check Attachment Idler Arm Roller
Clearance
1. Place unit in service position and remove
bottom cover. See Remove Bottom Cover
on page 15.
2. Engage attachment clutch and check
the clearance between the frame and
plastic roller on the lower end of the
attachment idler arm. Roller should be
12.7 mm – 22.2 mm (1/2" – 7/8") from the
frame. See Figure 35.
• If roller is 12.7 mm – 22.2 mm
(1/2" – 7/8") from frame, no further
adjustment is required.
See Figure 36.
• If roller is less than 12.7 mm (1/2") from
frame, loosen idler adjustment nut and
move idler closer to belt. Tighten
adjustment nut and recheck roller
clearance.
• If roller is more than 22.2 mm (7/8")
from frame, loosen idler adjustment nut
and move idler away from belt. Tighten
adjustment nut and recheck roller
clearance.
Check Attachment Brake
With the attachment clutch disengaged,
brake pad must contact attachment belt or
pulley, whichever is closest. With attachment
clutch engaged, brake pad must be a
minimum of 1.6 mm (1/16") from belt or
pulley. See Figure 37.
Figure 34
Check position
here.
Figure 35
1. Attachment Idler Arm Roller
2. Frame
1
2
Figure 36
EN - 22
• If there is less than 1.6 mm (1/16") gap,
loosen idler adjustment nut and move idler
away from belt or pulley. Position idler to
achieve a 1.6 mm (1/16") minimum brake
pad gap and a 12.7 mm – 22.2 mm
(1/2" – 7/8") gap between the plastic roller
and the frame. See Figure 36.
IMPORTANT: If adjustments cannot be
brought into specified ranges, see your
dealer for repair.
Check Belt Finger Clearance
See Figure 38.
With attachment clutch engaged, the belt
finger located opposite the belt idler must be
less than 3.2 mm (1/8") from belts, but must
not touch the belts.
To adjust belt finger:
1. Remove belt cover.
2. Loosen bolts and move belt finger to
correct position.
3. Tighten bolts and recheck belt finger
clearance.
4. Reinstall belt cover and tighten hardware.
ADJUST TRACTION DRIVE
CLUTCH
See Figure 39.
If unit does not drive correctly, adjust traction
clutch to compensate for friction disc wear.
1. Stop engine, remove key and wait for all
moving parts to stop and for hot parts to
cool.
2. Disconnect spark plug wire.
3. Loosen jam nut on traction cable
adjustment barrel, and then turn
adjustment barrel down to shorten cable
and remove cable slack.
Figure 37
1. Brake Pad
2. Attachment Pulley
Measure
here.
1
2
Figure 38
Measure
here.
Figure 39
3
2
1
1. Traction Drive Clutch Cable
2. Cable Adjustment Barrel
3. Jam Nut
EN - 23
4. With traction clutch disengaged, check
that swing gate tab touches the front edge
of stop hole. See Figure 40.
IMPORTANT: Swing gate tab MUST touch
stop hole edge. Readjust cable as necessary
until tab touches stop hole edge.
5. Reconnect spark plug wire.
ADJUST TRACK TENSION
Model 920028
1. Check tension by applying pressure to
track between the upper and rear track
rollers. Deflection should be
approximately 9.5 mm (3/8"). See
Figure 41.
2. Adjust tension as needed with track
adjusters. Tighten nut to increase tension;
loosen nut to decrease tension. See
Figure 42.
If unit does not travel correctly, adjust track
tension. See Figure 42.
• If unit pulls to the left, tighten the left track
adjuster.
• If unit pulls to the right, tighten the right
track adjuster.
Figure 40
1. Swing Gate Tab
2. Stop Hole
1
2
Figure 41
Apply pressure here.
Figure 42
Adjust here.
EN - 24
ADJUST HEIGHT-ADJUSTMENT
CABLE
Model 920028
See Figure 43.
NOTICE: Make sure height adjuster lock
finger is fully engaged before making
adjustments.
1. Loosen jam nuts on cable adjustment
barrel.
2. Tighten right jam nut to remove slack
between adjustment barrel and cable
eyelet.
3. Tighten left jam nut.
Figure 43
1. Lock Finger
2. Right Jam Nut
3. Left Jam Nut
4. Adjustment Barrel
5. Cable Eyelet
6. Cable Slack
1
6
5
3
2
4
EN - 25
TROUBLESHOOTING
Problem Probable Cause Correction
Engine will not
start.
Engine key in stop position. Turn engine key to run position. See
Engine Key on page 9.
Choke is off. Turn choke control knob to on position.
See Choke Control Knob on page 9.
Fuel valve is closed. Open valve. See Fuel Valve on page 9.
Fuel tank is empty. Fill tank with fuel. See Before Operating
Unit on page 11.
Engine is not primed. If engine is cold, press primer bulb three
timesand start engine. Do not prime a
warm engine. See Primer Bulb on page 9.
Ignition switch starter circuit is
not functioning.
See your dealer for repair.
Build up of dirt and residue
around governor / carburetor.
Clean area around governor / carburetor.
See the service manual for your unit.
Spark plug wire is disconnected. Connect spark plug. Refer to engine
manual.
Spark plug is faulty. Replace spark plug. Refer to engine
manual.
Excessive fuel in engine cylinder
(flooded).
Turn choke control knob to off position
and reattempt starting. See Start The
Engine on page 11.
Engine is faulty. See your Ariens dealer or authorized
engine manufacturer’s service center.
Engine starts
hard or runs
poorly.
Fuel mixture is too rich. Turn choke control knob to off position.
See Choke Control Knob on page 9.
Spark plug is faulty, fouled or
incorrectly gapped.
Clean and correctly set spark plug gap
(refer to engine manual) or see your
Ariens dealer.
Fuel cap vent is blocked. Install new fuel cap.
Engine stops.
Fuel tank is empty. Fill tank with fuel. See Before Operating
Unit on page 11.
Fuel valve is closed. Open valve. See Fuel Valve on page 9.
Obstruction in auger or impeller. Stop engine, remove key and wait for all
moving parts to stop. Check for and
remove obstruction before restarting.
Contaminated fuel supply. Replace with clean fuel.
Spark plug is faulty. Replace or clean spark plug. Refer to
engine manual.
Fuel cap vent is blocked. Install new fuel cap.
Unit runs
briefly then
stops.
A build up of fumes in the fuel
tank is creating too much
pressure in the fuel tank.
Slowly loosen the fuel tank cap.
EN - 26
Unit does not
drive forward or
in reverse.
Friction disc is worn. Replace friction disc. Refer to the service
manual for your unit.
Traction drive cable is not
adjusted correctly.
Remove slack from cable. See Adjust
Traction Drive Clutch on page 22.
Traction belt is not functioning. Repair or replace traction drive belt. Refer
to the service manual for your unit.
Speed selector is not adjusted
correctly.
Adjust speed selector. See Adjust Speed
Selector Lever on page 19.
Axle lock pins set to allow both
wheels to spin freely (Models
920025, 920030).
Position one or both axle lock pins in
traction position. See Set Axle Lock Pin
on page 12.
Unit does not
throw snow or
throws it
poorly.
Shear bolts are broken. See Replace Shear bolts on page 18.
Attachment clutch / brake is not
adjusted correctly.
See Adjust Attachment Clutch & Brake on
page 20.
Impeller is frozen in place. Move unit to a warm place to thaw.
Ice or debris is obstructing auger. Stop engine, remove key and wait for
moving parts to stop. Check for and
remove obstruction before restarting.
Discharge chute is clogged with
snow.
Stop engine, remove key and wait for all
moving parts to stop and for hot parts to
cool. Clean discharge chute and auger
housing with clean-out tool. DO NOT use
your hands.
Auger drive belt is slipping, worn
or damaged.
Adjust or replace auger drive belt. Refer
to the service manual for your unit.
Auger drive belt is loose or
damaged.
Replace belt or adjust auger control
cable. Refer to the service manual for
your unit.
Excessive
snow is left
behind.
Scraper blade is worn or
damaged.
Adjust when worn and replace when
damaged or when blade has been
adjusted down as far as possible and
does not touch ground or clear correctly.
See Adjust Scraper Blade on page 18.
Small rubber
beads collect in
frame.
Friction disc wear. This is normal friction disc wear and no
correction is needed unless there are
chunks or large pieces of rubber collecting
in frame. If repair is needed, refer to the
service manual for your unit.
TROUBLESHOOTING
Problem Probable Cause Correction
EN - 27
SHORT TERM
1. Run auger / impeller for a few minutes to
remove loose or melting snow and
prevent impeller from freezing.
2. Tighten all hardware to correct
specifications.
3. Inspect unit for visible signs of wear or
damage. Repair as needed.
4. Apply a light layer of oil or anti-rust
compound on bare metal areas.
5. Prepare fuel system for storage.
NOTICE: Ariens recommends using a quality
fuel stabilizer in all fuel. Gasoline left in the
fuel system without a stabilizer, even for short
periods of time, deteriorates and leaves
gummy deposits in the system that may
damage the carburetor and fuel hoses, filter
and tank. For the best effectiveness, add
stabilizer to all fuel containers whenever
purchasing fuel. Add the stabilizer to the
container before adding fuel.
a. Add Ariens fuel stabilizer (see Service
Parts on page 14) or equivalent
according to manufacturer's
instructions to the fuel tank and any
fuel containers with remaining fuel.
b. Run engine outdoors for at least
5 minutes to allow stabilizer to reach
the carburetor.
6. Close fuel valve and allow engine to stop
on its own.
7. Turn engine key to stop position and
remove key.
8. Store unit in a cool, dry, protected area.
Do not store unit outdoors.
LONG TERM
1. Perform all short-term storage items.
2. Wash salt and other corrosive ice-melting
agent residue from unit with mild soap
and low-pressure water.
IMPORTANT: Never spray unit with high-
pressure water.
3. Lubricate as directed in Maintenance on
page 13.
4. Touch up all scratched painted surfaces.
5. Remove weight from wheels by putting
blocks under frame or axle.
6. Store unit in a cool, dry, protected area.
Do not store unit outdoors.
START-OF-SEASON FUEL
PREPARATION
Before opening the fuel valve for the first time
after long-term storage, add fresh, stabilizer-
treated fuel to the fuel tank and any fuel
containers with remaining fuel.
See your Ariens dealer for a complete list of
compatible accessories and attachments for
your unit.
STORAGE
WARNING: AVOID INJURY.
Read and understand the Safety
section before proceeding.
ACCESSORIES
Description Part No.
Front Weight Kit 72406500
Drift Cutters 73203100
Composite Skid Shoes 72603100
Cover 72601400
Snow Cab 72103300
Heated Hand Grip Kit (Models
920028, 920029) 72101400
Tire Chain Kit
(Model 920025)
(Models 920029, 920030)
72000900
72001100
EN - 28
s
SPECIFICATIONS
Model Number 920025 920028 920029 920030
Description Classic 24
Compact 24
Track
Compact 24
Auto-Turn
Classic 24
Plus
Engine
Ariens
AX208 120V
Ariens AX223 120V
Gross Torque* – N•m (lb-ft) 12.9 (9.5) 13.6 (10.0)
Displacement – cm
3
(in
3
)
208.0 (12.7) 223.0 (13.6)
Maximum RPM – No load 3600 ± 100
Electric Start 120V
Fuel Tank Capacity – liter (qt) 1.4 (1.5)
Headlight N/A 20 Watt N/A
Chute
Chute Rotation Angle 205°
Rotation Control 2.5X Quick Turn
Deflector Control In-dash Lever
Auger
Snow Clearing Width – cm (in) 61.0 (24.0)
Gearcase Aluminum Cast Iron
Auger Diameter – cm (in) 27.9 (11.0)
Impeller
Impeller Diameter – cm (in) 30.5 (12.0)
Impeller Speed – RPM 1115
Impeller Tip Speed – m/sec (ft/sec) 17.8 (58.4)
Drive
Auger HA Belt
Traction
Disc-O-Matic
®
Speeds 6 Forward and 2 Reverse
Axle Control Pin-Lock Solid Axle Auto-Turn™ Pin-Lock
Tires
Size – in 13 x 4.10-6
Polar Track
N/A
15 x 5.00-6
Directional
Rubber Track Size – cm (in)
N/A
14.0 (5.5)
Wide
Directional
Track
N/A
Pressure See tire
sidewall.
N/A See tire sidewall.
Size and Weight
Length – cm (in) 138.2 (54.4) 135.4 (53.3)
Height – cm (in) 109.0 (42.9) 110.2 (43.4) 111.8 (44.0)
Width – cm (in) 67.1 (26.4)
Weight – kg (lb) 78.6 (173.3) 99.8 (220.0) 84.8 (187.0)
*Engine output stated in gross torque per SAE J1940 as rated by engine manufacturer.
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AriensCo warrants to the original purchaser that Ariens brand products purchased on or after 9/1/2019 will
be free from defects in material and workmanship for the time period noted in the chart below. Equipment put
to personal use around a single household or residence is considered “Residential Use.” Equipment put to
any business use (agricultural, commercial, or industrial) or used at multiple locations is considered
“Commercial Use.” If any product is rented or leased, then the duration of these warranties shall be 90 days
after the date of purchase.
An authorized Ariens dealer will repair any defect in material or workmanship, and repair or replace any
defective part, subject to the conditions, limitations and exclusions set forth herein. Such repair or
replacement will be free of charge (labor and parts) to the original purchaser; except as noted below. Pick-up
and delivery are at the owner’s expense.
The warranty code is found on the model and serial number identification label on the unit.
* Whichever comes first.
Special Extensions
The chart below details special extensions to warranty terms. Warranty terms are total time periods
covered. If any product is rented or leased, there are no extensions to the 90-day warranty.
Outdoor Power
Equipment
Limited Warranty
Warranty
Code
Product Group Warranty Period
AA Serialized Attachments 1 Year.
CH Zenith Mowers (Non-European Models) 4 Years or 750 Hours.*
CQ Zenith Mowers (European Models) 2 Years.
HD LM-Series Walk-Behind Mowers 3 Years Residential Use. 90 Days Commercial Use.
HE Edge Mowers 2 Years or 150 Hours.*
HF Ikon-XD Mowers 3 Years or 300 Hours.*
HH Apex Mowers 4 Years or 500 Hours.*
PA 921-Series Brushes 3 Years Residential Use. 90 Days Commercial Use.
PB 926-Series Brushes 3 Years Residential Use. 1 Year Commercial Use.
SA Professional Sno-Thro 3 Years Residential Use. 1 Year Commercial Use.
SB
Compact, Deluxe and Platinum Sno-Thro
and Path-Pro
3 Years Residential Use. 90 Days Commercial Use.
SC S18 2 Years Residential Use. 90 Days Commercial Use.
SD Deluxe and Platinum EFI Sno-Thro 3 Years Residential Use. 90 Days Commercial Use.
SE 920-Series Classic Sno-Thro, Crossover 3 Years Residential Use. 90 Days Commercial Use.
Warranty
Code
Warranty Term Extension Warranty Period
SA Cast Iron Auger Gear Case 5 Years.
SB, SD Cast Iron Auger Gear Case
5 Years Residential Use.
1 Year Commercial Use.
Warran
ty
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Exclusions and Limitations
The charts below detail special exclusions and limitations to this warranty.
Exclusions – Items Not Covered by This Warranty
• Parts that are not genuine Ariens service parts are not covered by this warranty and may void the war-
ranty if the parts result in premature wear or damage to the product.
• Damages resulting from the installation or use of any part, accessory, or attachment which is not approved
by AriensCo for use with product(s) identified herein are not covered by this warranty.
• Any misuse, alteration, improper assembly, improper adjustment, neglect, or accident which requires
repair is not covered by this warranty.
• Repairs or adjustments required due to failure to use fresh fuel or failure to properly prepare the unit for
periods of non-use.
• Use of gasoline blends exceeding 10% ethanol voids any and all warranties.
• Any tampering with the hour meter voids any and all warranties.
• Products are designed to the specifications in the area that the product was originally distributed. Differ-
ent areas may have significantly different legal and design requirements. This warranty is limited to the
requirements in the area in which the unit was originally distributed. AriensCo does not warrant this prod-
uct to the requirements of any other area. Warranty service is limited to service within the area originally
distributed.
• In countries other than the United States and Canada, contact the AriensCo dealer for
warranty policies that govern within your country. Rights may vary from country to country and within any
one country.
Evaporative Emissions Control Warranty Exception
As required by the California Air Resources Board (CARB) and the US Environmental Protection Agency
(EPA) the evaporative emissions control system is warranted to the ultimate purchaser, and any subsequent
owner, for two years.
The CARB and EPA evaporative emissions control system warranty is described in a separate evaporative
emission control warranty statement.
Battery Warranty
Battery warranty is one year. Units used for rental or lease have no exceptions to the 90-day warranty. Total
battery claim reimbursement will not exceed 45.00 USD.
Warranty Term Exclusions Warranty Period
Air filters, auger paddles, brake arms, brake linings, brake shoes,
brushes, cutters, fuel filters, headlights, knives, light bulbs, lubricants,
mower blades, oil, oil filters, spark plugs, scraper blades, shear bolts and
skid shoes.
Components are not covered
under warranty.
Hydro-Gear Transaxle Limitation
See Hydro-Gear warranty. The warranty is administrated by AriensCo. Refer to www.ariens.com for
warranty statement.
Warranty Term Limitations Warranty Period
Cloth, Plastic and Rubber Components.
Mufflers, Tires and Belts.
Components are covered for manufacturer’s defect only, not
wear.
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Engines
The chart below details engine warranty information. Engine warranty terms may vary from the specific terms
of this warranty. If inconsistent, the terms of the engine warranty shall apply to the engine and its component
parts.
Parts and Accessories
Service replacement parts and non-serialized accessories are warranted for 90 days from date of purchase.
Parts and accessories must be installed by an authorized Ariens dealer to be covered. Labor is not included.
Customer Responsibilities
Register the product immediately at the time of sale. If the dealer does not register the product, the
customer must register the unit on-line at www.ariens.com.
To obtain warranty service, the original purchaser must:
• Ensure that the maintenance and adjustments explained in the Operator’s Manual are routinely
completed.
• Promptly notify AriensCo or an authorized Ariens service representative of the need for warranty service.
• Transport the product to and from the place of warranty service at owner’s expense.
• Have the warranty service performed by an authorized Ariens service representative.
To find an authorized dealer use the dealer locator on our websites, or contact us by mail or phone.
Engine Manufacturer Detail
Ariens AX
Ariens-branded engines are warranted by the manufacturer
and the warranty is administrated by AriensCo. Refer to the
engine manual or www.ariens.com for warranty statements.
Briggs & Stratton, Kawasaki, Kohler
Covered by the engine manufacturer’s warranty.
Refer to the engine manufacturer’s warranty statements.
Globally (Except Australia or
New Zealand):
Australia: New Zealand:
AriensCo
655 W. Ryan Street
Brillion, WI 54110
Phone: (920) 756 - 4688
www.ariensco.com
Masport Australia Pty Ltd
27 Commercial Drive
Dandenong South
Victoria 3175
Australia
Phone: 1300 366 225
www.masport.com.au
Masport Ltd
1-37 Mt. Wellington Highway,
Panmure,
Auckland 1060
New Zealand
Phone: 0800 627 7678
www.masport.co.nz
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Disclaimer
AriensCo may from time to time change the design of its products. Nothing contained in this warranty shall be
construed as obligating the AriensCo to incorporate such design changes into previously manufactured
products, nor shall such changes be construed as an admission that previous designs were defective.
Limitation of Remedy and Damages
AriensCo liability under this warranty, and under any implied warranty that may exist, is limited to repair of
any defect in workmanship, and repair or replacement of any defective part. AriensCo shall not be liable for
incidental, special, or consequential damages (including lost profits). Some states do not allow the exclusion
of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Australian Consumer Law
The following applies solely to warranties subject to Subsection 102(1) of the Australian Consumer Law: Our
goods come with guarantees that cannot be excluded by the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and failure does not amount to a major failure.
Disclaimer of Further Warranty
AriensCo makes no warranty, express or implied, other than what is expressly made in this warranty. If the
law of your state provides that an implied warranty of merchantability, or an implied warranty of fitness for
particular purpose, or any other implied warranty, applies to AriensCo, then any such implied warranty is
limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from region to
region.
655 West Ryan Street
Brillion, WI 54110
www.ariens.com
P
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parts.ariens.com
