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18
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES AND SOLUTIONS
There is a strong gas
smell.
The gas connection could be leaking because of
incorrect installation or damaged piping
IMPORTANT!
Do not use any electrical equipment or operate any
electrical switches.
1 If any burners are on, turn all of them off immediately.
2 If you know how to shut off the gas supply to your
cooktop (either at the valve or the gas bottle), do so.
3 Open a window to let the gas out.
4 Contact your local Authorised Repairer as soon
as possible.
IMPORTANT!
Do not use the cooktop until it has been repaired.
There is a slight rubbery or
metallic smell when I use the
cooktop for the first time.
This is normal for first use and is caused by
manufacturing residues burning off. The smell will
disappear with use.
There is a power failure.
You can still use your cooktop, but will need to match-
light the burner(s). To do so, press down and turn the
dial anticlockwise to High while holding a lighted match
close to the side of the burner. Keep the dial held down
for 3 seconds after the burner has lit, then release. Wait
until the flame is burning evenly before adjusting it.
Note: the dial halos will not light up during a
power failure.
There is no clicking/
sparking and the halos do
not light up.
There is a power failure. See entry ‘There is a power
failure’ above.
There is no clicking/sparking
but halo is red.
The ignitor(s) may be dirty or wet. Clean them following
the instructions in ‘Care and cleaning’.
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