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21
If you have any problems or queries please call our Customer Relations team first for expert help and advice
PROBLEMS CAUSES SOLUTIONS
Water streaks appear on the linen.
Your ironing board is saturated with
water because it is not suitable for
use with an appliance.
Check that your ironing board is
suitable. We recommend that you
use a vented/mesh type ironing
board.
Brown streaks come through the
holes in the soleplate and stain
the linen.
You are using chemical descaling
agents or additives in the water
ironing.
Never add this type of product in
the water tank (see “for what water
may be used”). Contact an Approved
Service Centre.
Your linen is not rinsed sufficiently
or you have ironed a new garment
before washing it.
Ensure linen is rinsed thoroughly
to remove any soap deposits or
chemicals on new garments which
may be sucked up by the iron.
The soleplate is dirty or brown and
may stain the linen.
You are ironing at too high a
temperature.
See our recommendations regarding
temperature control setting.
You are using starch.
Always spray starch on the reverse
side of the fabric to be ironed.
Steam or water escapes under the
appliance.
The appliance is faulty.
Stop using your appliance and
contact an Approved Service Centre.
The “anti calc” indicator is flashing.
The anti calc cartridge is no longer
efficient.
Replace the anti calc cartridge with a
new one then press the reset button
for a minimum of 3 seconds.
The anti calc indicator is still flashing
after replacing the cartridge.
You have not pressed the reset
button.
Press the reset button until the light
stops flashing.
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