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Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Before You Call For Service…
Troubleshooting Tips
Problem Possible Causes What To Do
Lower oven light does
Light bulb is loose or defective. • Tighten or replace the bulb.
not work
Pad operating light is broken. •Call for service.
Lower oven will
Oven controls • See the
Using the self-cleaning lower oven
section.self-
not clean
improperly set.
“Crackling” or
This is the sound of the metal • This is normal.
“popping” sound
heating and cooling during
in the lower oven
both the cooking and
cleaning functions.
Excessive smoking in
Excessive soil. •Press the
CLEAR/OFF
pad. Open the windows to rid the
the lower oven during
room of smoke. Wait until the
LOCKED DOOR
light goes
a clean cycle
off. Wipe up the excess soil and reset the clean cycle.
Lower oven door will
Oven too hot. •Allow the oven to cool below locking temperature.
not open after a
clean cycle
Lower oven not clean
Oven controls improperly set. • See the
Using the self-cleaning lower oven
section.
after a clean cycle
Oven was heavily soiled. • Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCK DOOR” flashes
The self-clean cycle has been •Close the oven door.
in the lower oven
selected but the door is not
display
closed.
LOCKED DOOR light
The oven door is locked •Press the
CLEAR/OFF
pad. Allow the oven to cool.
is on when you want to
because the temperature
cook in the lower oven
inside the oven has not
dropped below the locking
temperature.
Power outage,
Power outage or surge. •Reset the clock. If the oven was in use, you must reset
clock flashes
it by pressing the
CLEAR/OFF
pad, setting the clock
and resetting any cooking function.
“Burning” or “oily”
This is normal in a new oven •To speed the process, set a self-clean cycle for a
odor emitting from
and will disappear in time. minimum of 3 hours. See the
Using the self-
oven vent when using cleaning lower oven
section.
the lower oven
Strong odor in the
An odor from the insulation • This is temporary.
lower oven
around the inside of the
oven is normal for the first
few times the oven is used.
Fan noise when using
A cooling fan may • This is normal. The cooling fan will turn off and on.
the lower oven
automatically turn on
and off to cool internal parts.
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