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4
EN
MANUFACTURER's WARRANTY
: www.tefal.com
With a strong commitment to the environment, most of T-fal products are repairable during and after the warranty period. Before returning any
defective products to the point of purchase, please call T-fal consumer service directly at the phone number below for repair options.
Y
our help to sustain the environment is appreciated!
The Warranty
This product is guaranteed by T-fal for 1 year against any manufacturing defect in materials or workmanship, starting from the
i
nitial date of purchase.
The manufacturer's warranty by T-fal is an extra benefit which does not affect consumer's Statutory Rights.
T
he T-fal warranty covers all costs related to restoring the proven defective product so that it conforms to its original specifications,
through the repair or replacement of any defective part and the necessary labor. At T-fal’s choice, a replacement product may be
provided instead of repairing a defective product. T-fal’s sole obligation and your exclusive resolution under this warranty are
limited to such repair or replacement.
Conditions & Exclusions
The T-fal warranty only applies within USA, Canada & Mexico, and is valid only on presentation of a proof of purchase. The
product can be taken directly in person to an authorized service centre or must be adequately packaged and returned, by recorded
delivery (or equivalent method of postage), to a T-fal authorized service centre. Full address details for each country’s authorized
service centre are listed on the T-fal website (www.tefal.com) or by calling the appropriate telephone number listed below to
request the appropriate postal address.
T-fal shall not be obligated to repair or replace any product which is not accompanied by a valid proof of purchase.
This warranty will not cover any damage which could occur as a result of misuse, negligence, failure to follow T-fal instructions, use
on current or voltage other than as stamped on the product, or a modification or unauthorized repair of the product. It also does not
cover normal tear and wear, maintenance or replacement of consumable parts, and the following:
-using the wrong type of water or consumable
-scaling (any de-scaling must be carried out according to the instructions for use);
-ingress of water, dust or insects into the product;
-mechanical damages, overloading
-damages or bad results due to wrong voltage or frequency
-accidents including fire, flood, lightning, etc
-professional or commercial use
-damage to any glass or porcelain ware in the product
This warranty does not apply to any product that has been tampered with, or to damages incurred through improper use and
care, faulty packaging by the owner or mishandling by any carrier.
The T-fal manufacturer's warranty applies only for products purchased and used in USA, Canada & Mexico. Where a product
purchased in one country and then used in another one:
a) The T-fal guarantee duration is the one in the country of usage of the product, even if the product was purchased in another
listed country with different guarantee duration.
b) The T-fal guarantee does not apply in case of non conformity of the purchased product with the local standards, such as voltage,
frequency, power plugs, or other local technical specifications
c) The repair process for products purchased outside the country of use may require a longer time if the product is not locally
sold by T-fal
d) In cases where the product is not repairable in the new country, the T-fal guarantee is limited to a replacement by a similar
product or an alternative product at similar cost, where possible.
Consumer Statutory Rights
This T-fal manufacturer's warranty does not affect the statutory rights a consumer may have or those rights that cannot be
excluded or limited, nor rights against the retailer from which the consumer purchased the product. This warranty gives a
consumer specific legal rights, and the consumer may also have other legal rights which vary from State to State or Country to
Country or Province to Province. The consumer may assert any such rights at his sole discretion.
Additional information
Accessories, Consumables and end-user replaceable parts can be purchased, if locally available, as described in T-fal internet site.
MEXICO
Groupe SEB México, S.A de C.V
S.A. de C.V. Goldsmith 38 Desp.
401, Col. Polanco
Delegacion Miguel Hildalgo
11 560 Mexico D.F.
(01800) 112 83 25
: www.tefal.com
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