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66
TROUBLESHOOTING
If there is a problem, check the chart below to see if you can fix it. If the problem cannot be
fixed or persists, call your Authorized Repairer or Customer Care.
General
PROBLEM POSSIBLE CAUSES WHAT TO DO
The oven does not work. No power. Check that the mains power
supply (wall switch) is turned on,
the fuse has not tripped and there
is no power outage in your area.
The clock has not been set The oven will not work unless the
clock is set. See ‘Setting the clock’.
The oven does not work
but the display is lit.
The oven is set for
automatic cooking.
See ‘Auto Cook’
for instructions.
The oven is in Demo Mode Contact Customer Care
One or all of the lights
do not come on, but the
oven works.
The oven light bulb(s)
have blown.
Replace the light bulb(s). See
‘Care and cleaning’ for instructions.
The door is not correctly fitted. See ‘Care and cleaning’ for
instructions on fitting the
door correctly.
The oven is in Sabbath Mode
and the ‘Light off’ option has
been saved.
To quit Sabbath Mode, touch
and hold the cancel
control.
See ‘User preference settings’ for
instructions on changing the ‘Light
off’ option.
There is a power failure –
can I still use the oven?
Power outage in your home
or neighborhood.
In the event of power failure while
cooking, return the oven dials
in off position (O) to prevent
overheating of the appliance. The
oven cannot be used until power
is restored.
The temperature indicator is
blank and the oven control
dials are unresponsive.
The control panel is locked. See ‘Locking the oven controls’
for instructions.
The oven is not heating. The door is not properly closed
or it is opened too frequently
during cooking.
The heating elements are
disabled while the door is open.
Make sure the door is properly
closed and avoid opening it
frequently during cooking.
A glass pane in the oven
door has cracked, chipped,
or shattered.
Incorrect cleaning or the edge of
the glass hitting against something.
You must NOT use the oven.
Call your Authorised Repairer or
Customer Care.
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